TY - CHAP A1 - Auth, Gunnar A1 - Czarnecki, Christian A1 - Bensberg, Frank ED - Draude, Claude ED - Lange, Martin ED - Sick, Bernhard ED - Gesellschaft für Informatik e.V. (GI), T1 - Impact of robotic process automation on enterprise architectures T2 - GI Edition Proceedings Band 295 INFORMATIK 2019, Workshop-Beiträge N2 - The initial idea of Robotic Process Automation (RPA) is the automation of business processes through the presentation layer of existing application systems. For this simple emulation of user input and output by software robots, no changes of the systems and architecture is required. However, considering strategic aspects of aligning business and technology on an enterprise level as well as the growing capabilities of RPA driven by artificial intelligence, interrelations between RPA and Enterprise Architecture (EA) become visible and pose new questions. In this paper we discuss the relationship between RPA and EA in terms of perspectives and implications. As workin- progress we focus on identifying new questions and research opportunities related to RPA and EA. KW - Robotic Process Automation KW - Enterprise Architecture KW - Software Robots Y1 - 2019 SN - 9783885796893 U6 - https://doi.org/10.18420/inf2019_ws05 SN - 1617-5468 N1 - 50 Jahre Gesellschaft für Informatik – Informatik für Gesellschaft. 16. September, Kassel SP - 59 EP - 65 PB - Köllen CY - Bonn ER - TY - CHAP A1 - Brockmann, Carsten A1 - Sultanow, Eldar A1 - Czarnecki, Christian ED - Draude, Claude ED - Lange, Martin ED - Sick, Bernhard T1 - Is enterprise architecture still relevant in the digital age? T2 - GI Edition Proceedings Band 295 INFORMATIK 2019, Workshop-Beiträge KW - Preface KW - Enterprise Architecture KW - Digital Age Y1 - 2019 SN - 9783885796893 U6 - https://doi.org/10.18420/inf2019_ws01 SN - 1617-5468 N1 - 50 Jahre Gesellschaft für Informatik – Informatik für Gesellschaft. 16. September, Kassel SP - 21 EP - 21 PB - Köllen CY - Bonn ER - TY - CHAP A1 - Bensberg, Frank A1 - Auth, Gunnar A1 - Czarnecki, Christian A1 - Wörndle, Christopher ED - Kemal İlter, H. T1 - Transforming literature-intensive research processes through text analytics – design, implementation and lessons learned N2 - The continuing growth of scientific publications raises the question how research processes can be digitalized and thus realized more productively. Especially in information technology fields, research practice is characterized by a rapidly growing volume of publications. For the search process various information systems exist. However, the analysis of the published content is still a highly manual task. Therefore, we propose a text analytics system that allows a fully digitalized analysis of literature sources. We have realized a prototype by using EBSCO Discovery Service in combination with IBM Watson Explorer and demonstrated the results in real-life research projects. Potential addressees are research institutions, consulting firms, and decision-makers in politics and business practice. KW - Text analytics KW - Text mining KW - Literature review KW - Research process Y1 - 2018 U6 - https://doi.org/10.6084/m9.figshare.7582073.v1 N1 - 5th International Management Information Systems Conference. October 24-26 2018, Ankara ER - TY - CHAP A1 - Brockmann, Carsten A1 - Sultanow, Eldar A1 - Czarnecki, Christian ED - Czarnecki, Christian ED - Brockmann, Carsten ED - Sultanow, Eldar ED - Koschmider, Agnes ED - Selzer, Annika ED - Gesellschaft für Informatik e. V., T1 - Enterprise architectures between agility and traditional methodologies T2 - GI Edition Proceedings Band 285 Workshops der INFORMATIK 2018 N2 - For this year’s workshop on Enterpirse Architecture in Research and Practice we have received eight submissions from which four have passed the rigorous peer-review. The acceptance quote of 50% assures that only advancements in the field are included in our workshop. KW - Agility KW - agile KW - Enterprise Architecture Y1 - 2018 SN - 9783885796794 SN - 1617-5468 N1 - 26.-27. September 2018 Berlin PB - Köllen CY - Bonn ER - TY - CHAP A1 - Allal, D. A1 - Bannister, R. A1 - Buisman, K. A1 - Capriglione, D. A1 - Di Capua, G. A1 - García-Patrón, M. A1 - Gatzweiler, Thomas A1 - Gellersen, F. A1 - Harzheim, Thomas A1 - Heuermann, Holger A1 - Hoffmann, J. A1 - Izbrodin, A. A1 - Kuhlmann, K. A1 - Lahbacha, K. A1 - Maffucci, A. A1 - Miele, G. A1 - Mubarak, F. A1 - Salter, M. A1 - Pham, T.D. A1 - Sayegh, A. A1 - Singh, D. A1 - Stein, F. A1 - Zeier, M. T1 - RF measurements for future communication applications: an overview T2 - 2022 IEEE International Symposium on Measurements & Networking (M&N) N2 - In this paper research activities developed within the FutureCom project are presented. The project, funded by the European Metrology Programme for Innovation and Research (EMPIR), aims at evaluating and characterizing: (i) active devices, (ii) signal- and power integrity of field programmable gate array (FPGA) circuits, (iii) operational performance of electronic circuits in real-world and harsh environments (e.g. below and above ambient temperatures and at different levels of humidity), (iv) passive inter-modulation (PIM) in communication systems considering different values of temperature and humidity corresponding to the typical operating conditions that we can experience in real-world scenarios. An overview of the FutureCom project is provided here, then the research activities are described. KW - FPGA KW - signal integrity KW - power integrity KW - passive inter-modulation KW - metrological characterization Y1 - 2022 SN - 978-1-6654-8362-9 SN - 978-1-6654-8363-6 U6 - https://doi.org/10.1109/MN55117.2022.9887740 SN - 2639-5061 SN - 2639-507X N1 - 2022 IEEE International Symposium on Measurements & Networking (M&N), 18-20 July 2022, Padua, Italy. SP - 1 EP - 6 PB - IEEE ER - TY - JOUR A1 - Czarnecki, Christian A1 - Spiliopoulou, Myra T1 - A holistic framework for the implementation of a next generation network JF - International Journal of Business Information Systems N2 - As the potential of a next generation network (NGN) is recognised, telecommunication companies consider switching to it. Although the implementation of an NGN seems to be merely a modification of the network infrastructure, it may trigger or require changes in the whole company, because it builds upon the separation between service and transport, a flexible bundling of services to products and the streamlining of the IT infrastructure. We propose a holistic framework, structured into the layers ‘strategy’, ‘processes’ and ‘information systems’ and incorporate into each layer all concepts necessary for the implementation of an NGN, as well as the alignment of these concepts. As a first proof-of-concept for our framework we have performed a case study on the introduction of NGN in a large telecommunication company; we show that our framework captures all topics that are affected by an NGN implementation. KW - next generation network KW - telecommunication KW - NGN KW - IP-based networks KW - product bundling Y1 - 2012 U6 - https://doi.org/10.1504/IJBIS.2012.046291 SN - 1746-0972 VL - 9 IS - 4 SP - 385 EP - 401 PB - Inderscience Enterprises CY - Olney, Bucks ER - TY - JOUR A1 - Czarnecki, Christian A1 - Winkelmann, Axel A1 - Spiliopoulou, Myra T1 - Services in electronic telecommunication markets: a framework for planning the virtualization of processes JF - Electronic Markets N2 - The potential of electronic markets in enabling innovative product bundles through flexible and sustainable partnerships is not yet fully exploited in the telecommunication industry. One reason is that bundling requires seamless de-assembling and re-assembling of business processes, whilst processes in telecommunication companies are often product-dependent and hard to virtualize. We propose a framework for the planning of the virtualization of processes, intended to assist the decision maker in prioritizing the processes to be virtualized: (a) we transfer the virtualization pre-requisites stated by the Process Virtualization Theory in the context of customer-oriented processes in the telecommunication industry and assess their importance in this context, (b) we derive IT-oriented requirements for the removal of virtualization barriers and highlight their demand on changes at different levels of the organization. We present a first evaluation of our approach in a case study and report on lessons learned and further steps to be performed. KW - Telecommunication KW - Services KW - Process virtualization KW - Product bundling KW - Transformation Y1 - 2010 U6 - https://doi.org/10.1007/s12525-010-0045-8 SN - 1422-8890 VL - 20 IS - 3-4 SP - 197 EP - 207 PB - Springer CY - Berlin ER - TY - CHAP A1 - Czarnecki, Christian A1 - Dietze, Christian ED - Maedche, Alexander ED - vom Brocke, Jan ED - Hevner, Alan T1 - Domain-Specific reference modeling in the telecommunications industry T2 - DESRIST 2017: Designing the Digital Transformation N2 - The telecommunications industry is currently going through a major transformation. In this context, the enhanced Telecom Operations Map (eTOM) is a domain-specific process reference model that is offered by the industry organization TM Forum. In practice, eTOM is well accepted and confirmed as de facto standard. It provides process definitions and process flows on different levels of detail. This article discusses the reference modeling of eTOM, i.e., the design, the resulting artifact, and its evaluation based on three project cases. The application of eTOM in three projects illustrates the design approach and concrete models on strategic and operational levels. The article follows the Design Science Research (DSR) paradigm. It contributes with concrete design artifacts to the transformational needs of the telecommunications industry and offers lessons-learned from a general DSR perspective. KW - enhanced Telecom Operations Map (eTOM) KW - Process reference model KW - Process design KW - Map (eTOM) Process reference model Process design Telecommunications industry Y1 - 2017 SN - 978-3-319-59144-5 SN - 978-3-319-59143-8 U6 - https://doi.org/10.1007/978-3-319-59144-5_19 N1 - Designing the Digital Transformation 12th International Conference, DESRIST 2017, Karlsruhe, Germany, May 30 - June 1, 2017. SP - 313 EP - 329 PB - Springer CY - Cham ER - TY - CHAP A1 - Nursinski-Stolberg, André A1 - Gangatharan, Kiritharan A1 - Czarnecki, Christian ED - Mayr, Heinrich C. ED - Pinzger, Martin T1 - Development of a subject-oriented reference process model for the telecommunications industry T2 - GI Edition Proceedings Band 259 INFORMATIK 2016 N2 - Generally the usage of reference models can be structured top-down or bottom-up. The practical need of agile change and flexible organizational implementation requires a consistent mapping to an operational level. In this context, well-established reference process models are typically structured top-down. The subject-oriented Business Process Management (sBPM) offers a modeling concept that is structured bottom-up and concentrates on the process actors on an operational level. This paper applies sBPM to the enhanced Telecom Operations Map (eTOM), a well-accepted reference process model in the telecommunications industry. The resulting design artifact is a concrete example for a combination of a bottom-up and top-down developed reference model. The results are evaluated and confirmed in practical context through the involvement of the industry body TMForum. KW - Subject-oriented Business Process Management KW - Reference Process Model KW - eTOM KW - Telecommunications Industry. Y1 - 2016 SN - 9783885796534 SN - 1617-5468 N1 - 26.