TY - JOUR A1 - Pietsch, Wolfram T1 - Customer-Oriented Specification and Evaluation of IT Service Level Agreements JF - Software process improvement : Elektronische Ressource : 12th European conference ; proceedings / EuroSPI 2005, Budapest, Hungary, November 9 - 11, 2005. Ita Richardson ... (ed.) Y1 - 2005 SN - 3-540-30286-7 N1 - Lecture notes in computer science ; 3792 ; EuroSPI <12, 2005, Budapest> SP - 83 EP - 94 PB - Springer CY - Berlin [u.a.] ER - TY - JOUR A1 - Pietsch, Wolfram A1 - Teubner, A. T1 - Computerunterstützung für die dezentrale Außendienstarbeit / Pietsch, W. , Teubner, A. JF - IM : die Fachzeitschrift für Information Management & Consulting (1993) Y1 - 1993 SN - 0930-5181, 1616-1017 SP - 22 EP - 29 ER - TY - JOUR A1 - Pietsch, Wolfram A1 - Steinbauer, Dieter T1 - Business Process Reengineering JF - Wirtschaftsinformatik. 36 (1994), H. 5 Y1 - 1994 SN - 0937-6429 SP - 502 EP - 505 ER - TY - JOUR A1 - Pietsch, Wolfram T1 - Augmenting voice of the customer analysis by analysis of belief JF - QFD-Forum Y1 - 2015 SN - 1431-6951 IS - 30 SP - 1 EP - 5 ER - TY - JOUR A1 - Pietsch, Wolfram A1 - Kurbel, Karl T1 - A Portable Implementation of Index Sequential Input-Output [Part 2] / Kurbel, Karl; Pietsch, W. JF - Ada letters. 6 (1986), H. 3 Y1 - 1986 SN - 0736-721X SP - 6 EP - 13 ER - TY - JOUR A1 - Pietsch, Wolfram A1 - Kurbel, Karl T1 - A Portable Implementation of Index Sequential Input-Output [Part 1] / Kurbel, Karl; Pietsch, W. JF - Ada letters. 6 (1986), H. 2 Y1 - 1986 SN - 0736-721X SP - 29 EP - 40 ER - TY - JOUR A1 - Pietsch, Wolfram A1 - Kurbel, Karl T1 - A Cooperative Work Environment for Evolutionary Software Development / Kurbel, K., Pietsch, W. JF - Multi-user interfaces and applications : proceedings of the IFIP WG 8.4 Conference on Multi-User Interfaces and Applications, Heraklion, Crete, Greece, 24 - 26 September, 1990 / ed. by Simon Gibbs ... Y1 - 1990 SN - 0-444-88760-1 N1 - Conference on Multi-User Interfaces and Applications <1990, Hērakleion> SP - 115 EP - 127 PB - North-Holland Publ. CY - Amsterdam [u.a.] ER -