TY  - CHAP
A1  - Czarnecki, Christian
A1  - Winkelmann, Axel
A1  - Spiliopoulou, Myra
ED  - Pokorny, Jaroslav
ED  - Repa, Vaclav
ED  - Richta, Karel
ED  - Wojtkowski, Wita
ED  - Linger, Henry
ED  - Barry, Chris
ED  - Lang, Michael
T1  - Making business systems in the telecommunication industry more customer-oriented
T2  - Information Systems Development : Business Systems and Services: Modeling and Development
N2  - Market changes have forced telecommunication companies to transform their business. Increased competition, short innovation cycles, changed usage patterns, increased customer expectations and cost reduction are the main drivers. Our objective is to analyze to what extend transformation projects have improved the orientation towards the end-customers. Therefore, we selected 38 real-life case studies that are dealing with customer orientation. Our analysis is based on a telecommunication-specific framework that aligns strategy, business processes and information systems. The result of our analysis shows the following: transformation projects that aim to improve the customer orientation are combined with clear goals on costs and revenue of the enterprise. These projects are usually directly linked to the customer touch points, but also to the development and provisioning of products. Furthermore, the analysis shows that customer orientation is not the sole trigger for transformation. There is no one-fits-all solution; rather, improved customer orientation needs aligned changes of business processes as well as information systems related to different parts of the company.
KW  - Business Process
KW  - Customer Orientation
KW  - Enterprise Architecture
KW  - Transformation Project
KW  - Telecommunication Industry
Y1  - 2011
SN  - 978-1-4419-9645-9 (Print)
SN  - 978-1-4419-9790-6 (Online)
U6  - https://doi.org/10.1007/978-1-4419-9790-6_14
N1  - 19th International Conference on Information Systems Development held in Prague, Czech Republic, August 25 - 27, 2010.
SP  - 169
EP  - 180
PB  - Springer
CY  - New York
ER  - 
TY  - JOUR
A1  - Dachwald, Bernd
A1  - Wurm, Patrick
T1  - Mission analysis and performance comparison for an Advanced Solar Photon Thruster
JF  - Advances in Space Research
Y1  - 2011
SN  - 0273-1177
VL  - 48
IS  - 11
SP  - 1858
EP  - 1868
PB  - Elsevier
CY  - Amsterdam
ER  - 
TY  - CHAP
A1  - Dachwald, Bernd
A1  - Xu, Changsheng
A1  - Feldmann, Marco
A1  - Plescher, Engelbert
T1  - IceMole : Development of a novel subsurface ice probe and testing of the first prototype on the Morteratsch Glacier
T2  - EGU General Assembly 2011 Vienna | Austria | 03 – 08 April 2011
N2  - We present the novel concept of a combined drilling and melting probe for subsurface ice research. This probe, named “IceMole”, is currently developed, built, and tested at the FH Aachen University of Applied Sciences’ Astronautical Laboratory. Here, we describe its first prototype design and report the results of its field tests on the Swiss Morteratsch glacier. Although the IceMole design is currently adapted to terrestrial glaciers and ice shields, it may later be modified for the subsurface in-situ investigation of extraterrestrial ice, e.g., on Mars, Europa, and Enceladus. If life exists on those bodies, it may be present in the ice (as life can also be found in the deep ice of Earth).
Y1  - 2011
ER  - 
TY  - CHAP
A1  - Dachwald, Bernd
A1  - Xu, Changsheng
A1  - Feldmann, Marco
A1  - Plescher, Engelbert
A1  - Digel, Ilya
A1  - Artmann, Gerhard
T1  - Development and testing of a subsurface probe for detection of life in deep ice : [abstract]
N2  - We present the novel concept of a combined drilling and melting probe for subsurface ice research. This probe, named “IceMole”, is currently developed, built, and tested at the FH Aachen University of Applied Sciences’ Astronautical Laboratory. Here, we describe its first prototype design and report the results of its field tests on the Swiss Morteratsch glacier. Although the IceMole design is currently adapted to terrestrial glaciers and ice shields, it may later be modified for the subsurface in-situ investigation of extraterrestrial ice, e.g., on Mars, Europa, and Enceladus. If life exists on those bodies, it may be present in the ice (as life can also be found in the deep ice of Earth).
