TY - CHAP A1 - Ritz, Thomas T1 - Production and distribution of personalized information services employing mass customization T2 - 2nd Interdisciplinary World Congress on Mass Customization and Personalization : MCPC'03, October 6 - 8, 2003, Technische Universität München, Munic, Germany Y1 - 2003 SP - Part IV PB - Techn. Univ. (TUM) CY - München ET - CD-Ausg. ER -