TY - JOUR A1 - Czarnecki, Christian T1 - Buchbesprechung : Anwendungsorientierte Wirtschaftsinformatik - Strategische Planung, Entwicklung und Nutzung von Informationssystemen JF - Anwendungen und Konzepte der Wirtschaftsinformatik (AKWI-Journal) Y1 - 2020 U6 - https://doi.org/10.26034/lu.akwi.2020.3264 SN - 2296-4592 N1 - Das besprochene Buch ist im Katalog Plus als E-Book zu finden. Eine ältere Auflage steht im Regal unter der Grundsignatur 21 QGT 55 SP - 101 EP - 101 PB - Technische Hochschule Wildau CY - Wildau ER - TY - JOUR A1 - Bensberg, Frank A1 - Auth, Gunnar A1 - Czarnecki, Christian ED - Haake, Jörg M. T1 - Literaturanalyse mit Text Mining JF - E-Learning and Education (eleed) N2 - Die Durchführung einer systematischen Literaturrecherche ist eine zentrale Kompetenz wissenschaftlichen Arbeitens und bildet daher einen festen Ausbildungsbestandteil von Bachelor- und Masterstudiengängen. In entsprechenden Lehrveranstaltungen werden Studierende zwar mit den grundlegenden Hilfsmitteln zur Suche und Verwaltung von Literatur vertraut gemacht, allerdings werden die Potenziale textanalytischer Methoden und Anwendungssysteme (Text Mining, Text Analytics) dabei zumeist nicht abgedeckt. Folglich werden Datenkompetenzen, die zur systemgestützten Analyse und Erschließung von Literaturdaten erforderlich sind, nicht hinreichend ausgeprägt. Um diese Kompetenzlücke zu adressieren, ist an der Hochschule Osnabrück eine Lehrveranstaltung konzipiert und projektorientiert umgesetzt worden, die sich insbesondere an Studierende wirtschaftswissenschaftlicher Studiengänge richtet. Dieser Beitrag dokumentiert die fachliche sowie technische Ausgestaltung dieser Veranstaltung und zeigt Potenziale für die künftige Weiterentwicklung auf. KW - E-Learning KW - Text Mining KW - Text Analytics KW - Literaturrecherche KW - Literaturanalyse Y1 - 2020 SN - 1860-7470 N1 - Volltext, nur online IS - 13 SP - 1 EP - 13 PB - FernUniversität in Hagen CY - Hagen ER - TY - CHAP A1 - Schneider, Dominik A1 - Wisselink, Frank A1 - Nölle, Nikolai A1 - Czarnecki, Christian ED - Bruhn, Manfred ED - Hadwich, Karsten T1 - Influence of artificial intelligence on commercial interactions in the consumer market T2 - Automatisierung und Personalisierung von Dienstleistungen : Methoden – Potenziale – Einsatzfelder N2 - Recently, novel AI-based services have emerged in the consumer market. AI-based services can affect the way consumers take commercial decisions. Research on the influence of AI on commercial interactions is in its infancy. In this chapter, a framework creating a first overview of the influence of AI on commercial interactions is introduced. This framework summarizes the findings of comparing numerous customer journeys of novel AI-based services with corresponding non-AI equivalents. Y1 - 2020 SN - 978-3-658-30167-5 (Print) SN - 978-3-658-30168-2 (Online) U6 - https://doi.org/10.1007/978-3-658-30168-2_7 SP - 183 EP - 205 PB - Springer Gabler CY - Wiesbaden ER - TY - JOUR A1 - Orzada, Stephan A1 - Fiedler, Thomas M. A1 - Bitz, Andreas A1 - Ladd, Mark E. A1 - Quick, Harald H. T1 - Local SAR compression with overestimation control to reduce maximum relative SAR overestimation and improve multi-channel RF array performance JF - Magnetic Resonance Materials in Physics, Biology and Medicine N2 - Objective In local SAR compression algorithms, the overestimation is generally not linearly dependent on actual local SAR. This can lead to large relative overestimation at low actual SAR values, unnecessarily constraining transmit array performance. Method Two strategies are proposed to reduce maximum relative overestimation for a given number of VOPs. The first strategy uses an overestimation matrix that roughly approximates actual local SAR; the second strategy uses a small set of pre-calculated VOPs as the overestimation term for the compression. Result Comparison with a previous method shows that for a given maximum relative overestimation the number of VOPs can be reduced by around 20% at the cost of a higher absolute overestimation at high actual local SAR values. Conclusion The proposed strategies outperform a previously published strategy and can improve the SAR compression where maximum relative overestimation constrains the performance of parallel transmission. Y1 - 2020 SN - 1352-8661 U6 - https://doi.org/10.1007/s10334-020-00890-0 IS - 34 (2021) SP - 153 EP - 164 PB - Springer CY - Heidelberg ER - TY - CHAP A1 - Lorenz, Imke-Sophie A1 - Altherr, Lena A1 - Pelz, Peter F. ED - Neufeld, Janis S. ED - Buscher, Udo ED - Lasch, Rainer ED - Möst, Dominik ED - Schönberger, Jörn T1 - Assessing and Optimizing the Resilience of Water Distribution Systems Using Graph-Theoretical Metrics T2 - Operations Research Proceedings 2019 N2 - Water distribution systems are an essential supply infrastructure for cities. Given that climatic and demographic influences will pose further challenges for these infrastructures in the future, the resilience of water supply systems, i.e. their ability to withstand and recover from disruptions, has recently become a subject of research. To assess the resilience of a WDS, different