TY - CHAP A1 - Eggert, Mathias A1 - Dyong, Julian T1 - Applying process mining in small and medium sized IT enterprises – challenges and guidelines T2 - Business Process Management, 20th International Conference, BPM 2022, Proceedings N2 - Process mining gets more and more attention even outside large enterprises and can be a major benefit for small and medium sized enterprises (SMEs) to gain competitive advantages. Applying process mining is challenging, particularly for SMEs because they have less resources and process maturity. So far, IS researchers analyzed process mining challenges with a focus on larger companies. This paper investigates the application of process mining by means of a case study and sheds light into the particular challenges of an IT SME. The results reveal 13 SME process mining challenges and seven guidelines to address them. In this way, the paper contributes to the understanding of process mining application in SME and shows similarities and differences to larger companies. KW - Process mining KW - Challenges KW - Guidelines KW - SME KW - Case Study Y1 - 2022 SN - 978-3-031-16103-2 U6 - https://doi.org/10.1007/978-3-031-16103-2_11 N1 - International Conference on Business Process Management (BPM 2022), Münster, Germany, Sept. 11-16, 2022 SP - 125 EP - 142 PB - Springer CY - Cham ER - TY - CHAP A1 - Eggert, Mathias A1 - Edelbauer, Thomas Rudolf T1 - Gamified Information Systems for Assisted Living Facilities - Relevant Design Guidelines, Affordances and Adoption Barriers N2 - Gamification and gamified information systems (GIS) apply video game elements to encourage the work on boring and everyday tasks. Meanwhile, several research works provide evidence that gamification increases efficiency and effectivity of such tasks. The paper at hand investigates the health care sector, which is challenged with cost pressure and suffers in process efficiency. We hypothesize that GIS may improve the efficiency and quality of care processes. By applying an interview-based content analysis, the paper at hand evaluates gamification elements in an assisted living environment and provides three research contributions. First, insights into relevant GIS affordances and application examples for assisted living facilities are given. Second, assisted living experts evaluate GIS design guidelines. Both the relevant affordances and design principles comprise a basis for the development of a GIS for social workers in assisted living facilities. Third, potential adoption barriers and design guidelines for GIS in assisted living are presented. Y1 - 2020 U6 - https://doi.org/10.30844/wi_2020_f3-eggert N1 - 15. Internationale Tagung zur Wirtschaftsinformatik, 09. – 11.03.2020, Potsdam PB - GITO CY - Berlin ER - TY - JOUR A1 - Eggert, Mathias A1 - Knackstedt, Ralf A1 - Fleischer, Stefan A1 - Becker, Jörg T1 - The Potential of Configurative Reference Modeling for Business to Government Reporting – A Modeling Technique and its Evaluation JF - e-Service Journal Y1 - 2013 SN - 1528-8234 VL - 9 IS - 1 SP - 28 EP - 59 PB - Indiana University Press CY - Bloomington ER - TY - CHAP A1 - Eggert, Mathias A1 - Kriska, Melina T1 - Gamification for software development processes – relevant affordances and design principles T2 - Proceedings of the 55th Hawaii International Conference on System Sciences N2 - A Gamified Information System (GIS) implements game concepts and elements, such as affordances and game design principles to motivate people. Based on the idea to develop a GIS to increase the motivation of software developers to perform software quality tasks, the research work at hand aims at investigating relevant requirements from that target group. Therefore, 14 interviews with software development experts are conducted and analyzed. According to the results, software developers prefer