-30. September 2016, Klagenfurt. SP - 699 EP - 712 PB - Gesellschaft für Informatik e.V. CY - Bonn ER - TY - CHAP A1 - Czarnecki, Christian A1 - Winkelmann, Axel A1 - Spiliopoulou, Myra ED - Pokorny, Jaroslav ED - Repa, Vaclav ED - Richta, Karel ED - Wojtkowski, Wita ED - Linger, Henry ED - Barry, Chris ED - Lang, Michael T1 - Making business systems in the telecommunication industry more customer-oriented T2 - Information Systems Development : Business Systems and Services: Modeling and Development N2 - Market changes have forced telecommunication companies to transform their business. Increased competition, short innovation cycles, changed usage patterns, increased customer expectations and cost reduction are the main drivers. Our objective is to analyze to what extend transformation projects have improved the orientation towards the end-customers. Therefore, we selected 38 real-life case studies that are dealing with customer orientation. Our analysis is based on a telecommunication-specific framework that aligns strategy, business processes and information systems. The result of our analysis shows the following: transformation projects that aim to improve the customer orientation are combined with clear goals on costs and revenue of the enterprise. These projects are usually directly linked to the customer touch points, but also to the development and provisioning of products. Furthermore, the analysis shows that customer orientation is not the sole trigger for transformation. There is no one-fits-all solution; rather, improved customer orientation needs aligned changes of business processes as well as information systems related to different parts of the company. KW - Business Process KW - Customer Orientation KW - Enterprise Architecture KW - Transformation Project KW - Telecommunication Industry Y1 - 2011 SN - 978-1-4419-9645-9 (Print) SN - 978-1-4419-9790-6 (Online) U6 - https://doi.org/10.1007/978-1-4419-9790-6_14 N1 - 19th International Conference on Information Systems Development held in Prague, Czech Republic, August 25 - 27, 2010. SP - 169 EP - 180 PB - Springer CY - New York ER - TY - CHAP A1 - Czarnecki, Christian A1 - Heuser, Marcus A1 - Spiliopoulou, Myra ED - Irani, Zahir T1 - How does the implementation of a next generation network influence a telecommunication company? T2 - European and Mediterranean Conference on Information Systems N2 - As the potential of a Next Generation Network (NGN) is recognized, telecommunication companies consider switching to it. Although the implementation of an NGN seems to be merely a modification of the network infrastructure, it may trigger or require changes in the whole company and even influence the company strategy. To capture the effects of NGN we propose a framework based on concepts of business engineering and technical recommendations for the introduction of NGN technology. The specific design of solutions for the layers "Strategy", "Processes" and "Information Systems" as well as their interdependencies are an essential characteristic of the developed framework. We have per-formed a case study on NGN implementation and observed that all layers captured by our framework are influenced by the introduction of an NGN. KW - Next Generation Network KW - Business Engineering KW - Telecommunication Y1 - 2009 SN - 9781902316697 N1 - European and Mediterranean Conference on Information Systems 2009 (EMCIS2009), July 13-14, 2009, Crowne Plaza Hotel, Izmir SP - 1 EP - 11 PB - Brunel University CY - London ER - TY - CHAP A1 - Czarnecki, Christian A1 - Hong, Chin-Gi A1 - Schmitz, Manfred A1 - Dietze, Christian ED - Urbach, Nils ED - Röglinger, Maximilian ED - Kautz, Karlheinz ED - Alias, Rose Alinda ED - Saunders, Carol ED - Wiener, Martin T1 - Enabling digital transformation through cognitive robotic process automation at Deutsche Telekom Services Europe T2 - Digitalization Cases Vol. 2 : Mastering digital transformation for global business N2 - Subject of this case is Deutsche Telekom Services Europe (DTSE), a service center for administrative processes. Due to the high volume of repetitive tasks (e.g., 100k manual uploads of offer documents into SAP per year), automation was identified as an important strategic target with a high management attention and commitment. DTSE has to work with various backend application systems without any possibility to change those systems. Furthermore, the complexity of administrative processes differed. When it comes to the transfer of unstructured data (e.g., offer documents) to structured data (e.g., MS Excel files), further cognitive technologies were needed. Y1 - 2021 SN - 978-3-030-80002-4 (Print) SN - 978-3-030-80003-1 (Online) U6 - https://doi.org/10.1007/978-3-030-80003-1 SP - 123 EP - 138 PB - Springer CY - Cham ER - TY - CHAP A1 - Czarnecki, Christian A1 - Fettke, Peter ED - Czarnecki, Christian ED - Fettke, Peter T1 - Robotic process automation : Positioning, structuring, and framing the work T2 - Robotic process automation : Management, technology, applications N2 - Robotic process automation (RPA) has attracted increasing attention in research and practice. This chapter positions, structures, and frames the topic as an introduction to this book. RPA is