graph-theoretical approaches exist. Next to general metrics characterizing the network topology, also hydraulic and technical restrictions have to be taken into account. In this work, the resilience of an exemplary water distribution network of a major German city is assessed, and a Mixed-Integer Program is presented which allows to assess the impact of capacity adaptations on its resilience. KW - OR 2019 KW - business analytics KW - decision analytics KW - digital economy KW - mathematical optimization Y1 - 2020 SN - 978-3-030-48439-2 SN - 978-3-030-48438-5 U6 - https://doi.org/10.1007/978-3-030-48439-2_63 N1 - Annual International Conference of the German Operations Research Society (GOR), Dresden, Germany, September 4-6, 2019 SP - 521 EP - 527 PB - Springer CY - Cham ER - TY - CHAP A1 - Leise, Philipp A1 - Simon, Nicolai A1 - Altherr, Lena T1 - Comparison of Piecewise Linearization Techniques to Model Electric Motor Efficiency Maps: A Computational Study T2 - Operations Research Proceedings 2019 N2 - To maximize the travel distances of battery electric vehicles such as cars or buses for a given amount of stored energy, their powertrains are optimized energetically. One key part within optimization models for electric powertrains is the efficiency map of the electric motor. The underlying function is usually highly nonlinear and nonconvex and leads to major challenges within a global optimization process. To enable faster solution times, one possibility is the usage of piecewise linearization techniques to approximate the nonlinear efficiency map with linear constraints. Therefore, we evaluate the influence of different piecewise linearization modeling techniques on the overall solution process and compare the solution time and accuracy for methods with and without explicitly used binary variables. KW - MINLP KW - Powertrain KW - Piecewise linearization KW - Efficiency optimization Y1 - 2020 SN - 978-3-030-48439-2 SN - 978-3-030-48438-5 U6 - https://doi.org/10.1007/978-3-030-48439-2_55 N1 - Annual International Conference of the German Operations Research Society (GOR), Dresden, Germany, September 4-6, 2019 SP - 457 EP - 463 PB - Springer CY - Cham ER - TY - CHAP A1 - Meck, Marvin M. A1 - Müller, Tim M. A1 - Altherr, Lena A1 - Pelz, Peter F. T1 - Improving an industrial cooling system using MINLP, considering capital and operating costs T2 - Operations Research Proceedings 2019 N2 - The chemical industry is one of the most important industrial sectors in Germany in terms of manufacturing revenue. While thermodynamic boundary conditions often restrict the scope for reducing the energy consumption of core processes, secondary processes such as cooling offer scope for energy optimisation. In this contribution, we therefore model and optimise an existing cooling system. The technical boundary conditions of the model are provided by the operators, the German chemical company BASF SE. In order to systematically evaluate different degrees of freedom in topology and operation, we formulate and solve a Mixed-Integer Nonlinear Program (MINLP), and compare our optimisation results with the existing system. KW - Engineering optimisation KW - Mixed-integer programming KW - Industrial optimisation KW - Cooling system KW - Process engineering Y1 - 2020 SN - 978-3-030-48438-5 (Print) SN - 978-3-030-48439-2 (Online) U6 - https://doi.org/10.1007/978-3-030-48439-2_61 N1 - Annual International Conference of the German Operations Research Society (GOR), Dresden, Germany, September 4-6, 2019. SP - 505 EP - 512 PB - Springer CY - Cham ER - TY - JOUR A1 - Müller, Tim M. A1 - Leise, Philipp A1 - Lorenz, Imke-Sophie A1 - Altherr, Lena A1 - Pelz, Peter F. T1 - Optimization and validation of pumping system design and operation for water supply in high-rise buildings JF - Optimization and Engineering N2 - The application of mathematical optimization methods for water supply system design and operation provides the capacity to increase the energy efficiency and to lower the investment costs considerably. We present a system approach for the optimal design and operation of pumping systems in real-world high-rise buildings that is based on the usage of mixed-integer nonlinear and mixed-integer linear modeling approaches. In addition, we consider different booster station topologies, i.e. parallel and series-parallel central booster stations as well as decentral booster stations. To confirm the validity of the underlying optimization models with real-world system behavior, we additionally present validation results based on experiments conducted on a modularly constructed pumping test rig. Within the models we consider layout and control decisions for different load scenarios, leading to a Deterministic Equivalent of a two-stage stochastic optimization program. We use a piecewise linearization as well as a piecewise relaxation of the pumps’ characteristics to derive mixed-integer linear models. Besides the solution with off-the-shelf solvers, we present a problem specific exact solving algorithm to improve the computation time. Focusing on the efficient exploration of the solution space, we