the affordances points, narrative storytelling in a multiplayer and a round-based setting. Furthermore, six design principles for the development of a GIS are derived. Y1 - 2022 SN - 978-0-9981331-5-7 U6 - https://doi.org/10.24251/HICSS.2022.200 N1 - Hawaii International Conference on System Sciences (HICSS) 2022, 04.01.2022 – 07.01.2022 SP - 1614 EP - 1623 PB - HICSS Publishing CY - Honolulu ER - TY - CHAP A1 - Eggert, Mathias A1 - Moulen, Tobias ED - D'Onofrio, Sara ED - Meinhardt, Stefan T1 - Auswahl von Geschäftsprozessen zur Anwendung von Robotic Process Automation – Vergleich relevanter Kriterien aus Theorie und Praxis T2 - Robotik in der Wirtschaftsinformatik N2 - Die Auswahl der passenden Geschäftsprozesse für eine Automatisierung mittels Robotic Process Automation (RPA) ist für den Erfolg von RPA-Projekten entscheidend. Das vorliegende Kapitel liefert dafür Selektionskriterien, die aus einer qualitativen Studie mit elf interviewten RPA-Experten aus dem Versicherungsumfeld resultieren. Das Ergebnis umfasst eine gewichtete Liste von sieben Dimensionen und 51 Prozesskriterien, welche die Automatisierung mit Softwarerobotern begünstigen beziehungsweise deren Nichterfüllung eine Umsetzung erschweren oder sogar verhindern. Die drei wichtigsten Kriterien zur Auswahl von Geschäftsprozessen für die Automatisierung mittels RPA umfassen die Entlastung der an dem Prozess mitwirkenden Mitarbeiter (Arbeitnehmerentlastung), die Ausführbarkeit des Prozesses mittels Regeln (Regelbasierte Prozessteuerung) sowie ein positiver Kosten-Nutzen-Vergleich. Auf diesen Ergebnissen aufbauend wird ein Vergleich mit den bereits bekannten Selektionskriterien aus der Literatur erstellt und diskutiert. Praktiker können die Ergebnisse verwenden, um eine systematische Auswahl von RPA-relevanten Prozessen vorzunehmen. Aus wissenschaftlicher Perspektive stellen die Ergebnisse eine Grundlage zur Erklärung des Erfolgs und Misserfolgs von RPA-Projekten dar. KW - Experteninterviews KW - Prozessauswahl KW - Selektionskriterien KW - Prozessverbesserung KW - Prozessautomatisierung KW - Robotic Process Automation Y1 - 2023 SN - 978-3-658-39620-6 (Print) SN - 978-3-658-39621-3 (Online) N1 - Vollständig überarbeiteter und erweiterter Beitrag basierend auf Eggert M, Moulen T (2020) Selektion von Geschäftsprozessen zur Anwendung von Robotic Process Automation am Beispiel einer Versicherung, 57(5):1150–1162 SP - 107 EP - 129 PB - Springer Vieweg CY - Wiesbaden ER - TY - CHAP A1 - Eggert, Mathias A1 - Schade, Maximilian A1 - Bröhl, Florian A1 - Moriz, Alexander ED - Mandviwalla, Munir ED - Söllner, Matthias ED - Tuunanen, Tuure T1 - Generating synthetic LiDAR point cloud data for object detection using the Unreal Game Engine T2 - Design Science Research for a Resilient Future (DESRIST 2024) N2 - Object detection based on artificial intelligence is ubiquitous in today’s computer vision research and application. The training of the neural networks for object detection requires large and high-quality datasets. Besides datasets based on image data, datasets derived from point clouds offer several advantages. However, training datasets are sparse and their generation requires a lot of effort, especially in industrial domains. A solution to this issue offers the generation of synthetic point cloud data. Based on the design science research method, the work at hand proposes an approach and its instantiation for generating synthetic point cloud data based on the Unreal Engine. The point cloud quality is evaluated by comparing the synthetic cloud to a real-world point cloud. Within a practical example the applicability of the Unreal Game engine for synthetic point cloud generation could be successfully demonstrated. Y1 - 2024 SN - 978-3-031-61174-2 (Print) SN - 978-3-031-61175-9 (Online) U6 - https://doi.org/10.1007/978-3-031-61175-9_20 