TY - CHAP A1 - Eggert, Mathias A1 - Stanke, Max-Alexander T1 - Adoption of Integrated Voice Assistants in Health Care– Requirements and Design Guidelines N2 - Integrated voice assistants (IVA) receive more and more attention and are widespread for entertainment use cases, such as radio hearing or web searches. At the same time, the health care segment suffers in process inefficiency and missing staff, whereas the usage of IVA has the potential to improve caring processes and patient satisfaction. By applying a design science approach and based on a qualitative study, we identify IVA requirements, barriers and design guidelines for the health care sector. The results reveal three important IVA functions: the ability to set appointments with care service staff, the documentation of health history and the communication with service staff. Integration, system stability and volume control are the most important nonfunctional requirements. Based on the interview results and project experiences, six design and implementation guidelines are derived. Y1 - 2020 U6 - https://doi.org/10.30844/wi_2020_k2-eggert N1 - 15. Internationale Tagung zur Wirtschaftsinformatik, 09. – 11.03.2020, Potsdam PB - GITO CY - Berlin ER - TY - CHAP A1 - Eggert, Mathias A1 - Schade, Maximilian A1 - Bröhl, Florian A1 - Moriz, Alexander ED - Mandviwalla, Munir ED - Söllner, Matthias ED - Tuunanen, Tuure T1 - Generating synthetic LiDAR point cloud data for object detection using the Unreal Game Engine T2 - Design Science Research for a Resilient Future (DESRIST 2024) N2 - Object detection based on artificial intelligence is ubiquitous in today’s computer vision research and application. The training of the neural networks for object detection requires large and high-quality datasets. Besides datasets based on image data, datasets derived from point clouds offer several advantages. However, training datasets are sparse and their generation requires a lot of effort, especially in industrial domains. A solution to this issue offers the generation of synthetic point cloud data. Based on the design science research method, the work at hand proposes an approach and its instantiation for generating synthetic point cloud data based on the Unreal Engine. The point cloud quality is evaluated by comparing the synthetic cloud to a real-world point cloud. Within a practical example the applicability of the Unreal Game engine for synthetic point cloud generation could be successfully demonstrated. Y1 - 2024 SN - 978-3-031-61174-2 (Print) SN - 978-3-031-61175-9 (Online) U6 - https://doi.org/10.1007/978-3-031-61175-9_20 N1 - 19th International Conference on Design Science Research in Information Systems and Technology, DESRIST 2024, Trollhättan, Sweden, June 3–5, 2024 SP - 295 EP - 309 PB - Springer CY - Cham ER - TY - JOUR A1 - Eggert, Mathias A1 - Moulen, Tobias T1 - Selektion von Geschäftsprozessen zur Anwendung von Robotic Process Automation am Beispiel einer Versicherung JF - HMD Praxis der Wirtschaftsinformatik N2 - Häufig bremsen geringe IT-Ressourcen, fehlende Softwareschnittstellen oder eine veraltete und komplex gewachsene Systemlandschaft die Automatisierung von Geschäftsprozessen. Robotic Process Automation (RPA) ist eine vielversprechende Methode, um Geschäftsprozesse oberflächenbasiert und ohne größere Systemeingriffe zu automatisieren und Medienbrüche abzubauen. Die Auswahl der passenden Prozesse ist dabei für den Erfolg von RPA-Projekten entscheidend. Der vorliegende Beitrag liefert dafür Selektionskriterien, die aus einer qualitativen Inhaltanalyse von elf Interviews mit RPA-Experten aus dem Versicherungsumfeld resultieren. Das Ergebnis umfasst eine gewichtetet Liste von sieben Dimensionen und 51 Prozesskriterien, welche die Automatisierung mit Softwarerobotern begünstigen bzw. deren Nichterfüllung eine Umsetzung erschweren oder sogar verhindern. Die drei wichtigsten Kriterien zur Auswahl von Geschäftsprozessen für die Automatisierung mittels RPA umfassen die Entlastung der an dem Prozess mitwirkenden Mitarbeiter (Arbeitnehmerüberlastung), die Ausführbarkeit des Prozesses mittels Regeln (Regelbasierte Prozessteuerung) sowie ein positiver Kosten-Nutzen-Vergleich. Praktiker können diese Kriterien verwenden, um eine systematische Auswahl von RPA-relevanten Prozessen vorzunehmen. Aus wissenschaftlicher