divide the problem into smaller subproblems, which partly can be cut off in the solution process. Furthermore, we discuss the performance and applicability of the solution approaches for real buildings and analyze the technical aspects of the solutions from an engineer’s point of view, keeping in mind the economically important trade-off between investment and operation costs. KW - Technical Operations Research KW - MINLP KW - MILP KW - Experimental validation KW - Pumping systems Y1 - 2020 U6 - https://doi.org/10.1007/s11081-020-09553-4 SN - 1573-2924 VL - 2021 IS - 22 SP - 643 EP - 686 PB - Springer ER - TY - CHAP A1 - Müller, Tim M. A1 - Altherr, Lena A1 - Leise, Philipp A1 - Pelz, Peter F. T1 - Optimization of pumping systems for buildings: Experimental validation of different degrees of model detail on a modular test rig T2 - Operations Research Proceedings 2019 N2 - Successful optimization requires an appropriate model of the system under consideration. When selecting a suitable level of detail, one has to consider solution quality as well as the computational and implementation effort. In this paper, we present a MINLP for a pumping system for the drinking water supply of high-rise buildings. We investigate the influence of the granularity of the underlying physical models on the solution quality. Therefore, we model the system with a varying level of detail regarding the friction losses, and conduct an experimental validation of our model on a modular test rig. Furthermore, we investigate the computational effort and show that it can be reduced by the integration of domain-specific knowledge. KW - Experimental validation KW - MINLP KW - Engineering optimization KW - Water supply system KW - Network design Y1 - 2020 SN - 978-3-030-48438-5 U6 - https://doi.org/10.1007/978-3-030-48439-2_58 N1 - Annual International Conference of the German Operations Research Society (GOR), Dresden, Germany, September 4-6, 2019 SP - 481 EP - 488 PB - Springer CY - Cham ER - TY - CHAP A1 - Hoegen, Anne von A1 - Doncker, Rik W. De A1 - Rütters, René T1 - Teaching Digital Control of Operational Amplifier Processes with a LabVIEW Interface and Embedded Hardware T2 - 2020 23rd International Conference on Electrical Machines and Systems (ICEMS) N2 - Control engineering theory is hard to grasp for undergraduates during the first semesters, as it deals with the dynamical behavior of systems also in combination with control strategies on an abstract level. Therefore, operational amplifier (OpAmp) processes are reasonable and very effective systems to connect mathematical description with actual system’s behavior. In this paper, we present an experiment for a laboratory session in which an embedded system, driven by a LabVIEW human machine interface (HMI) via USB, controls the analog circuits.With this setup we want to show the possibility of firstly, analyzing a first order process and secondly, designing a P-and PI-controller. Thereby, the theory of control engineering is always applied to the empirical results in order to break down the abstract level for the students. Y1 - 2020 U6 - https://doi.org/10.23919/ICEMS50442.2020.9290928 N1 - 23rd International Conference on Electrical Machines and Systems (ICEMS), 24-27 November 2020, Hamamatsu, Japan SP - 1117 EP - 1122 PB - IEEE CY - New York, NY ER - TY - JOUR A1 - Köhler, Klemens A1 - Wolf, Martin R. T1 - Organisatorische Maßnahmen zu Erhöhung der IT Sicherheit – Empfehlungen aus der Perspektive der Konflikttheorie N2 - Die NATO definiert den Cyberspace als die "Umgebung, die durch physische und nicht-physische Bestandteile zum Speichern, Ändern, und Austauschen von Daten mit Hilfe von Computer-Netzwerken" [NATO CCDCOE]. Darüber hinaus ist es ein Medium menschlicher Interaktion. IT Angriffe sind feindselige, nichtkooperative Interaktionen, die mittels Konflikttheorie beschrieben werden können. Durch die Anwendung dieses Gedankengebäudes auf IT Sicherheit von Organisationen können eine Reihe von Verbesserungen in Unternehmen identifiziert werden. Y1 - 2020 IS - Preprint ER - TY - CHAP A1 - Ibanez-Sanchez, Gema A1 - Wolf, Martin R. T1 - Interactive Process Mining-Induced Change Management Methodology for Healthcare T2 - Interactive Process Mining in Healthcare N2 - The adoption of the Digital Health Transformation is a tremendous paradigm change in health organizations, which is not a trivial process in reality. For that reason, in this chapter, it is proposed a methodology with the objective to generate a changing culture in healthcare organisations. Such a change culture is essential for the successful implementation of any supporting methods like Interactive Process Mining. It needs to incorporate (mostly) new ways of team-based and evidence-based approaches for solving structural problems in a digital healthcare environment. KW - Methodology KW - Change culture KW - Lean thinking KW - Interactive process mining KW - Objective data Y1 - 2020 SN - 978-3-030-53993-1 (Online) SN - 978-3-030-53992-4 (Print) U6 - https://doi.org/10.1007/978-3-030-53993-1_16 SP - 267 EP - 293 PB - Springer CY - Cham ER - TY - CHAP A1 - Elgamal, Abdelrahman