N1 - 19th International Conference on Design Science Research in Information Systems and Technology, DESRIST 2024, Trollhättan, Sweden, June 3–5, 2024 SP - 295 EP - 309 PB - Springer CY - Cham ER - TY - CHAP A1 - Eggert, Mathias A1 - Stanke, Max-Alexander T1 - Adoption of Integrated Voice Assistants in Health Care– Requirements and Design Guidelines N2 - Integrated voice assistants (IVA) receive more and more attention and are widespread for entertainment use cases, such as radio hearing or web searches. At the same time, the health care segment suffers in process inefficiency and missing staff, whereas the usage of IVA has the potential to improve caring processes and patient satisfaction. By applying a design science approach and based on a qualitative study, we identify IVA requirements, barriers and design guidelines for the health care sector. The results reveal three important IVA functions: the ability to set appointments with care service staff, the documentation of health history and the communication with service staff. Integration, system stability and volume control are the most important nonfunctional requirements. Based on the interview results and project experiences, six design and implementation guidelines are derived. Y1 - 2020 U6 - https://doi.org/10.30844/wi_2020_k2-eggert N1 - 15. Internationale Tagung zur Wirtschaftsinformatik, 09. – 11.03.2020, Potsdam PB - GITO CY - Berlin ER - TY - CHAP A1 - Eggert, Mathias A1 - Weber, Jannik T1 - What drives the purchase decision in Instagram stores? T2 - ECIS 2023 Research Papers N2 - The popularity of social media and particularly Instagram grows steadily. People use the different platforms to share pictures as well as videos and to communicate with friends. The potential of social media platforms is also being used for marketing purposes and for selling products. While for Facebook and other online social media platforms the purchase decision factors are investigated several times, Instagram stores remain mainly unattended so far. The present research work closes this gap and sheds light into decisive factors for purchasing products offered in Instagram stores. A theoretical research model, which contains selected constructs that are assumed to have a significant influence on Instagram user´s purchase intention, is developed. The hypotheses are evaluated by applying structural equation modelling on survey data containing 127 relevant participants. The results of the study reveal that ‘trust’, ‘personal recommendation’, and ‘usability’ significantly influences user’s buying intention in Instagram stores. KW - Instagram store KW - shopping behavior KW - purchase factor KW - PLS KW - structural equation model Y1 - 2023 N1 - ECIS 2023, European Conference on Information Systems, Kristiansand, Norway, June 11.-16. ER - TY - CHAP A1 - Eggert, Mathias A1 - Winkelmann, Axel A1 - Lohmann, Patrick A1 - Knackstedt, Ralf T1 - The Regulatory Influence On Management Information Systems - A Contingency Perspective T2 - ECIS 2013 Completed Research. 9 Y1 - 2013 N1 - Proceedings of the 21st European Conference on Information Systems ER - TY - CHAP A1 - Eggert, Mathias A1 - Zähl, Philipp M. A1 - Wolf, Martin R. A1 - Haase, Martin ED - Cooper, Kendra M.L. ED - Bucchiarone, Antonio T1 - Applying leaderboards for quality improvement in software development projects T2 - Software Engineering for Games in Serious Contexts N2 - Software development projects often fail because of insufficient code quality. It is now well documented that the task of testing software, for example, is perceived as uninteresting and rather boring, leading to poor software quality and major challenges to software development companies. One promising approach to increase the motivation for considering software quality is the use of