Perspektive stellen die Ergebnisse eine Grundlage zur Erklärung des Erfolgs und Misserfolgs von RPA-Projekten dar. KW - Robotic Process Automation KW - RPA KW - Prozessautomatisierung KW - Prozessverbesserung KW - Selektionskriterien Y1 - 2020 U6 - https://doi.org/10.1365/s40702-020-00665-0 SN - 1436-3011 N1 - Corresponding author: Mathias Eggert VL - 57 IS - 6 SP - 1150 EP - 1162 PB - Springer CY - Weinheim ER - TY - CHAP A1 - Eggert, Mathias A1 - Moulen, Tobias ED - D'Onofrio, Sara ED - Meinhardt, Stefan T1 - Auswahl von Geschäftsprozessen zur Anwendung von Robotic Process Automation – Vergleich relevanter Kriterien aus Theorie und Praxis T2 - Robotik in der Wirtschaftsinformatik N2 - Die Auswahl der passenden Geschäftsprozesse für eine Automatisierung mittels Robotic Process Automation (RPA) ist für den Erfolg von RPA-Projekten entscheidend. Das vorliegende Kapitel liefert dafür Selektionskriterien, die aus einer qualitativen Studie mit elf interviewten RPA-Experten aus dem Versicherungsumfeld resultieren. Das Ergebnis umfasst eine gewichtete Liste von sieben Dimensionen und 51 Prozesskriterien, welche die Automatisierung mit Softwarerobotern begünstigen beziehungsweise deren Nichterfüllung eine Umsetzung erschweren oder sogar verhindern. Die drei wichtigsten Kriterien zur Auswahl von Geschäftsprozessen für die Automatisierung mittels RPA umfassen die Entlastung der an dem Prozess mitwirkenden Mitarbeiter (Arbeitnehmerentlastung), die Ausführbarkeit des Prozesses mittels Regeln (Regelbasierte Prozessteuerung) sowie ein positiver Kosten-Nutzen-Vergleich. Auf diesen Ergebnissen aufbauend wird ein Vergleich mit den bereits bekannten Selektionskriterien aus der Literatur erstellt und diskutiert. Praktiker können die Ergebnisse verwenden, um eine systematische Auswahl von RPA-relevanten Prozessen vorzunehmen. Aus wissenschaftlicher Perspektive stellen die Ergebnisse eine Grundlage zur Erklärung des Erfolgs und Misserfolgs von RPA-Projekten dar. KW - Experteninterviews KW - Prozessauswahl KW - Selektionskriterien KW - Prozessverbesserung KW - Prozessautomatisierung KW - Robotic Process Automation Y1 - 2023 SN - 978-3-658-39620-6 (Print) SN - 978-3-658-39621-3 (Online) N1 - Vollständig überarbeiteter und erweiterter Beitrag basierend auf Eggert M, Moulen T (2020) Selektion von Geschäftsprozessen zur Anwendung von Robotic Process Automation am Beispiel einer Versicherung, 57(5):1150–1162 SP - 107 EP - 129 PB - Springer Vieweg CY - Wiesbaden ER - TY - CHAP A1 - Eggert, Mathias A1 - Kriska, Melina T1 - Gamification for software development processes – relevant affordances and design principles T2 - Proceedings of the 55th Hawaii International Conference on System Sciences N2 - A Gamified Information System (GIS) implements game concepts and elements, such as affordances and game design principles to motivate people. Based on the idea to develop a GIS to increase the motivation of software developers to perform software quality tasks, the research work at hand aims at investigating relevant requirements from that target group. Therefore, 14 interviews with software development experts are conducted and analyzed. According to the results, software developers prefer the affordances points, narrative storytelling in a multiplayer and a round-based setting. Furthermore, six design principles for the development of a GIS are derived. Y1 - 2022 SN - 978-0-9981331-5-7 U6 - https://doi.org/10.24251/HICSS.2022.200 N1 - Hawaii International Conference on System Sciences (HICSS) 2022, 04.01.2022 – 07.01.2022 SP - 1614 EP - 1623 PB - HICSS Publishing CY - Honolulu ER - TY - JOUR A1 - Eggert, Mathias A1 - Kreuzer, Vincent T1 - Sprachsteuerung im Gesundheitswesen – Anforderungen und Auswahl geeigneter Anbieter T1 - Voice control in healthcare—requirements and provider selection JF - HMD Praxis der Wirtschaftsinformatik N2 - Das Gesundheitswesen ist konfrontiert mit steigenden Kosten und einer immer schwieriger werdenden Personalsituation. Zeitgleich versprechen moderne Sprachsteuerungssysteme Prozesse in Arztpraxen und Krankenhäusern zu verschlanken und Vorgänge zu beschleunigen. Dennoch wird derzeit der Einsatz von Sprachsteuerungssystemen in Arztpraxen oder Krankenhäusern nur selten beobachtet, was auch an den besonders strengen Datenschutzauflagen der Datenschutzgrundverordnung (DSGVO) liegt. Darüber hinaus wirft die niedrige Nutzungsrate die Frage nach den konkreten Anforderungen und ihrer Umsetzbarkeit auf, was durch den vorliegenden Beitrag adressiert wird, indem die Ergebnisse von Interviews mit acht medizinischen Fachexperten ausgewertet werden. Ergänzend wird die technische Umsetzbarkeit einzelner Anforderungen mit unterschiedlichen Cloud-Anbietern erprobt. KW - Gesundheitswesen KW - Sprachsteuerung KW - Sprachassistent KW - Anforderungen KW - Umsetzbarkeit Y1 - 2022 SN - 2198-2775 U6 - https://doi.org/10.1365/s40702-022-00919-z SN - 1436-3011 N1 - Corresponding author: Mathias Eggert VL - 59 SP - 1640 EP - 1652 PB - Springer Vieweg CY - Wiesbaden ER - TY - JOUR A1 - Eggert, Mathias A1 - Knackstedt, Ralf A1 - Fleischer, Stefan A1 - Becker, Jörg T1 - The Potential of Configurative Reference Modeling for Business to Government Reporting – A Modeling Technique and its Evaluation JF - e-Service Journal Y1 - 2013 SN - 1528-8234 VL - 9 IS - 1 SP - 28 EP - 59 PB - Indiana University Press CY - Bloomington ER - TY - JOUR A1 - Eggert, Mathias A1 - Kling, Rene T1 - How to distribute charging requests of electronic vehicles? A reservation-based approach JF - International Journal of Intelligent Transportation Systems Research N2 - The number of electronic vehicles increase steadily while the space for extending the charging infrastructure is limited. In particular in urban areas, where parking spaces in attractive areas are famous, opportunities to setup new charging stations is very limited. This leads to an overload of some very attractive charging stations and an underutilization of less attractive ones. Against this background, the paper at hand presents the design of an e-vehicle reservation system that aims at distributing the utilization of the charging infrastructure, particularly in urban areas. By applying a design science approach, the requirements for a reservation-based utilization approach are elicited and a model for a suitable distribution approach and its instantiation are developed. The artefact is evaluated by simulating the distribution effects based on data of real charging station utilizations. KW - Simulation KW - Parking KW - Charging station KW - Utilization improvement KW - Reservation system KW - Electronic vehicle Y1 - 2023 U6 - https://doi.org/10.1007/s13177-023-00367-z SN - 1868-8659 N1 - Corresponding author: Mathias Eggert VL - 21 IS - 2023 SP - 437 EP - 460 PB - Springer CY - Berlin, Heidelberg, New York ER - TY - CHAP A1 - Eggert, Mathias A1 - Edelbauer, Thomas Rudolf T1 - Gamified Information Systems for Assisted Living Facilities - Relevant Design Guidelines, Affordances and Adoption Barriers N2 - Gamification and gamified information systems (GIS) apply video game elements to encourage the work on boring and everyday tasks. Meanwhile, several research works provide evidence that gamification increases efficiency and effectivity of such tasks. The paper at hand investigates the health care sector, which is challenged with cost pressure and suffers in process efficiency. We hypothesize that GIS may improve the efficiency and quality of care processes. By applying an interview-based content analysis, the paper at hand evaluates gamification elements in an assisted living environment and provides three research contributions. First, insights into relevant GIS affordances and application examples for assisted living facilities are given. Second, assisted living experts evaluate GIS design guidelines. Both the relevant affordances and design principles comprise a basis for the development of a GIS for social workers in assisted living facilities. Third, potential adoption barriers and design guidelines for GIS in assisted living are presented. Y1 - 2020 U6 - https://doi.org/10.30844/wi_2020_f3-eggert N1 - 15. Internationale Tagung zur Wirtschaftsinformatik, 09. – 11.03.2020, Potsdam PB - GITO CY - Berlin ER - TY - CHAP A1 - Eggert, Mathias A1 - Dyong, Julian T1 - Applying process mining in small and medium sized IT enterprises – challenges and guidelines T2 - Business Process Management, 20th International Conference, BPM 2022, Proceedings N2 - Process mining gets more and more attention even outside large enterprises and can be a major benefit for small and medium sized enterprises (SMEs) to gain