A1 - Heuermann, Holger T1 - Design and Development of a Hot S-Parameter Measurement System for Plasma and Magnetron Applications T2 - Proceedings of the 2020 German Microwave Conference N2 - This paper presents the design, development and calibration procedures of a novel hot S-parameter measurement system for plasma and magnetron applications with power level up to 6 kW. Based on a vector network analyzer, a power amplifier and two directional couplers, the input matching hotS 11 and transmission hotS 21 of the device under test are measured at 2.45 GHz center frequency and 300MHz bandwidth, while the device is driven by the magnetron. This measurement system opens a new horizon to develop many new industrial applications such as microwave plasma jets, dryer systems, dryers and so forth. Furthermore, the developing, controlling and monitoring a 2kW 2.45GHz plasma jet and a dryer system using the measurement system are presented and explained. Y1 - 2020 SN - 978-3-9820397-1-8 N1 - 13th German Microwave Conference 2020, March 09–11, Cottbus SP - 124 EP - 127 PB - IEEE CY - New York, NY ER - TY - JOUR A1 - Roepke, Rene A1 - Köhler, Klemens A1 - Drury, Vincent A1 - Schroeder, Ulrik A1 - Wolf, Martin R. A1 - Meyer, Ulrike T1 - A pond full of phishing games - analysis of learning games for anti-phishing education JF - Model-driven Simulation and Training Environments for Cybersecurity. MSTEC 2020 N2 - Game-based learning is a promising approach to anti-phishing education, as it fosters motivation and can help reduce the perceived difficulty of the educational material. Over the years, several prototypes for game-based applications have been proposed, that follow different approaches in content selection, presentation, and game mechanics. In this paper, a literature and product review of existing learning games is presented. Based on research papers and accessible applications, an in-depth analysis was conducted, encompassing target groups, educational contexts, learning goals based on Bloom’s Revised Taxonomy, and learning content. As a result of this review, we created the publications on games (POG) data set for the domain of anti-phishing education. While there are games that can convey factual and conceptual knowledge, we find that most games are either unavailable, fail to convey procedural knowledge or lack technical depth. Thus, we identify potential areas of improvement for games suitable for end-users in informal learning contexts. Y1 - 2020 SN - 978-3-030-62433-0 U6 - https://doi.org/10.1007/978-3-030-62433-0_32020 N1 - Lecture Notes in Computer Science, vol 12512 SP - 41 EP - 60 PB - Springer CY - Cham ER - TY - BOOK A1 - Heuermann, Holger T1 - Mikrowellentechnik: Feldsimulation, nichtlineare Schaltungstechnik, Komponenten und Subsysteme, Plasmatechnik, Antennen und Ausbreitung Y1 - 2020 SN - 978-3-658-29023-8 (eBook) SN - 978-3-658-29022-1 (Print) U6 - https://doi.org/10.1007/978-3-658-29023-8 N1 - auch gedruckt in der Bereichsbibliothek Eupener Str. unter der Signatur 21 YFD 12 PB - Springer Vieweg CY - Wiesbaden ER - TY - CHAP A1 - Reke, Michael A1 - Peter, Daniel A1 - Schulte-Tigges, Joschua A1 - Schiffer, Stefan A1 - Ferrein, Alexander A1 - Walter, Thomas A1 - Matheis, Dominik T1 - A Self-Driving Car Architecture in ROS2 T2 - 2020 International SAUPEC/RobMech/PRASA Conference, Cape Town, South Africa N2 - In this paper we report on an architecture for a self-driving car that is based on ROS2. Self-driving cars have to take decisions based on their sensory input in real-time, providing high reliability with a strong demand in functional safety. In principle, self-driving cars are robots. However, typical robot software, in general, and the previous version of the Robot Operating System (ROS), in particular, does not always meet these requirements. With the successor ROS2 the situation has changed and it might be considered as a solution for automated and autonomous driving. Existing robotic software based on ROS was not ready for safety critical applications like self-driving cars. We propose an architecture for using ROS2 for a self-driving car that enables safe and reliable real-time behaviour, but keeping the advantages of ROS such as a distributed architecture and standardised message types. First experiments with an automated real passenger car at lower and higher speed-levels show that our approach seems feasible for autonomous driving under the necessary real-time conditions. Y1 - 2020 SN - 978-1-7281-4162-6 U6 - https://doi.org/10.1109/SAUPEC/RobMech/PRASA48453.2020.9041020 N1 - 2020 International SAUPEC/RobMech/PRASA Conference, 29-31 Jan. 2020, Cape Town, South Africa SP - 1 EP - 6 PB - IEEE CY - New York, NY ER - TY - CHAP A1 - Eltester, Niklas Sebastian A1 - Ferrein, Alexander A1 - Schiffer, Stefan T1 - A smart factory setup based on the RoboCup logistics league T2 - 2020 IEEE Conference on Industrial Cyberphysical Systems (ICPS) N2 - In this paper we present SMART-FACTORY, a setup for a research and teaching facility in industrial robotics that is based on the RoboCup Logistics League. It is driven by the need for developing and