gamification. Initial research works already investigated the effects of gamification on software developers and come to promising. Nevertheless, a lack of results from field experiments exists, which motivates the chapter at hand. By conducting a gamification experiment with five student software projects and by interviewing the project members, the chapter provides insights into the changing programming behavior of information systems students when confronted with a leaderboard. The results reveal a motivational effect as well as a reduction of code smells. KW - Leaderboard KW - Gamification KW - Software testing KW - Software development Y1 - 2023 SN - 978-3-031-33337-8 (Print) SN - 978-3-031-33338-5 (Online) U6 - https://doi.org/10.1007/978-3-031-33338-5_11 SP - 243 EP - 263 PB - Springer CY - Cham ER - TY - CHAP A1 - Eggert, Matthias A1 - Schwarz, Jakob T1 - What do enterprise collaboration systems afford to digital startups? T2 - ECIS 2024 Proceedings N2 - In recent years, more and more digital startups have been founded and many of them work remotely by applying enterprise collaboration systems (ECS). The study investigates the functional affordances of ECS, particularly Slack, and examines its potential as a virtual office environment for cultural development in digital startups. Through a case study and based on affordance theoretical considerations, the paper explores how ECS facilitates remote collaboration, communication, and socialization within digital startups. The findings comprise material properties of ECS (synchrony and asynchrony communication), functional affordances (virtual office and culture development affordances) as well as its realization (through communication practices, openness, and inter-company accessibility) and are conceptualized as a model for ECS affordances in digital startups. Y1 - 2024 N1 - ECIS 2024, European Conference on Information Systems, Paphos, Cyprus, 13-19 June 2024 ER - TY - JOUR A1 - Ellrich, Thomas A1 - Lind, Thorsten Patric T1 - Die 'kalte Zwangsverwaltung' durch den Insolvenzverwalter JF - Forderungs-Praktiker : WIKI Y1 - 2012 IS - 1 SP - 16 EP - 21 PB - FCH CY - Heidelberg ER - TY - JOUR A1 - Emhardt, Selina A1 - Jarodzka, Halszka A1 - Brand-Gruwel, Saskia A1 - Drumm, Christian A1 - Gog, Tamara van T1 - Introducing eye movement modeling examples for programming education and the role of teacher's didactic guidance JF - ETRA '20 Short Papers: ACM Symposium on Eye Tracking Research and Applications N2 - In this article, we introduce how eye-tracking technology might become a promising tool to teach programming skills, such as debugging with ‘Eye Movement Modeling Examples’ (EMME). EMME are tutorial videos that visualize an expert's (e.g., a programming teacher's) eye movements during task performance to guide students’ attention, e.g., as a moving dot or circle. We first introduce the general idea behind the EMME method and present studies that showed first promising results regarding the benefits of EMME to support programming education. However, we argue that the instructional design of EMME varies notably across them, as evidence-based guidelines on how to create effective EMME are often lacking. As an example, we present our ongoing research on the effects of different ways to instruct the EMME model prior to video creation. Finally, we highlight open questions for future investigations that could help improving the design of EMME for (programming) education. Y1 - 2020 U6 - https://doi.org/10.1145/3379156.3391978 IS - Art. 52 SP - 1 EP - 4 PB - ACM CY - New York ER - TY - JOUR A1 - Emhardt, Selina N. A1 - Jarodzka, Halszka A1 - Brand-Gruwel, Saskia A1 - Drumm, Christian A1 - Niehorster, Diederick C. A1 - van Gog, Tamara T1 - What is my teacher talking about? Effects of displaying the teacher’s gaze and mouse cursor cues in