understood as a broad concept that comprises a variety of concrete solutions. From a management perspective RPA offers an innovative approach for realizing automation potentials, whereas from a technical perspective the implementation based on software products and the impact of artificial intelligence (AI) and machine learning (ML) are relevant. RPA is industry-independent and can be used, for example, in finance, telecommunications, and the public sector. With respect to RPA this chapter discusses definitions, related approaches, a structuring framework, a research framework, and an inside as well as outside architectural view. Furthermore, it provides an overview of the book combined with short summaries of each chapter. KW - Robotic process automation KW - management KW - technology KW - applications KW - research framework Y1 - 2021 SN - 978-3-11-067668-6 (Print) SN - 978-3-11-067669-3 (PDF) SN - 978-3-11-067677-8 (ePub) U6 - https://doi.org/10.1515/9783110676693-202 SP - 3 EP - 24 PB - De Gruyter CY - Oldenbourg ER - TY - CHAP A1 - Bensberg, Frank A1 - Auth, Gunnar A1 - Czarnecki, Christian ED - Czarnecki, Christian ED - Fettke, Peter T1 - Finding the perfect RPA match : a criteria-based selection method for RPA solutions T2 - Robotic process automation : Management, technology, applications N2 - The benefits of robotic process automation (RPA) are highly related to the usage of commercial off-the-shelf (COTS) software products that can be easily implemented and customized by business units. But, how to find the best fitting RPA product for a specific situation that creates the expected benefits? This question is related to the general area of software evaluation and selection. In the face of more than 75 RPA products currently on the market, guidance considering those specifics is required. Therefore, this chapter proposes a criteria-based selection method specifically for RPA. The method includes a quantitative evaluation of costs and benefits as well as a qualitative utility analysis based on functional criteria. By using the visualization of financial implications (VOFI) method, an application-oriented structure is provided that opposes the total cost of ownership to the time savings times salary (TSTS). For the utility analysis a detailed list of functional criteria for RPA is offered. The whole method is based on a multi-vocal review of scientific and non-scholarly literature including publications by business practitioners, consultants, and vendors. The application of the method is illustrated by a concrete RPA example. The illustrated structures, templates, and criteria can be directly utilized by practitioners in their real-life RPA implementations. In addition, a normative decision process for selecting RPA alternatives is proposed before the chapter closes with a discussion and outlook. KW - robotic process automation KW - business process automation KW - commercial offthe- shelf solutions KW - software evaluation KW - software selection Y1 - 2021 SN - 978-3-11-067677-8 SN - 978-3-11-067669-3 SN - 9783110676686 U6 - https://doi.org/10.1515/9783110676693-201 SP - 47 EP - 75 PB - De Gruyter CY - Oldenbourg ER - TY - CHAP A1 - Croon, Philipp A1 - Czarnecki, Christian ED - Czarnecki, Christian ED - Fettke, Peter T1 - Liability for loss or damages caused by RPA T2 - Robotic process automation : Management, technology, applications N2 - Intelligent autonomous software robots replacing human activities and performing administrative processes are reality in today’s corporate world. This includes, for example, decisions about invoice payments, identification of customers for a marketing campaign, and answering customer complaints. What happens if such a software robot causes a damage? Due to the complete absence of human activities, the question is not trivial. It could even happen that no one is liable for a damage towards a third party, which could create an uncalculatable legal risk for business partners. Furthermore, the implementation and operation of those software robots involves various stakeholders, which result in the unsolvable endeavor of identifying the originator of a damage. Overall it is advisable to all involved parties to carefully consider the legal situation. This chapter discusses the liability of software robots from an interdisciplinary perspective. Based on different technical scenarios the legal aspects of liability are discussed. KW - robotic process automation KW - artificial intelligence KW - liability KW - culpability Y1 - 2021 SN - 9783110676778 SN - 9783110676693 SN - 9783110676686 U6 - https://doi.org/10.1515/9783110676693-202 SP - 135 EP - 151 PB - De Gruyter CY - Oldenbourg ER - TY - CHAP A1 - Schneider, Dominik A1 - Wisselink, Frank A1 - Nölle, Nikolai A1 - Czarnecki, Christian ED - Bruhn, Manfred ED - Hadwich, Karsten T1 - Influence of artificial intelligence on commercial interactions in the consumer market T2 - Automatisierung und Personalisierung von Dienstleistungen : Methoden – Potenziale – Einsatzfelder N2 - Recently, novel AI-based services have emerged in the consumer market. AI-based services can affect the way consumers take commercial decisions. Research on the influence of AI on commercial interactions is in its infancy. In this chapter, a framework creating a first overview of the influence of AI on commercial interactions is introduced. This framework summarizes the findings of comparing numerous customer journeys of novel AI-based services with corresponding non-AI equivalents. Y1 - 2020 SN - 978-3-658-30167-5 (Print) SN - 978-3-658-30168-2 (Online) U6 - https://doi.org/10.1007/978-3-658-30168-2_7 