TY - JOUR A1 - Ritz, Thomas T1 - Modelling Production of personalized information services and their delivery on multiple distribution channels JF - Personalization Techniques in Electronic Publishing on the Web. Workshop in the Framework of the 2nd international conference on Adaptive Hypermedia and adaptive web based systems (AH2002) in Malaga (ES) Y1 - 2002 N1 - AH <2, 2002, Málaga> SP - 19 EP - 30 ER -