video lectures on students’ learning JF - Journal of Cognitive Psychology N2 - Eye movement modelling examples (EMME) are instructional videos that display a teacher’s eye movements as “gaze cursor” (e.g. a moving dot) superimposed on the learning task. This study investigated if previous findings on the beneficial effects of EMME would extend to online lecture videos and compared the effects of displaying the teacher’s gaze cursor with displaying the more traditional mouse cursor as a tool to guide learners’ attention. Novices (N = 124) studied a pre-recorded video lecture on how to model business processes in a 2 (mouse cursor absent/present) × 2 (gaze cursor absent/present) between-subjects design. Unexpectedly, we did not find significant effects of the presence of gaze or mouse cursors on mental effort and learning. However, participants who watched videos with the gaze cursor found it easier to follow the teacher. Overall, participants responded positively to the gaze cursor, especially when the mouse cursor was not displayed in the video. KW - Instructional design KW - eye movement modelling examples KW - video learning Y1 - 2022 U6 - https://doi.org/10.1080/20445911.2022.2080831 SN - 2044-5911 SP - 1 EP - 19 PB - Routledge, Taylor & Francis Group CY - Abingdon ER - TY - CHAP A1 - Ernhardt, Selina A1 - Drumm, Christian A1 - van Gog, Tamara A1 - Brand-Gruwel, Saskia A1 - Jarodzka, Halszka T1 - Through the eyes of a programmer : a research project on how to foster programming education with eye-tracking technology T2 - Tagungsband zur 32. AKWI-Jahrestagung vom 15.09.2019 bis 18.09.2019 an der Fachhochschule für Angewandte Wissenschaften Aachen Y1 - 2019 SN - 978-3-944330-62-4 SP - 42 EP - 47 PB - Mana-Buch CY - Heide ER - TY - CHAP A1 - Fleisch, Elgar A1 - Fuchs, Sascha A1 - Gottschalk, Sebastian Friedrich A1 - Güthenke, Gunnar A1 - Höhne, Tim A1 - Jacobs, Georg A1 - Junker, F. A1 - Millarg, K. A1 - Narr, Claus A1 - Nyhuis, Peter A1 - Schuh, Günther ED - Brecher, Christian T1 - High resolution production management : Auftragsplanung und Steuerung in der individualisierten Produktion T2 - Wettbewerbsfaktor Produktionstechnik : Aachener Perspektiven ; [Tagungsband ; AWK, Aachener Werkzeugmaschinen-Kolloquium '08, 5. bis 6. Juni] Y1 - 2008 SN - 978-3-940565-04-4 N1 - DVS-Berichte ; 252 SP - 451 EP - 471 PB - Apprimus Verl. CY - Aachen ER - TY - BOOK A1 - Focke, Markus T1 - Flussorientierung der Beschaffungslogistik durch den Einsatz von Telematik : ein Konzept zur Rationalisierung industrieller Beschaffungslogistik Y1 - 2006 SN - 978-3-8300-2267-1 N1 - Zugl.: Erlangen-Nürnberg, Univ. Diss, 2005 ; Logistik-Management in Forschung und Praxis ; 9 PB - Kovac CY - Hamburg ER - TY - JOUR A1 - Focke, Markus T1 - Flussorientierung in der Beschaffungslogistik: ein Ansatz zur Optimierung auf Basis des Toyota Produktionssystems JF - Märkte, Anwendungsfelder und Technologien in der Logistik : Ergebnisse und Reflexion von 20 Jahren Logistikforschung ; Festschrift für Peter Klaus / Stefanie Müller ... (Hrsg.) Y1 - 2009 SN - 978-3-8349-1821-5 SP - 25 EP - 44 PB - Gabler CY - Wiesbaden ER - TY - JOUR A1 - Focke, Markus A1 - Mink, Andreas A1 - Forcher, Ralf T1 - Intelligente Zulaufsteuerung durch Telematikgestützte Transportevents : Konzeption eine Telematikbasierten Supply Chain Event Managements für die Zulaufsteuerung industrieller Produktionsunternehmen / Focke, Markus ; Mink, Andreas ; Forcher, Ralf JF - Logistik-Management. 6 (2004), H. 4 Y1 - 2004 SN - 1436-6231 SP - 47 EP - 59 ER - TY - BOOK A1 - Focke, Markus A1 - Steinbeck, Jörn T1 - Steigerung der Anlagenproduktivität durch OEE-Management : Definitionen, Vorgehen und Methoden – von manuell bis Industrie 4.0 Y1 - 2018 SN - 978-3-658-21456-2 U6 - https://doi.org/10.1007/978-3-658-21456-2 PB - Springer Fachmedien CY - Wiesbaden ER -