SP - 183 EP - 205 PB - Springer Gabler CY - Wiesbaden ER - TY - CHAP A1 - Bensberg, Frank A1 - Buscher, Gandalf A1 - Czarnecki, Christian ED - Nissen, Volker T1 - Digital transformation and IT topics in the consulting industry: a labor market perspective T2 - Advances in consulting research : recent findings and practical cases N2 - Information technologies, such as big data analytics, cloud computing, cyber physical systems, robotic process automation, and the internet of things, provide a sustainable impetus for the structural development of business sectors as well as the digitalization of markets, enterprises, and processes. Within the consulting industry, the proliferation of these technologies opened up the new segment of digital transformation, which focuses on setting up, controlling, and implementing projects for enterprises from a broad range of sectors. These recent developments raise the question, which requirements evolve for IT consultants as important success factors of those digital transformation projects. Therefore, this empirical contribution provides indications regarding the qualifications and competences necessary for IT consultants in the era of digital transformation from a labor market perspective. On the one hand, this knowledge base is interesting for the academic education of consultants, since it supports a market-oriented design of adequate training measures. On the other hand, insights into the competence requirements for consultants are considered relevant for skill and talent management processes in consulting practice. Assuming that consulting companies pursue a strategic human resource management approach, labor market information may also be useful to discover strategic behavioral patterns. Y1 - 2019 SN - 978-3-319-95998-6 SN - 978-3-030-07125-7 SN - 978-3-319-95999-3 U6 - https://doi.org/10.1007/978-3-319-95999-3_16 SP - 341 EP - 357 PB - Springer CY - Cham ER - TY - CHAP A1 - Schmitz, Manfred A1 - Dietze, Christian A1 - Czarnecki, Christian ED - Urbach, Nils ED - Röglinger, Maximilian T1 - Enabling digital transformation through robotic process automation at Deutsche Telekom T2 - Enabling digital transformation through robotic process automation at Deutsche Telekom N2 - Due to the high number of customer contacts, fault clearances, installations, and product provisioning per year, the automation level of operational processes has a significant impact on financial results, quality, and customer experience. Therefore, the telecommunications operator Deutsche Telekom (DT) has defined a digital strategy with the objectives of zero complexity and zero complaint, one touch, agility in service, and disruptive thinking. In this context, Robotic Process Automation (RPA) was identified as an enabling technology to formulate and realize DT’s digital strategy through automation of rule-based, routine, and predictable tasks in combination with structured and stable data. Y1 - 2019 SN - 978-3-319-95272-7 U6 - https://doi.org/10.1007/978-3-319-95273-4_2 SP - 15 EP - 33 PB - Springer CY - Cham ER - TY - BOOK A1 - Czarnecki, Christian A1 - Dietze, Christian T1 - Reference architecture for the telecommunications industry: Transformation of strategy, organization, processes, data, and applications N2 - This book reflects the tremendous changes in the telecommunications industry in the course of the past few decades – shorter innovation cycles, stiffer competition and new communication products. It analyzes the transformation of processes, applications and network technologies that are now expected to take place under enormous time pressure. The International Telecommunication Union (ITU) and the TM Forum have provided reference solutions that are broadly recognized and used throughout the value chain of the telecommunications industry, and which can be considered the de facto standard. The book describes how these reference solutions can be used in a practical context: it presents the latest insights into their development, highlights lessons learned from numerous international projects and combines them with well-founded research results in enterprise architecture management and reference modeling. The complete architectural transformation is explained, from the planning and set-up stage to the implementation. Featuring a wealth of examples and illustrations, the book offers a valuable resource for telecommunication professionals, enterprise architects and project managers alike. KW - Enterprise architecture KW - Enterprise transformation KW - Reference modelling KW - TM Forum KW - Telecommunication Y1 - 2017 SN - 978-3-319-46755-9 (Print) SN - 978-3-319-83578-5 (Print) SN - 978-3-319-46757-3 (PDF) U6 - https://doi.org/10.1007/978-3-319-46757-3 PB - Springer CY - Cham ER - TY - CHAP A1 - Czarnecki, Christian ED - vom Brocke, Jan ED - Mendling, Jan T1 - Establishment of a central process governance organization combined with operational process improvements : Insights from a BPM Project at a leading telecommunications operator in the Middle East T2 - Business process management cases : digital innovation and business transformation in practice N2 - Because of customer churn, strong competition, and operational inefficiencies, the telecommunications operator ME Telco (fictitious name due to confidentiality) launched a strategic transformation program that included a Business Process Management (BPM) project. Major problems were silo-oriented process management and missing cross-functional transparency. Process improvements were not consistently planned and aligned with corporate targets. Measurable inefficiencies were observed on