TY - CHAP A1 - Eggert, Mathias A1 - Moulen, Tobias ED - D'Onofrio, Sara ED - Meinhardt, Stefan T1 - Auswahl von Geschäftsprozessen zur Anwendung von Robotic Process Automation – Vergleich relevanter Kriterien aus Theorie und Praxis T2 - Robotik in der Wirtschaftsinformatik N2 - Die Auswahl der passenden Geschäftsprozesse für eine Automatisierung mittels Robotic Process Automation (RPA) ist für den Erfolg von RPA-Projekten entscheidend. Das vorliegende Kapitel liefert dafür Selektionskriterien, die aus einer qualitativen Studie mit elf interviewten RPA-Experten aus dem Versicherungsumfeld resultieren. Das Ergebnis umfasst eine gewichtete Liste von sieben Dimensionen und 51 Prozesskriterien, welche die Automatisierung mit Softwarerobotern begünstigen beziehungsweise deren Nichterfüllung eine Umsetzung erschweren oder sogar verhindern. Die drei wichtigsten Kriterien zur Auswahl von Geschäftsprozessen für die Automatisierung mittels RPA umfassen die Entlastung der an dem Prozess mitwirkenden Mitarbeiter (Arbeitnehmerentlastung), die Ausführbarkeit des Prozesses mittels Regeln (Regelbasierte Prozessteuerung) sowie ein positiver Kosten-Nutzen-Vergleich. Auf diesen Ergebnissen aufbauend wird ein Vergleich mit den bereits bekannten Selektionskriterien aus der Literatur erstellt und diskutiert. Praktiker können die Ergebnisse verwenden, um eine systematische Auswahl von RPA-relevanten Prozessen vorzunehmen. Aus wissenschaftlicher Perspektive stellen die Ergebnisse eine Grundlage zur Erklärung des Erfolgs und Misserfolgs von RPA-Projekten dar. KW - Experteninterviews KW - Prozessauswahl KW - Selektionskriterien KW - Prozessverbesserung KW - Prozessautomatisierung KW - Robotic Process Automation Y1 - 2023 SN - 978-3-658-39620-6 (Print) SN - 978-3-658-39621-3 (Online) N1 - Vollständig überarbeiteter und erweiterter Beitrag basierend auf Eggert M, Moulen T (2020) Selektion von Geschäftsprozessen zur Anwendung von Robotic Process Automation am Beispiel einer Versicherung, 57(5):1150–1162 SP - 107 EP - 129 PB - Springer Vieweg CY - Wiesbaden ER - TY - CHAP A1 - Eggert, Mathias A1 - Kriska, Melina T1 - Gamification for software development processes – relevant affordances and design principles T2 - Proceedings of the 55th Hawaii International Conference on System Sciences N2 - A Gamified Information System (GIS) implements game concepts and elements, such as affordances and game design principles to motivate people. Based on the idea to develop a GIS to increase the motivation of software developers to perform software quality tasks, the research work at hand aims at investigating relevant requirements from that target group. Therefore, 14 interviews with software development experts are conducted and analyzed. According to the results, software developers prefer the affordances points, narrative storytelling in a multiplayer and a round-based setting. Furthermore, six design principles for the development of a GIS are derived. Y1 - 2022 SN - 978-0-9981331-5-7 U6 - https://doi.org/10.24251/HICSS.2022.200 N1 - Hawaii International Conference on System Sciences (HICSS) 2022, 04.01.2022 – 07.01.2022 SP - 1614 EP - 1623 PB - HICSS Publishing CY - Honolulu ER - TY - JOUR A1 - Eggert, Mathias A1 - Knackstedt, Ralf A1 - Fleischer, Stefan A1 - Becker, Jörg T1 - The Potential of Configurative Reference Modeling for Business to Government Reporting – A Modeling Technique and its Evaluation JF - e-Service Journal Y1 - 2013 SN - 1528-8234 VL - 9 IS - 1 SP - 28 EP - 59 PB - Indiana University Press CY - Bloomington ER - TY - CHAP A1 - Eggert, Mathias A1 - Edelbauer, Thomas Rudolf T1 - Gamified Information Systems for Assisted Living Facilities - Relevant Design Guidelines, Affordances and Adoption Barriers N2 - Gamification and gamified information systems (GIS) apply video game elements to encourage the work on boring and everyday tasks. Meanwhile, several research works provide evidence that gamification increases efficiency and effectivity of such tasks. The paper at hand investigates the health care sector, which is challenged with cost pressure and suffers in process efficiency. We hypothesize that GIS may improve the efficiency and quality of care processes. By applying an interview-based content analysis, the paper at hand evaluates gamification elements in an assisted living environment and provides three research contributions. First, insights into relevant GIS affordances and application examples for assisted living facilities are given. Second, assisted living experts evaluate GIS design guidelines. Both the relevant affordances and design principles comprise a basis for the development of a GIS for social workers in assisted living facilities. Third, potential adoption barriers and design guidelines for GIS in assisted living are presented. Y1 - 2020 U6 - https://doi.org/10.30844/wi_2020_f3-eggert N1 - 15. Internationale Tagung zur Wirtschaftsinformatik, 09. – 11.03.2020, Potsdam PB - GITO CY - Berlin ER - TY - CHAP A1 - Eggert, Mathias A1 - Dyong, Julian T1 - Applying process mining in small and medium sized IT enterprises – challenges and guidelines T2 - Business Process Management, 20th International Conference, BPM 2022, Proceedings N2 - Process mining gets more and more attention even outside large enterprises and can be a major benefit for small and medium sized enterprises (SMEs) to gain competitive advantages. Applying process mining is challenging, particularly for SMEs because they have less resources and process maturity. So far, IS researchers analyzed process mining challenges with a focus on larger companies. This