TY  - BOOK
A1  - Ritz, Thomas
A1  - Benz, Axel
A1  - Stender, Michael
T1  - Marktstudie mobile CRM-Systeme
Y1  - 2003
SN  - 3-8167-6361-8
PB  - Fraunhofer-IRB-Verl.
CY  - Stuttgart
ER  - 
TY  - CHAP
A1  - Stender, Michael
A1  - Ritz, Thomas
T1  - Modeling of business-to-business mobile commerce processes
T2  - Electronic proceedings / ICPR 17, 17th International Conference on Production Research [Blacksburg, Virginia, USA, August 3 - 7, 2003]
Y1  - 2003
SN  - 0-9721257-3-6
CY  - Blacksburg, Va.
ET  - CD-ROM-Ausg.
ER  -