applying solutions for digital production. Digitization receives constantly increasing attention in many areas, especially in industry. The common theme is to make things smart by using intelligent computer technology. Especially in the last decade there have been many attempts to improve existing processes in factories, for example, in production logistics, also with deploying cyber-physical systems. An initiative that explores challenges and opportunities for robots in such a setting is the RoboCup Logistics League. Since its foundation in 2012 it is an international effort for research and education in an intra-warehouse logistics scenario. During seven years of competition a lot of knowledge and experience regarding autonomous robots was gained. This knowledge and experience shall provide the basis for further research in challenges of future production. The focus of our SMART-FACTORY is to create a stimulating environment for research on logistics robotics, for teaching activities in computer science and electrical engineering programmes as well as for industrial users to study and explore the feasibility of future technologies. Building on a very successful history in the RoboCup Logistics League we aim to provide stakeholders with a dedicated facility oriented at their individual needs. Y1 - 2020 U6 - https://doi.org/10.1109/ICPS48405.2020.9274766 N1 - 2020 IEEE Conference on Industrial Cyberphysical Systems (ICPS), 10-12 June 2020, Tampere, Finland. SP - 297 EP - 302 PB - IEEE CY - New York, NY ER - TY - JOUR A1 - Limpert, Nicolas A1 - Wiesen, Patrick A1 - Ferrein, Alexander A1 - Kallweit, Stephan A1 - Schiffer, Stefan T1 - The ROSIN Project and its Outreach to South Africa JF - R&D Journal Y1 - 2019 VL - 35 SP - 1 EP - 6 ER - TY - CHAP A1 - Alhwarin, Faraj A1 - Schiffer, Stefan A1 - Ferrein, Alexander A1 - Scholl, Ingrid T1 - An Optimized Method for 3D Body Scanning Applications Based on KinectFusion T2 - Communications in Computer and Information Science Y1 - 2019 U6 - https://doi.org/10.1007/978-3-030-29196-9_6 SN - 1865-0929 N1 - 11th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2018; Funchal; Portugal; 19 January 2018 through 21 January 2018 VL - 1024 SP - 100 EP - 113 PB - Springer ER - TY - CHAP A1 - Mataré, Victor A1 - Schiffer, Stefan A1 - Ferrein, Alexander ED - Steinbauer, Gerald ED - Ferrein, Alexander T1 - golog++ : An integrative system design T2 - CogRob 2018. Cognitive Robotics Workshop : Proceedings of the 11th Cognitive Robotics Workshop 2018 co-located with 16th International Conference on Principles of Knowledge Representation and Reasoning (KR 2018) Tempe, AZ, USA, October 27th, 2018 Y1 - 2019 SN - 1613-0073 SP - 29 EP - 35 ER - TY - JOUR A1 - Schopp, Christoph A1 - Britun, Nikolay A1 - Vorac, Jan A1 - Synek, Petr A1 - Snyders, Rony A1 - Heuermann, Holger T1 - Thermal and Optical Study on the Frequency Dependence of an Atmospheric Microwave Argon Plasma Jet JF - IEEE Transactions on Plasma Science Y1 - 2019 SN - 1939-9375 VL - 47 IS - 7 SP - 3176 EP - 3181 PB - IEEE CY - New York ER - TY - CHAP A1 - König, Johannes Alexander A1 - Kaiser, Steffen A1 - Wolf, Martin R. T1 - Entwicklung und Evaluierung eines Regeleditors für die grafische Erstellung von „Smart Living Environment“-Services T2 - Angewandte Forschung in der Wirtschaftsinformatik 2019 : Tagungsband zur 32. AKWI-Jahrestagung / hrsg. von Martin R. Wolf, Thomas Barton, Frank Herrmann, Vera G. Meister, Christian Müller, Christian Seel N2 - In diesem Paper wird die Entwicklung und Evaluation eines grafischen Regeleditors für das Erstellen von „Smart Living Environments“-Services vorgestellt. Dafür werden zunächst die Deduktion und Implementierung des grafischen Regeleditors erläutert. Anschließend wird eine Probandenstudie vorgestellt, in welcher der Mehrwert bezogen auf die Aspekte Zeit, Fehleranfälligkeit und Gebrauchstauglichkeit festgestellt wird. Y1 - 2019 SN - 978-3-944330-62-4 SP - 234 EP - 243 PB - mana-Buch CY - Heide ER - TY - JOUR A1 - Rietsch, Stefan H. G. A1 - Brunheim, Sascha A1 - Orzada, Stephan A1 - Voelker, Maximilian N. A1 - Maderwald, Stefan A1 - Bitz, Andreas A1 - Gratz, Marcel A1 - Ladd, Mark E. A1 - Quick, Harald H. T1 - Development and evaluation of a 16-channel receive-only RF coil to improve 7T ultra-high field body MRI with focus on the spine JF - Magnetic Resonance in Medicine Y1 - 2019 U6 - https://doi.org/10.1002/mrm.27731 SN - 1522-2594 IS - Early view PB - Wiley CY - Weinheim ER - TY - CHAP A1 - Scholl, Ingrid A1 - Bartella, Alex A1 - Moluluo, Cem A1 - Ertural, Berat A1 - Laing, Frederic A1 - Suder, Sebastian T1 - MedicVR : Acceleration and Enhancement Techniques for Direct Volume Rendering in Virtual Reality T2 - Bildverarbeitung für die Medizin 2019 : Algorithmen – Systeme – Anwendungen Y1 - 2019 SN - 978-3-658-25326-4 U6 - https://doi.org/10.1007/978-3-658-25326-4_32 SP - 152 EP - 157 PB - Springer Vieweg CY - Wiesbaden ER - TY - CHAP A1 - Rao, Deepak A1 - Pathrose, Plato A1 - Hüning, Felix A1 - Sid, Jithin T1 - An Approach for Validating Safety of Perception Software in Autonomous Driving Systems T2 - Model-Based Safety and Assessment: 