paper investigates the application of process mining by means of a case study and sheds light into the particular challenges of an IT SME. The results reveal 13 SME process mining challenges and seven guidelines to address them. In this way, the paper contributes to the understanding of process mining application in SME and shows similarities and differences to larger companies. KW - Process mining KW - Challenges KW - Guidelines KW - SME KW - Case Study Y1 - 2022 SN - 978-3-031-16103-2 U6 - https://doi.org/10.1007/978-3-031-16103-2_11 N1 - International Conference on Business Process Management (BPM 2022), Münster, Germany, Sept. 11-16, 2022 SP - 125 EP - 142 PB - Springer CY - Cham ER - TY - CHAP A1 - Eggert, Mathias A1 - Chwallek, Constanze A1 - Wollf, Frederik T1 - The role of environmental factors for the success of digital start-ups T2 - ECIS 2022 Research Papers N2 - Digital start-ups are perceived as an engine for innovation and job promotor. While success factors for non-IT start-ups have already been extensively researched, this study sheds light on digital entrepreneurs, whose business model relies primarily on services based on digital technologies. Applying the Grounded Theory method, we identify relevant environmental success factors for digital entrepreneurs. The study’s research contribution is threefold. First, we provide 16 relevant and less relevant environmental success factors, which enables a comparison with prior identified factors. We found out that several prior environmental success factors, such as accessibility to transportation or the availability of land and facilities are less relevant for a digital entrepreneur. Second, we derive and discuss hypotheses for the influence of these factors on digital start-up success. Third, we present a theoretical model that lays the foundation for explaining the environmental influence on digital entrepreneurship success. KW - Digital start-up KW - Entrepreneurship KW - Success Factors KW - Environment KW - Grounded Theory Y1 - 2022 N1 - Thirtieth European Conference on Information Systems (ECIS 2022), 18.06.2022 - 24.06.2022, Timișoara, Romania. Paper Number 1045 ER - TY - JOUR A1 - Eggert, Mathias A1 - Alberts, Jens T1 - Frontiers of business intelligence and analytics 3.0: a taxonomy-based literature review and research agenda JF - Business Research N2 - Researching the field of business intelligence and analytics (BI & A) has a long tradition within information systems research. Thereby, in each decade the rapid development of technologies opened new room for investigation. Since the early 1950s, the collection and analysis of structured data were the focus of interest, followed by unstructured data since the early 1990s. The third wave of BI & A comprises unstructured and sensor data of mobile devices. The article at hand aims at drawing a comprehensive overview of the status quo in relevant BI & A research of the current decade, focusing on the third wave of BI & A. By this means, the paper’s contribution is fourfold. First, a systematically developed taxonomy for BI & A 3.0 research, containing seven dimensions and 40 characteristics, is presented. Second, the results of a structured literature review containing 75 full research papers are analyzed by applying the developed taxonomy. The analysis provides an overview on the status quo of BI & A 3.0. Third, the results foster discussions on the predicted and observed developments in BI & A research of the past decade. Fourth, research gaps of the third wave of BI & A research are disclosed and concluded in a research agenda. Y1 - 2020 U6 - https://doi.org/10.1007/s40685-020-00108-y SN - 2198-2627 VL - 2020 IS - 13 SP - 685 EP - 739 PB - Springer CY - Heidelberg ER - TY - CHAP A1 - Eggert, Mathias T1 - Understanding the acceptance of smart home-based insurances T2 - Proceedings of the 27th European Conference on Information Systems (ECIS), Stockholm & Uppsala, Sweden, June 8-14, 2019 Y1 - 2019 SN - 978-1-7336325-0-8 SP - 1 EP - 15 ER - TY - CHAP A1 - Eggert, Mathias T1 - Big Data Research - How to Structure the Changes of the Past Decade? T2 - The Art of Structuring N2 - In the past decade, many IS researchers focused on researching the phenomenon of Big Data. At the same time, the relevance of data protection gets more attention than ever before. In particular, since the enactment of the European General Data Protection Regulation in May 2018 Information Systems research should provide answers for protecting personal data. The article at hand presents a structuring framework for Big Data research outcome and the consideration of data protection. IS Researchers might use the framework in order to structure Big Data literature and to identify research gaps that should be addressed in the future. Y1 - 2019 SN - 978-3-030-06234-7 U6 - https://doi.org/10.1007/978-3-030-06234-7_26 SP - 271 EP - 281 PB - Springer CY - Cham ER - TY - CHAP A1 - Edip, Kemal A1 - Garevski, Mihail A1 - Butenweg, Christoph A1 - Sheshov, Vlatko A1 - Bojadjieva, Julijana A1 - Gjorgjiev, Igor T1 - New coupled finite-infinite element approach for wave propagation simulation of unbounded soil media T2 - 2nd European Conference on Earthquake Engineering and Seismology 2014 (2nd ECEES) : joint event of the 15th European Conference on Earthquake Engineering and the 34th General Assembly of the European Seismological Commission : Istanbul, Turkey, 25-29 August 2014 / European Association for Earthquake Engineering (EAEE) ; Vol. 2 Y1 - 2014 SN - 978-1-5108-1021-1 SP - 1556 EP - 1561 PB - Curran Associates, Inc. CY - Red Hook, NY ER -