KW  - Eisschicht
KW  - Sonde
KW  - subsurface probe
KW  - subsurface ice research
Y1  - 2011
ER  - 
TY  - JOUR
A1  - Damm, Alexander
A1  - Erler, André
A1  - Hillen, Walter
A1  - Meroni, Michele
A1  - Schaepman, Michael E.
A1  - Verhoef, Wout
A1  - Rascher, Uwe
T1  - Modeling the impact of spectral sensor configurations on the FLD retrieval accuracy of sun-induced chlorophyll fluorescence
JF  - Remote Sensing of Environment
Y1  - 2011
SN  - 0034-4257
VL  - 115
IS  - 8
SP  - 1882
EP  - 1892
PB  - Elsevier
CY  - Amsterdam
ER  - 
TY  - CHAP
A1  - Damm, Sebastian
A1  - Ritz, Thomas
A1  - Strauch, Jakob
T1  - Adaption of archetype patterns for mobile cloud-based business apps
T2  - 2011 IEEE International Conference on Pervasive Computing and Communications workshops (PerCom workshops 2011) : Seattle, Washington, USA, 21 - 25 March 2011
Y1  - 2011
SN  - 978-1-61284-938-6 (Print)
SN  - 978-1-61284-936-2 (E-Book)
U6  - https://doi.org/10.1109/PERCOMW.2011.5766849
SP  - 100
EP  - 105
PB  - IEEE Service Center
CY  - Piscataway, NJ
ER  - 
TY  - JOUR
A1  - Dashevsky, Alexey V.
A1  - Lanzl, Ines M.
A1  - Kotliar, Konstantin
T1  - Non-penetrating intracanalicular partial trabeculectomy via the ostia of Schlemm's canal
JF  - Graefe's Archive for Clinical and Experimental Ophthalmology
Y1  - 2011
SN  - 0721-832x
VL  - 249
IS  - 4
SP  - 565
EP  - 573
PB  - Springer
CY  - Berlin
ER  - 
TY  - JOUR
A1  - Deppe, Veronika Maria
A1  - Bongaerts, Johannes
A1  - O'Connell, Timothy
A1  - Maurer, Karl-Heinz
A1  - Meinhardt, Friedhelm
T1  - Enzymatic deglycation of Amadori products in bacteria
JF  - Applied microbiology and biotechnology
Y1  - 2011
SN  - 1432-0614 (E-Journal); 0171-1741 (Print); 0175-7598 (Print); 0340-2118 (Print)
VL  - Vol. 90
IS  - Iss. 2
SP  - 399
EP  - 406
PB  - Springer
CY  - Berlin
ER  - 
TY  - JOUR
A1  - Deppe, Veronika Maria
A1  - Klatte, Stephanie
A1  - Bongaerts, Johannes
A1  - Maurer, Karl-Heinz
A1  - O'Connell, Timothy
A1  - Meinhardt, Friedhelm
T1  - Genetic control of Amadori product degradation in Bacillus subtilis via regulation of frlBONMD expression by FrlR
JF  - Applied and environmental microbiology
Y1  - 2011
SN  - 1098-5336 (E-Journal); 0003-6919 (Print); 0099-2240 (Print)
VL  - Vol. 77
IS  - No. 9
SP  - 2839
EP  - 2846
PB  - American Society of Mechanical Engineers (ASME)
CY  - New York
ER  - 
TY  - JOUR
A1  - Deserno, Thomas M.
A1  - Aach, Til
A1  - Amunts, Katrin
A1  - Hillen, Walter
A1  - Kuhlen, Torsten
A1  - Scholl, Ingrid
T1  - Advances in medical image processing : A special Issue on the Workshop in Aachen, Germany, March 2010
JF  - Computer Science - Research and Development. 26 (2011), H. 1-2
Y1  - 2011
SN  - 1865-2042
SP  - 1
EP  - 3
PB  - springer
CY  - Berlin
ER  -