an operational level, e.g., high lead times and reassignment rates of the incident management process. Y1 - 2018 SN - 978-3-319-58306-8 SN - 978-3-319-58307-5 SN - 978-3-319-86372-6 U6 - https://doi.org/10.1007/978-3-319-58307-5 N1 - Als Präsenzexemplar unter der Signatur 20 PZR 469-1 vorhanden. SP - 57 EP - 76 PB - Springer CY - Cham ER - TY - JOUR A1 - Schopp, Christoph A1 - Doll, Timo A1 - Gräser, Ulrich A1 - Harzheim, Thomas A1 - Heuermann, Holger A1 - Kling, Rainer A1 - Marso, Michael T1 - Capacitively Coupled High-Pressure Lamp Using Coaxial Line Networks JF - IEEE Transactions on Microwave Theory and Techniques N2 - This paper describes the development of a capacitively coupled high-pressure lamp with input power between 20 and 43 W at 2.45 GHz, using a coaxial line network. Compared with other electrodeless lamp systems, no cavity has to be used and a reduction in the input power is achieved. Therefore, this lamp is an alternative to the halogen incandescent lamp for domestic lighting. To serve the demands of domestic lighting, the filling of the lamp is optimized over all other resulting requirements, such as high efficacy at low induced powers and fast startups. A workflow to develop RF-driven plasma applications is presented, which makes use of the hot S-parameter technique. Descriptions of the fitting process inside a circuit and FEM simulator are given. Results of the combined ignition and operation network from simulations and measurements are compared. An initial prototype is built and measurements of the lamp's lighting properties are presented along with an investigation of the efficacy optimizations using large signal amplitude modulation. With this lamp, an efficacy of 135 lmW -1 is achieved. Y1 - 2016 U6 - https://doi.org/10.1109/TMTT.2016.2600326 SN - 0018-9480 VL - 64 IS - 10 SP - 3363 EP - 3368 PB - IEEE CY - New York, NY ER - TY - CHAP A1 - Niemueller, Tim A1 - Zwilling, Frederik A1 - Lakemeyer, Gerhard A1 - Löbach, Matthias A1 - Reuter, Sebastian A1 - Jeschke, Sabina A1 - Ferrein, Alexander T1 - Cyber-Physical System Intelligence T2 - Industrial Internet of Things N2 - Cyber-physical systems are ever more common in manufacturing industries. Increasing their autonomy has been declared an explicit goal, for example, as part of the Industry 4.0 vision. To achieve this system intelligence, principled and software-driven methods are required to analyze sensing data, make goal-directed decisions, and eventually execute and monitor chosen tasks. In this chapter, we present a number of knowledge-based approaches to these problems and case studies with in-depth evaluation results of several different implementations for groups of autonomous mobile robots performing in-house logistics in a smart factory. We focus on knowledge-based systems because besides providing expressive languages and capable reasoning techniques, they also allow for explaining how a particular sequence of actions came about, for example, in the case of a failure. KW - Smart factory KW - Industry 4.0 KW - Multi-robot systems KW - Autonomous mobile robots KW - RoboCup Y1 - 2017 SN - 978-3-319-42559-7 U6 - https://doi.org/10.1007/978-3-319-42559-7_17 N1 - Springer Series in Wireless Technology SP - 447 EP - 472 PB - Springer CY - Cham ER - TY - CHAP A1 - Stopforth, Riaan A1 - Davrajh, Shaniel A1 - Ferrein, Alexander T1 - South African robotics entity for a collaboration initiative T2 - Pattern Recognition Association of South Africa and Robotics and Mechatronics International Conference (PRASA-RobMech), 2016 Y1 - 2017 SN - 978-1-5090-3335-5 U6 - https://doi.org/10.1109/RoboMech.2016.7813144 N1 - PRASA-RobMech, Nov. 30 2016-Dec. 2 2016, Stellenbosch, South Africa SP - 1 EP - 6 PB - IEEE ER - TY - JOUR A1 - Schiffer, Stefan A1 - Ferrein, Alexander T1 - Decision-Theoretic Planning with Fuzzy Notions in GOLOG JF - International Journal of Uncertainty, Fuzziness and Knowledge-Based Systems N2 - In this paper we present an extension of the action language Golog that allows for using fuzzy notions in non-deterministic argument choices and the reward function in decision-theoretic planning. Often, in decision-theoretic planning, it is cumbersome to specify the set of values to pick from in the non-deterministic-choice-of-argument statement. Also, even for domain experts, it is not always easy to specify a reward function. Instead of providing a finite domain for values in the non-deterministic-choice-of-argument statement in Golog, we now allow for stating the argument domain by simply providing a formula over linguistic terms and fuzzy uents. In Golog’s forward-search DT planning algorithm, these formulas are evaluated in order to find the agent’s optimal policy. We illustrate this in the Diner Domain where the agent needs to calculate the optimal serving order. Y1 - 2016 U6 - https://doi.org/10.1142/S0218488516400134 SN - 1793-6411 VL - 24 IS - Issue Suppl. 