TY  - CHAP
A1  - Croon, Philipp
A1  - Czarnecki, Christian
ED  - Czarnecki, Christian
ED  - Fettke, Peter
T1  - Liability for loss or damages caused by RPA
T2  - Robotic process automation : Management, technology, applications
N2  - Intelligent autonomous software robots replacing human activities and performing administrative processes are reality in today’s corporate world. This includes, for example, decisions about invoice payments, identification of customers for a marketing campaign, and answering customer complaints. What happens if such a software robot causes a damage? Due to the complete absence of human activities, the question is not trivial. It could even happen that no one is liable for a damage towards a third party, which could create an uncalculatable legal risk for business partners. Furthermore, the implementation and operation of those software robots involves various stakeholders, which result in the unsolvable endeavor of identifying the originator of a damage. Overall it is advisable to all involved parties to carefully consider the legal situation. This chapter discusses the liability of software robots from an interdisciplinary perspective. Based on different technical scenarios the legal aspects of liability are discussed.
KW  - robotic process automation
KW  - artificial intelligence
KW  - liability
KW  - culpability
Y1  - 2021
SN  - 9783110676778
SN  - 9783110676693
SN  - 9783110676686
U6  - http://dx.doi.org/10.1515/9783110676693-202
SP  - 135
EP  - 151
PB  - De Gruyter
CY  - Oldenbourg
ER  -