6th International Symposium, IMBSA 2019, Thessaloniki, Greece, October 16–18, 2019, Proceedings N2 - The increasing complexity of Advanced Driver Assistance Systems (ADAS) presents a challenging task to validate safe and reliable performance of these systems under varied conditions. The test and validation of ADAS/AD with real test drives, although important, involves huge costs and time. Simulation tools provide an alternative with the added advantage of reproducibility but often use ideal sensors, which do not reflect real sensor output accurately. This paper presents a new validation methodology using fault injection, as recommended by the ISO 26262 standard, to test software and system robustness. In our work, we investigated and developed a tool capable of inserting faults at different software and system levels to verify its robustness. The scope of this paper is to cover the fault injection test for the Visteon’s DriveCore™ system, a centralized domain controller for Autonomous driving which is sensor agnostic and SoC agnostic. With this new approach, the validation of safety monitoring functionality and its behavior can be tested using real-world data instead of synthetic data from simulation tools resulting in having better confidence in system performance before proceeding with in-vehicle testing. KW - Advanced driver assistance systems (ADAS/AD) KW - ISO 26262 KW - Safety-critical systems validation KW - Safety of the intended functionality (SOTIF) Y1 - 2019 SN - 978-3-030-32872-6 U6 - https://doi.org/10.1007/978-3-030-32872-6_20 SP - 303 EP - 316 PB - Springer CY - Cham ER - TY - CHAP A1 - Lorenz, Imke-Sophie B. A1 - Altherr, Lena A1 - Pelz, Peter F. T1 - Graph-theoretic resilience analysis of a water distribution system's topology T2 - World Congress on Resilience, Reliability and Asset Management 2019 N2 - Water suppliers are faced with the great challenge of achieving high-quality and, at the same time, low-cost water supply. In practice, the focus is set on the most beneficial maintenance measures and/or capacity adaptations of existing water distribution systems (WDS). Since climatic and demographic influences will pose further challenges in the future, the resilience enhancement of WDS, i.e. the enhancement of their capability to withstand and recover from disturbances, has been in particular focus recently. To assess the resilience of WDS, metrics based on graph theory have been proposed. In this study, a promising approach is applied to assess the resilience of the WDS for a district in a major German City. The conducted analysis provides insight into the process of actively influencing the resilience of WDS KW - Resilience Assessment KW - Graph Theory KW - Water Supply System KW - Case Study Y1 - 2019 N1 - World Congress on Resilience, Reliability and Asset Management, 28-31 July 2019. Furama Riverfront Hotel, Singapore SP - 106 EP - 109 ER - TY - CHAP A1 - Müller, Tim M. A1 - Altherr, Lena A1 - Ahola, Marja A1 - Schabel, Samuel A1 - Pelz, Peter F. ED - Rodrigues, H. C. T1 - Multi-Criteria optimization of pressure screen systems in paper recycling – balancing quality, yield, energy consumption and system complexity T2 - EngOpt 2018 Proceedings of the 6th International Conference on Engineering Optimization N2 - The paper industry is the industry with the third highest energy consumption in the European Union. Using recycled paper instead of fresh fibers for papermaking is less energy consuming and saves resources. However, adhesive contaminants in recycled paper are particularly problematic since they reduce the quality of the resulting paper-product. To remove as many contaminants and at the same time obtain as many valuable fibres as possible, fine screening systems, consisting of multiple interconnected pressure screens, are used. Choosing the best configuration is a non-trivial task: The screens can be interconnected in several ways, and suitable screen designs as well as operational parameters have to be selected. Additionally, one has to face conflicting objectives. In this paper, we present an approach for the multi-criteria optimization of pressure screen systems based on Mixed-Integer Nonlinear Programming. We specifically focus on a clear representation of the trade-off between different objectives. Y1 - 2019 SN - 978-3-319-97773-7 U6 - https://doi.org/10.1007/978-3-319-97773-7_105 N1 - EngOpt 2018 Proceedings of the 6th International Conference on Engineering Optimization. 