2 SP - 123 EP - 143 PB - World Scientific CY - Singapur ER - TY - CHAP A1 - Walenta, Robert A1 - Schellekens, Twan A1 - Ferrein, Alexander A1 - Schiffer, Stefan T1 - A decentralised system approach for controlling AGVs with ROS T2 - AFRICON, Proceedings Y1 - 2017 SN - 978-1-5386-2775-4 U6 - https://doi.org/10.1109/AFRCON.2017.8095693 SN - 2153-0033 N1 - AFRICON <2017, 18-20 Sept., Cape Town, South Africa> SP - 1436 EP - 1441 PB - IEEE ER - TY - CHAP A1 - Niemueller, Tim A1 - Neumann, Tobias A1 - Henke, Christoph A1 - Schönitz, Sebastian A1 - Reuter, Sebastian A1 - Ferrein, Alexander A1 - Jeschke, Sabina A1 - Lakemeyer, Gerhard T1 - International Harting Open Source Award 2016: Fawkes for the RoboCup Logistics League T2 - RoboCup 2016: RoboCup 2016: Robot World Cup XX. RoboCup 2016 Y1 - 2017 SN - 978-3-319-68792-6 U6 - https://doi.org/10.1007/978-3-319-68792-6_53 N1 - Lecture Notes in Computer Science, LNCS, Vol 9776 SP - 634 EP - 642 PB - Springer CY - Cham ER - TY - CHAP A1 - Zug, Sebastian A1 - Niemueller, Tim A1 - Hochgeschwender, Nico A1 - Seidensticker, Kai A1 - Seidel, Martin A1 - Friedrich, Tim A1 - Neumann, Tobias A1 - Karras, Ulrich A1 - Kraetzschmar, Gerhard K. A1 - Ferrein, Alexander T1 - An Integration Challenge to Bridge the Gap Among Industry-Inspired RoboCup Leagues T2 - RoboCup 2016: Robot World Cup XX. RoboCup 2016. Y1 - 2017 SN - 978-3-319-68792-6 U6 - https://doi.org/10.1007/978-3-319-68792-6_13 N1 - Lecture Notes in Computer Science, LNCS, Vol 9776 SP - 157 EP - 168 PB - Springer CY - Cham ER - TY - JOUR A1 - Rietsch, Stefan H. G. A1 - Pfaffenrot, Viktor A1 - Bitz, Andreas A1 - Orzada, Stephan A1 - Brunheim, Sascha A1 - Lazik-Palm, Andrea A1 - Theysohn, Jens M. A1 - Ladd, Mark E. A1 - Quick, Harald H. A1 - Kraff, Oliver T1 - An 8-channel transceiver 7-channel receive RF coil setup for high SNR ultrahigh-field MRI of the shoulder at 7T JF - Medical Physics Y1 - 2017 U6 - https://doi.org/10.1002/mp.12612 SN - 0094-2405 IS - Article in press PB - Wiley CY - Hoboken ER - TY - CHAP A1 - Endress, Tim A1 - Bragard, Michael T1 - Recording of efficiency-maps of low-power electric drive systems using a flexible matlab-based test bench T2 - 2017 IEEE 58th International Scientific Conference on Power and Electrical Engineering of Riga Technical University (RTUCON) N2 - This paper introduces a hardware setup to measure efficiency maps of low-power electric motors and their associated inverters. Here, the power of the device under test (DUT) ranges from some Watts to a few hundred Watts. The torque and speed of the DUT are measured independent of voltage and current in multiple load points. A Matlab-based software approach in combination with an open Texas-Instruments (TI) hardware setup ensures flexibility. Exemplarily, the efficiency field of a Permanent Magnet Synchronous Machine (PMSM) is measured to proof the concept. Brushless-DC (BLDC) motors can be tested as well. The nomenclature in this paper is based on the new European standard DIN EN 50598. Special attention is paid to the calculation of the measurement error. Y1 - 2017 SN - 978-1-5386-3846-0 U6 - https://doi.org/10.1109/RTUCON.2017.8124775 PB - IEEE CY - New York ER - TY - CHAP A1 - Niemueller, Tim A1 - Neumann, Tobias A1 - Henke, Christoph A1 - Schönitz, Sebastian A1 - Reuter, Sebastian A1 - Ferrein, Alexander A1 - Jeschke, Sabina A1 - Lakemeyer, Gerhard T1 - Improvements for a robust production in the RoboCup logistics league 2016 T2 - RoboCup 2016: Robot World Cup XX. RoboCup 2016. Y1 - 2017 SN - 978-3-319-68792-6 U6 - https://doi.org/10.1007/978-3-319-68792-6_49 SP - 589 EP - 600 PB - Springer CY - Cham ER - TY - JOUR A1 - Ferrein, Alexander A1 - Steinbauer, Gerald T1 - The Interplay of Aldebaran and RoboCup JF - KI - Künstliche Intelligenz Y1 - 2016 U6 - https://doi.org/10.1007/s13218-016-0440-1 SN - 1610-1987 VL - 30 IS - 3-4 SP - 325 EP - 326 PB - Springer CY - Berlin ER - TY - JOUR A1 - Steinbauer, Gerald A1 - Ferrein, Alexander T1 - 20 Years of RoboCup JF - KI - Künstliche Intelligenz Y1 - 2016 U6 - https://doi.org/10.1007/s13218-016-0442-z SN - 1610-1987 VL - 30 IS - 3-4 SP - 221 EP - 224 PB - Springer CY - Berlin ER - TY - JOUR A1 - Ferrein, Alexander A1 - Steinbauer, Gerald T1 - Looking back on 20 Years of RoboCup JF - KI - Künstliche Intelligenz Y1 - 2016 U6 - https://doi.org/10.1007/s13218-016-0443-y SN - 1610-1987 VL - 30 IS - 3-4 SP - 321 EP - 323 PB - Springer CY - Berlin ER - TY - JOUR A1 - Orzada, Stephan A1 - Bitz, Andreas A1 - Johst, Sören A1 - Gratz, Marcel A1 - Völker, Maximilian N. A1 - Kraff, Oliver A1 - Abuelhaija, Ashraf A1 - Fiedler, Thomas M. A1 - Solbach, Klaus A1 - Quick, Harald H. A1 - Ladd, Mark E. T1 - Analysis of an integrated 8-Channel Tx/Rx body array for use as a body coil in 7-Tesla MRI JF - Frontiers in Physics Y1 - 2017 U6 - https://doi.org/10.3389/fphy.2017.00017 SN - 2296-424X N1 - Article number 17 VL - 5 IS - Jun ER - TY - CHAP A1 - Marco, Heather G. A1 - Ferrein, Alexander T1 - AGNES: The African-German Network of Excellence in Science T2 - Proceedings of the 2nd Developing World Robotics Forum, Workshop at IEEE AFRICON 2017 Y1 - 2017 SP - 1 EP - 2 ER - TY - CHAP A1 - Schiffer, Stefan A1 - Ferrein, Alexander T1 - A System Layout for Cognitive Service Robots T2 - Cognitive Robot Architectures. Proceedings of EUCognition 2016 Y1 - 2017 SN - 1613-0073 N1 - CEUR-WS Vol-1855 SP - 44 EP - 45 ER - TY - CHAP A1 - Stopforth, Riaan A1 - Davrajh, Shaniel A1 - Ferrein, Alexander T1 - Design considerations of the duo fugam dual rotor UAV T2 - 2017 Pattern Recognition Association of South Africa and Robotics and Mechatronics (PRASA-RobMech) Y1 - 2017 SN - 978-1-5386-2314-5 U6 - https://doi.org/10.1109/RoboMech.2017.8261115 SP - 7 EP - 13 ER - TY - CHAP A1 - Cordes, Sven A1 - Gligorevic, Snjezana A1 - Blicharski, Peter T1 - Analysis of sine precision influence on DOA estimation using the MUSIC algorithm T2 - 2019 20th International Radar Symposium (IRS) Y1 - 2019 SN - 978-3-7369-9860-5 U6 - https://doi.org/10.23919/IRS.2019.8768162 SP - 1 EP - 10 ER - TY - JOUR A1 - Hofmann, Till A1 - Limpert, Nicolas A1 - Mataré, Victor A1 - Schönitz, Sebastian A1 - Niemueller, Tim A1 - Ferrein, Alexander A1 - Lakemeyer, Gerhard T1 - The Carologistics RoboCup Logistics Team 2018 N2 - The Carologistics team participates in the RoboCup Logistics League for the seventh year. The RCLL