TY  - JOUR
A1  - Czarnecki, Christian
A1  - Spiliopoulou, Myra
T1  - A holistic framework for the implementation of a next generation network
JF  - International Journal of Business Information Systems
N2  - As the potential of a next generation network (NGN) is recognised, telecommunication companies consider switching to it. Although the implementation of an NGN seems to be merely a modification of the network infrastructure, it may trigger or require changes in the whole company, because it builds upon the separation between service and transport, a flexible bundling of services to products and the streamlining of the IT infrastructure. We propose a holistic framework, structured into the layers ‘strategy’, ‘processes’ and ‘information systems’ and incorporate into each layer all concepts necessary for the implementation of an NGN, as well as the alignment of these concepts. As a first proof-of-concept for our framework we have performed a case study on the introduction of NGN in a large telecommunication company; we show that our framework captures all topics that are affected by an NGN implementation.
KW  - next generation network
KW  - telecommunication
KW  - NGN
KW  - IP-based networks
KW  - product bundling
Y1  - 2012
U6  - http://dx.doi.org/10.1504/IJBIS.2012.046291
SN  - 1746-0972
VL  - 9
IS  - 4
SP  - 385
EP  - 401
PB  - Inderscience Enterprises
CY  - Olney, Bucks
ER  -