TY - CHAP A1 - Ritschel, Konstantin A1 - Stenzel, Adina A1 - Czarnecki, Christian A1 - Hong, Chin-Gi ED - Gesellschaft für Informatik e.V. (GI), T1 - Realizing robotic process automation potentials: an architectural perspective on a real-life implementation case T2 - GI Edition Proceedings Band 314 "INFORMATIK 2021" Computer Science & Sustainability N2 - The initial idea of Robotic Process Automation (RPA) is the automation of business processes through a simple emulation of user input and output by software robots. Hence, it can be assumed that no changes of the used software systems and existing Enterprise Architecture (EA) is required. In this short, practical paper we discuss this assumption based on a real-life implementation project. We show that a successful RPA implementation might require architectural work during analysis, implementation, and migration. As practical paper we focus on exemplary lessons-learned and new questions related to RPA and EA. KW - Robotic Process Automation KW - Enterprise Architecture KW - Implementation Case Y1 - 2021 SN - 9783885797081 U6 - https://doi.org/10.18420/informatik2021-108 SN - 1617-5468 N1 - INFORMATIK 2021 – 51. Jahrestagung der Gesellschaft für Informatik, 27. September – 01. Oktober 2021 / Virtuell SP - 1303 EP - 1311 PB - Köllen CY - Bonn ER - TY - JOUR A1 - Ritz, Thomas T1 - Information Channels JF - Information Technology. Nr. 52 (2000), H. 08. Mai 2000 Y1 - 2000 SP - 15 EP - 15 ER - TY - JOUR A1 - Ritz, Thomas T1 - Modelling Production of personalized information services and their delivery on multiple distribution channels JF - Personalization Techniques in Electronic Publishing on the Web. Workshop in the Framework of the 2nd international conference on Adaptive Hypermedia and adaptive web based systems (AH2002) in Malaga (ES) Y1 - 2002 N1 - AH <2, 2002, Málaga> SP - 19 EP - 30 ER - TY - CHAP A1 - Ritz, Thomas T1 - Production and distribution of personalized information services employing mass customization T2 - 2nd Interdisciplinary World Congress on Mass Customization and Personalization : MCPC'03, October 6 - 8, 2003, Technische Universität München, Munic, Germany Y1 - 2003 SP - Part IV PB - Techn. Univ. (TUM) CY - München ET - CD-Ausg. ER - TY - JOUR A1 - Ritz, Thomas T1 - Modelling mass customization of digital news services JF - International journal of e-business strategy management Y1 - 2002 VL - 3 IS - 3 ER - TY - JOUR A1 - Ritz, Thomas T1 - Personalized information services : an electronic information commodity and its production JF - International Journal of E-Business Strategy Management Y1 - 2000 SN - 1467-0305 VL - 2 IS - 2 ER - TY - CHAP A1 - Ritz, Thomas T1 - Personalized information services : an electronic information commodity and its production T2 - Electronic publishing '01 : 2001 in the digital publishing odyssey ; proceedings of an ICCC/IFIP conference held at the University of Kent at Canterbury, Kent, United Kingdom, 5 - 7 July, 2001 ; [proceedings of the Fifth Conference on Electronic Publishing] Y1 - 2001 SN - 1-58603-191-0 SP - 48 EP - 58 PB - IOS Press [u.a.] CY - Amsterdam ER - TY - JOUR A1 - Ritz, Thomas T1 - Mass Customized Production of Information Services - The combination of economies-of-scale with economies-of-scope JF - Media firms : structures, operations, and performance ; [World Media Economics Conference, 5th : 2002 : Turku, Finland] / ed. by Robert G. Picard Y1 - 2002 SN - 0-8058-4165-2 N1 - World Media Economics Conference (5, 2002, Turku) PB - Erlbaum CY - Mahwah, NJ [u.a.] ER - TY - CHAP A1 - Ritz, Thomas T1 - DISMED - an innovation portal for printing and media industry T2 - CRIS 2000 : the fifth conference on Current Research Information Systems in Europe, in Helsinki (Finland), 25-27 May 2000 Y1 - 2001 N1 - Programmpunkt: Cybercafé. PB - CORDIS Archive CY - [s.l.] ER - TY - JOUR A1 - Ritz, Thomas T1 - Personalized Information Services: Production and Distribution of these Services employing Mass-Customization Y1 - 2002 N1 - International Congress on Mass Media and Communications in the e-society of the 21st Century, Moskau, 17.-19.10.2002 ER -