requires precise vision, manipulation and path planning, as well as complex high-level decision making and multi-robot coordination. We outline our approach with an emphasis on recent modifications to those components. The team members in 2018 are David Bosen, Christoph Gollok, Mostafa Gomaa, Daniel Habering, Till Hofmann, Nicolas Limpert, Sebastian Schönitz, Morian Sonnet, Carsten Stoffels, and Tarik Viehmann. This paper is based on the last year’s team description. Y1 - 2018 ER - TY - CHAP A1 - Sadeghfam, Arash A1 - Sadeghi-Ahangar, A. A1 - Elgamal, Abdelrahman A1 - Heuermann, Holger T1 - Design and Development of a Novel Self-Igniting Microwave Plasma Jet for Industrial Applications T2 - IEEE MTT-S International Microwave Symposium Digest Y1 - 2019 SN - 978-172811309-8 SP - 63 EP - 66 ER - TY - CHAP A1 - Galdi, Chiara A1 - Hartung, Frank A1 - Dugelay, Jean-Luc T1 - Socrates: A database of realistic data for source camera recognition on smartphones T2 - Proceedings of the 8th International Conference on Pattern Recognition Applications and Methods - Volume 1: ICPRAM Y1 - 2019 SN - 978-989-758-351-3 U6 - https://doi.org/10.5220/0007403706480655 SP - 648 EP - 655 ER - TY - JOUR A1 - Schmidt, Katharina A1 - Forkmann, Katarina A1 - Schultz, Heidrun A1 - Gratz, Marcel A1 - Bitz, Andreas A1 - Wiech, Katja A1 - Bingel, Ulrike T1 - Enhanced Neural Reinstatement for Evoked Facial Pain Compared With Evoked Hand Pain JF - The Journal of Pain Y1 - 2019 U6 - https://doi.org/10.1016/j.jpain.2019.03.003 SN - 1526-5900 IS - In Press, Corrected Proof PB - Elsevier CY - Amsterdam ER - TY - JOUR A1 - König, Johannes Alexander A1 - Wolf, Martin T1 - GHOST: An Evaluated Competence Developing Game for Cybersecurity Awareness Training JF - International Journal on Advances in Security N2 - To train end users how to interact with digital systems is indispensable to ensure a strong computer security. 'Competence Developing Game'-based approaches are particularly suitable for this purpose because of their motivation-and simulation-aspects. In this paper the Competence Developing Game 'GHOST' for cybersecurity awareness trainings and its underlying patterns are described. Accordingly, requirements for an 'Competence Developing Game' based training are discussed. Based on these requirements it is shown how a game can fulfill these requirements. A supplementary game interaction design and a corresponding evaluation study is shown. The combination of training requirements and interaction design is used to create a 'Competence Developing Game'-based training concept. A part of these concept is implemented into a playable prototype that serves around one hour of play respectively training time. This prototype is used to perform an evaluation of the game and training aspects of the awareness training. Thereby, the quality of the game aspect and the effectiveness of the training aspect are shown. Y1 - 2018 SN - 1942-2636 VL - 11 IS - 3 & 4 SP - 274 EP - 287 PB - IARIA Journals ER - TY - CHAP A1 - Ferrein, Alexander A1 - Scholl, Ingrid A1 - Neumann, Tobias A1 - Krückel, Kai A1 - Schiffer, Stefan T1 - A system for continuous underground site mapping and exploration Y1 - 2019 U6 - https://doi.org/10.5772/intechopen.85859 ER - TY - CHAP A1 - Ferrein, Alexander A1 - Bharatheesha, Mukunda A1 - Schiffer, Stefan A1 - Corbato, Carlos Hernandez T1 - TRROS 2018 : Teaching Robotics with ROS Workshop at ERF 2018; Proceedings of the Workshop on Teaching Robotics with ROS (held at ERF 2018), co-located with European Robotics Forum 2018 (ERF 2018), Tampere, Finland, March 15th, 2018 T2 - CEUR Workshop Proceedings Y1 - 2019 SN - 1613-0073 IS - Vol-2329 ER - TY - JOUR A1 - Schopp, Christoph A1 - Britun, Nikolay A1 - Vorac, Jan A1 - Synek, Petr A1 - Snyders, Rony A1 - Heuermann, Holger T1 - Thermal and Optical Study on the Frequency Dependence of an Atmospheric Microwave Argon Plasma Jet JF - IEEE Transactions on Plasma Science Y1 - 2019 SN - 1939-9375 VL - 47 IS - 7 SP - 3176 EP - 3181 PB - IEEE CY - New York ER - TY - JOUR A1 - Noureddine, Yacine A1 - Kraff, Oliver A1 - Ladd, Mark E. A1 - Wrede, Karsten A1 - Chen, Bixia A1 - Quick, Harald H. A1 - Schaefers, Georg A1 - Bitz, Andreas T1 - Radiofrequency induced heating around aneurysm clips using a generic birdcage head coil at 7 Tesla under consideration of the minimum distance to decouple multiple aneurysm clips JF - Magnetic Resonance in Medicine Y1 - 2019 U6 - https://doi.org/10.1002/mrm.27835 SN - 1522-2594 IS - Early view SP - 1 EP - 17 PB - Wiley CY - Weinheim ER - TY - JOUR A1 - Claer, Mario A1 - Ferrein, Alexander A1 - Schiffer, Stefan T1 - Calibration of a Rotating or Revolving Platform with a LiDAR Sensor JF - Applied Sciences Y1 - 2019 U6 - https://doi.org/10.3390/app9112238 SN - 2076-3417 VL - Volume 9 IS - issue 11, 2238 PB - MDPI CY - Basel ER - TY - CHAP A1 - Steinbauer, Gerald A1 - Ferrein, Alexander T1 - CogRob 2018 : Cognitive Robotics Workshop. Proceedings of the 11th Cognitive Robotics Workshop 2018 co-located with 16th International Conference on Principles of Knowledge Representation and Reasoning (KR 2018). Tempe, AZ, USA, October 27th, 2018. T2 - CEUR workshop proceedings Y1 - 2019 SN - 1613-0073 N1 - edited by Gerald Steinbauer, Alexander Ferrein IS - Vol-2325 ER - TY - CHAP A1 - Schiffer, Fabian A1 - Bragard, Michael T1 - Cascaded LQ and Field-Oriented Control of a Mobile Inverse Pendulum (Segway) with Permanent Magnet Synchronous Machines T2 - 2019 20th International Conference on Research and Education in Mechatronics (REM) Y1 - 2019 SN - 978-1-5386-9257-8 U6 - https://doi.org/10.1109/REM.2019.8744101 SP - 1 EP - 8 ER -