competitive advantages. Applying process mining is challenging, particularly for SMEs because they have less resources and process maturity. So far, IS researchers analyzed process mining challenges with a focus on larger companies. This paper investigates the application of process mining by means of a case study and sheds light into the particular challenges of an IT SME. The results reveal 13 SME process mining challenges and seven guidelines to address them. In this way, the paper contributes to the understanding of process mining application in SME and shows similarities and differences to larger companies. KW - Process mining KW - Challenges KW - Guidelines KW - SME KW - Case Study Y1 - 2022 SN - 978-3-031-16103-2 U6 - https://doi.org/10.1007/978-3-031-16103-2_11 N1 - International Conference on Business Process Management (BPM 2022), Münster, Germany, Sept. 11-16, 2022 SP - 125 EP - 142 PB - Springer CY - Cham ER - TY - CHAP A1 - Eggert, Mathias A1 - Chwallek, Constanze A1 - Wollf, Frederik T1 - The role of environmental factors for the success of digital start-ups T2 - ECIS 2022 Research Papers N2 - Digital start-ups are perceived as an engine for innovation and job promotor. While success factors for non-IT start-ups have already been extensively researched, this study sheds light on digital entrepreneurs, whose business model relies primarily on services based on digital technologies. Applying the Grounded Theory method, we identify relevant environmental success factors for digital entrepreneurs. The study’s research contribution is threefold. First, we provide 16 relevant and less relevant environmental success factors, which enables a comparison with prior identified factors. We found out that several prior environmental success factors, such as accessibility to transportation or the availability of land and facilities are less relevant for a digital entrepreneur. Second, we derive and discuss hypotheses for the influence of these factors on digital start-up success. Third, we present a theoretical model that lays the foundation for explaining the environmental influence on digital entrepreneurship success. KW - Digital start-up KW - Entrepreneurship KW - Success Factors KW - Environment KW - Grounded Theory Y1 - 2022 N1 - Thirtieth European Conference on Information Systems (ECIS 2022), 18.06.2022 - 24.06.2022, Timișoara, Romania. Paper Number 1045 SP - 1 EP - 16 ER - TY - JOUR A1 - Eggert, Mathias A1 - Alberts, Jens T1 - Frontiers of business intelligence and analytics 3.0: a taxonomy-based literature review and research agenda JF - Business Research N2 - Researching the field of business intelligence and analytics (BI & A) has a long tradition within information systems research. Thereby, in each decade the rapid development of technologies opened new room for investigation. Since the early 1950s, the collection and analysis of structured data were the focus of interest, followed by unstructured data since the early 1990s. The third wave of BI & A comprises unstructured and sensor data of mobile devices. The article at hand aims at drawing a comprehensive overview of the status quo in relevant BI & A research of the current decade, focusing on the third wave of BI & A. By this means, the paper’s contribution is fourfold. First, a systematically developed taxonomy for BI & A 3.0 research, containing seven dimensions and 40 characteristics, is presented. Second, the results of a structured literature review containing 75 full research papers are analyzed by applying the developed taxonomy. The analysis provides an overview on the status quo of BI & A 3.0. Third, the results foster discussions on the predicted and observed developments in BI & A research of the past decade. Fourth, research gaps of the third wave of BI & A research are disclosed and concluded in a research agenda. Y1 - 2020 U6 - https://doi.org/10.1007/s40685-020-00108-y SN - 2198-2627 VL - 2020 IS - 13 SP - 685 EP - 739 PB - Springer CY - Heidelberg ER - TY - CHAP A1 - Eggert, Mathias T1 - Understanding the acceptance of smart home-based insurances T2 - Proceedings of the 27th European Conference on Information Systems (ECIS), Stockholm & Uppsala, Sweden, June 8-14, 2019 Y1 - 2019 SN - 978-1-7336325-0-8 SP - 1 EP - 15 ER - TY - CHAP A1 - Eggert, Mathias T1 - Big Data Research - How to Structure the Changes of the Past Decade? T2 - The Art of Structuring N2 - In the past decade, many IS researchers focused on researching the phenomenon of Big Data. At the same time, the relevance of data protection gets more attention than ever before. In particular, since the enactment of the European General Data Protection Regulation in May 2018 Information Systems research should provide answers for protecting personal data. The article at hand presents a structuring framework for Big Data research outcome and the consideration of data protection. IS Researchers might use the framework in order to structure Big Data literature and to identify research gaps that should be addressed in the future. Y1 - 2019 SN - 978-3-030-06234-7 U6 - https://doi.org/10.1007/978-3-030-06234-7_26 SP - 271 EP - 281 PB - Springer CY - Cham ER - TY - CHAP A1 - Drumm, Christian A1 - Schmitt, Matthias A1 - Do, Hong-Hai A1 - Rahm, Erhard T1 - Quickmig: automatic schema matching for data migration projects T2 - Proceedings of the 2007 ACM Conference on Information and Knowledge Management / CIKM'07, Lisboa, Portugal, Nov. 6 - 10, 2007 Y1 - 2007 SN - 978-1-59593-803-9 U6 - https://doi.org/10.1145/1321440.1321458 SP - 107 EP - 116 ER - TY - BOOK A1 - Drumm, Christian A1 - Scheuermann, Bernd A1 - Weidner, Stefan T1 - Einstieg in SAP S/4HANA® : Geschäftsprozesse, Anwendungen, Zusammenhänge – Erklärt am Beispielunternehmen Global Bike N2 - Dieser verständliche Einstieg in SAP S/4HANA führt Sie anhand des Beispielunternehmens Global Bike durch die zentralen Abläufe in Vertrieb, Einkauf, Rechnungswesen, Produktion und Lagerverwaltung. Sie werden mit den betriebswirtschaftlichen Grundlagen, den relevanten Organisationsstrukturen und Stammdaten sowie den Prozessen vertraut gemacht. Mithilfe von Praxisbeispielen und Fallstudien sind Sie schon bald SAP-S/4HANA-Profi – für mehr Erfolg in Studium und Beruf! Y1 - 2023 SN - 9783836281560 (Print) SN - 9783836281584 (E-Book) N1 - Unter der Signatur 21 QGT 220 in der Bibliothek Eupener Straße vorhanden. PB - Rheinwerk Verlag CY - Bonn ER - TY - BOOK A1 - Drumm, Christian A1 - Scheuermann, Bernd A1 - Weidner, Stefan T1 - Introduction to SAP S/4HANA® : The official companion book based on model company Global Bike–for learning, teaching, and training N2 - This easy-to-understand introduction to SAP S/4HANA guides you through the central processes in sales, purchasing and procurement, finance, production, and warehouse management using the model company Global Bike. Familiarize yourself with the basics of business administration, the relevant organizational data, master data, and transactional data, as well as a selection of core business processes in SAP. Using practical examples and tutorials, you will soon become an SAP S/4HANA professional! Tutorials and exercises for beginners, advanced users, and experts make it easy for you to practice your new knowledge. The prerequisite for this book is access to an SAP S/4HANA client with Global Bike version 4.1. - Business fundamentals and processes in the SAP system - Sales, purchasing and procurement, production, finance, and warehouse management - Tutorials at different qualification levels, exercises, and recap of case studies - Includes extensive download material for students, lecturers, and professors Y1 - 2024 SN - 9783960122685 PB - Espresso Tutorials CY - Gleichen ER - TY - CHAP A1 - Drumm, Christian A1 - Lemcke, Jens A1 - Oberle, Daniel T1 - Business Process Management And Semantic Technologies T2 - The Semantic Web Y1 - 2007 SN - 978-0-387-48531-7 U6 - https://doi.org/10.1007/978-0-387-48531-7_10 SP - 207 EP - 239 PB - Springer CY - Boston, MA ER - TY - CHAP A1 - Drumm, Christian A1 - Lemcke, Jens A1 - Oberle, Daniel T1 - Integrating Semantic Web Services and Business Process Management: A Real Use Case T2 - Proceedings of the ESWC 2006 Workshop Semantics for Business Process Management 2006 (SBPM 2006), June 2006 Y1 - 2006 ER - TY - BOOK A1 - Drumm, Christian A1 - Knigge, Marlene A1 - Scheuermann, Bernd A1 - Weidner, Stefan T1 - Einstieg in SAP ERP: Geschäftsprozesse, Komponenten, Zusammenhänge : erklärt am Beispielunternehmen Global Bike Y1 - 2019 SN - 978-3-8362-6298-9 SN - 978-3-8362-8206-2 E-ISBN N1 - auch als E-Book verfügbar PB - Rheinwerk Publishing CY - Bonn ET - 1. Auflage ER -