17-19 September 2018. Lisboa, Portugal PB - Springer International Publishing CY - Basel ER - TY - CHAP A1 - Auth, Gunnar A1 - Czarnecki, Christian A1 - Bensberg, Frank ED - Draude, Claude ED - Lange, Martin ED - Sick, Bernhard ED - Gesellschaft für Informatik e.V. (GI), T1 - Impact of robotic process automation on enterprise architectures T2 - GI Edition Proceedings Band 295 INFORMATIK 2019, Workshop-Beiträge N2 - The initial idea of Robotic Process Automation (RPA) is the automation of business processes through the presentation layer of existing application systems. For this simple emulation of user input and output by software robots, no changes of the systems and architecture is required. However, considering strategic aspects of aligning business and technology on an enterprise level as well as the growing capabilities of RPA driven by artificial intelligence, interrelations between RPA and Enterprise Architecture (EA) become visible and pose new questions. In this paper we discuss the relationship between RPA and EA in terms of perspectives and implications. As workin- progress we focus on identifying new questions and research opportunities related to RPA and EA. KW - Robotic Process Automation KW - Enterprise Architecture KW - Software Robots Y1 - 2019 SN - 9783885796893 U6 - https://doi.org/10.18420/inf2019_ws05 SN - 1617-5468 N1 - 50 Jahre Gesellschaft für Informatik – Informatik für Gesellschaft. 16. September, Kassel SP - 59 EP - 65 PB - Köllen CY - Bonn ER - TY - CHAP A1 - Brockmann, Carsten A1 - Sultanow, Eldar A1 - Czarnecki, Christian ED - Draude, Claude ED - Lange, Martin ED - Sick, Bernhard T1 - Is enterprise architecture still relevant in the digital age? T2 - GI Edition Proceedings Band 295 INFORMATIK 2019, Workshop-Beiträge KW - Preface KW - Enterprise Architecture KW - Digital Age Y1 - 2019 SN - 9783885796893 U6 - https://doi.org/10.18420/inf2019_ws01 SN - 1617-5468 N1 - 50 Jahre Gesellschaft für Informatik – Informatik für Gesellschaft. 16. September, Kassel SP - 21 EP - 21 PB - Köllen CY - Bonn ER - TY - JOUR A1 - Czarnecki, Christian A1 - Bensberg, Frank A1 - Auth, Gunnar T1 - Die Rolle von Softwarerobotern für die zukünftige Arbeitswelt JF - HMD Praxis der Wirtschaftsinformatik N2 - Im Rahmen der Digitalisierung ist die zunehmende Automatisierung von bisher manuellen Prozessschritten ein Aspekt, der massive Auswirkungen auf die zukünftige Arbeitswelt haben wird. In diesem Kontext werden an den Einsatz von Softwarerobotern zur Prozessautomatisierung hohe Erwartungen geknüpft. Bei den Implementierungsansätzen wird die Diskussion aktuell insbesondere durch Robotic Process Automation (RPA) und Chatbots geprägt. Beide Ansätze verfolgen das gemeinsame Ziel einer 1:1-Automatisierung von menschlichen Handlungen und dadurch ein direktes Ersetzen von Mitarbeitern durch Maschinen. Bei RPA werden Prozesse durch Softwareroboter erlernt und automatisiert ausgeführt. Dabei emulieren RPA-Roboter die Eingaben auf der bestehenden Präsentationsschicht, so dass keine Änderungen an vorhandenen Anwendungssystemen notwendig sind. Am Markt werden bereits unterschiedliche RPA-Lösungen als Softwareprodukte angeboten. Durch Chatbots werden Ein- und Ausgaben von Anwendungssystemen über natürliche Sprache realisiert. Dadurch ist die Automatisierung von unternehmensexterner Kommunikation (z. B. mit Kunden) aber auch von unternehmensinternen Assistenztätigkeiten möglich. Der Beitrag diskutiert die Auswirkungen von Softwarerobotern auf die Arbeitswelt anhand von Anwendungsbeispielen und erläutert die unternehmensindividuelle Entscheidung über den Einsatz von Softwarerobotern anhand von Effektivitäts- und Effizienzzielen. KW - Robotic Process Automation KW - Chatbots KW - Prozessautomatisierung KW - Arbeit 4.0 KW - Digitalisierung Y1 - 2019 U6 - https://doi.org/10.1365/s40702-019-00548-z SN - 2198-2775 VL - 56 IS - 4 SP - 795 EP - 808 PB - Springer CY - Cham ER - TY - CHAP A1 - Czarnecki, Christian A1 - Bensberg, Frank T1 - Enhanced Telecom Operations Map (eTOM) T2 - Enzyklopädie der Wirtschaftsinformatik Y1 - 2019 N1 - Online-Lexikon SP - 1 EP - 4 PB - Gito CY - Berlin ER - TY - CHAP A1 - Czarnecki, Christian A1 - Bensberg, Frank T1 - Telekommunikationsunternehmen, Anwendungssysteme für T2 - Enzyklopädie der Wirtschaftsinformatik Y1 - 2019 N1 - Online-Lexikon SP - 1 EP - 3 PB - Gito CY - Berlin ER - TY - CHAP A1 - Czarnecki, Christian T1 - Robotergesteuerte Prozessautomatisierung T2 - Enzyklopädie der Wirtschaftsinformatik T2 - Robotic Process Automation (RPA) Y1 - 2019 N1 - Online-Lexikon SP - 1 EP - 3 PB - Gito CY - Berlin ER - TY - CHAP A1 - Auth, Gunnar A1 - Czarnecki, Christian A1 - Bensberg, Frank A1 - Thor, Andreas ED - Barton, Thomas ED - Müller, Christian ED - Seel, Christian T1 - Digitalisierung des Forschungsprozesses aus Sicht von Forschenden – durch Serviceintegration zum persönlichen Forschungsinformationssystem T2 - Hochschulen in Zeiten der Digitalisierung : Lehre, Forschung und Organisation N2 - In der Diskussion über die Digitalisierung der Forschung spielt die Frage nach der optimalen IT-Unterstützung für Forschende eine wichtige Rolle. Forschende können heute an ihren Hochschulen bzw. Wissenschaftseinrichtungen auf ein breites Angebot interner IT-Dienstleistungen zurückgreifen, das auch kooperative IT-Dienste umfasst, die von mehreren Institutionen in Zusammenarbeit bereitgestellt werden. Außerhalb der eigenen Organisation und des weiteren Verbunds hat sich im Internet zudem ein breites externes Angebot an innovativen, häufig kostenlos nutzbaren Onlinediensten entwickelt. Neben horizontalen Onlinediensten, die sich prinzipiell an jeden Internetnutzer richten (bspw. Dropbox, Twitter, WhatsApp), nimmt auch die Zahl von vertikalen Diensten für wissenschaftliche bzw. Forschungszwecke immer weiter zu (bspw. GoogleScholar, ResearchGate, figshare). Für Forschende eröffnen sich damit vielfältige neue Möglichkeiten, ihren individuellen Forschungsprozess durch digitale Werkzeuge zu verbessern. Aufgrund rechtlicher, technischer und personeller Restriktionen können jedoch interne Dienstleister bei der Identifizierung, Auswahl und Nutzung externer Onlinedienste nur wenig Unterstützung leisten. Aus einer serviceorientierten Perspektive stehen Forschende zunehmend vor dem Problem, wie sich heterogene IT-Dienste interner und externer Anbieter in den eigenen Forschungsprozess integrieren lassen. Als Lösungsansatz skizziert das Kapitel das Konzept eines persönlichen Forschungsinformationssystems nach Gesichtspunkten eines digitalen Servicesystems. KW - Digitalisierung KW - Forschung KW - Forschungsprozess KW - Forschungsinformationssystem KW - Serviceintegration Y1 - 2019 SN - 978-3-658-26617-2 (Print) SN - 978-3-658-26618-9 (Online) U6 - https://doi.org/10.1007/978-3-658-26618-9_17 SP - 287 EP - 307 PB - Springer Vieweg CY - Wiesbaden ER - TY - CHAP A1 - Bensberg, Frank A1 - Buscher, Gandalf A1 - Czarnecki, Christian ED - Nissen, Volker T1 - Digital transformation and IT topics in the consulting industry: a labor market perspective T2 - Advances in consulting research : recent findings and practical cases N2 - Information technologies, such as big data analytics, cloud computing, cyber physical systems, robotic process automation, and the internet of things, provide a sustainable impetus for the structural development of business sectors as well as the digitalization of markets, enterprises, and processes. Within the consulting industry, the proliferation of these technologies opened up the new segment of digital transformation, which focuses on setting up, controlling, and implementing projects for enterprises from a broad range of sectors. These recent developments raise the question, which requirements evolve for IT consultants as important success factors of those digital transformation projects. Therefore, this empirical contribution provides indications regarding the qualifications and competences necessary for IT consultants in the era of digital transformation from a labor market perspective. On the one hand, this knowledge base is interesting for the academic education of consultants, since it supports a market-oriented design of adequate training measures. On the other hand, insights into the competence requirements for consultants are considered relevant for skill and talent management processes in consulting practice. Assuming that consulting companies pursue a strategic human resource management approach, labor market information may also be useful to discover strategic behavioral patterns. Y1 - 2019 SN - 978-3-319-95998-6 SN - 978-3-030-07125-7 SN - 978-3-319-95999-3 U6 - https://doi.org/10.1007/978-3-319-95999-3_16 SP - 341 EP - 357 PB - Springer CY - Cham ER - TY - CHAP A1 - Schmitz, Manfred A1 - Dietze, Christian A1 - Czarnecki, Christian ED - Urbach, Nils ED - Röglinger, Maximilian T1 - Enabling digital transformation through robotic process automation at Deutsche Telekom T2 - Enabling digital transformation through robotic process automation at Deutsche Telekom N2 - Due to the high number of customer contacts, fault clearances, installations, and product provisioning per year, the automation level of operational processes has a significant impact on financial results, quality, and customer experience. Therefore, the telecommunications operator Deutsche Telekom (DT) has defined a digital strategy with the objectives of zero complexity and zero complaint, one touch, agility in service, and disruptive thinking. In this context, Robotic Process Automation (RPA) was identified as an enabling technology to formulate and realize DT’s digital strategy through automation of rule-based, routine, and predictable tasks in combination with structured and stable data. Y1 - 2019 SN - 978-3-319-95272-7 U6 - https://doi.org/10.1007/978-3-319-95273-4_2 SP - 15 EP - 33 PB - Springer CY - Cham ER - TY - BOOK A1 - Hüning, Felix T1 - Embedded Systems für IoT Y1 - 2019 SN - 978-3-662-57900-8 SN - 978-3-662-57901-5 U6 - https://doi.org/10.1007/978-3-662-57901-5 PB - Berlin, Heidelberg CY - Springer Vieweg ER - TY - CHAP A1 - Cordes, Sven A1 - Gligorevic, Snjezana A1 - Blicharski, Peter T1 - Analysis of sine precision influence on DOA estimation using the MUSIC algorithm T2 - 2019 20th International Radar Symposium (IRS) Y1 - 2019 SN - 978-3-7369-9860-5 U6 - https://doi.org/10.23919/IRS.2019.8768162 SP - 1 EP - 10 ER - TY - CHAP A1 - Galdi, Chiara A1 - Hartung, Frank A1 - Dugelay, Jean-Luc T1 - Socrates: A database of realistic data for source camera recognition on smartphones T2 - Proceedings of the 8th International Conference on Pattern Recognition Applications and Methods - Volume 1: ICPRAM Y1 - 2019 SN - 978-989-758-351-3 U6 - https://doi.org/10.5220/0007403706480655 SP - 648 EP - 655 ER - TY - JOUR A1 - Schmidt, Katharina A1 - Forkmann, Katarina A1 - Schultz, Heidrun A1 - Gratz, Marcel A1 - Bitz, Andreas A1 - Wiech, Katja A1 - Bingel, Ulrike T1 - Enhanced Neural Reinstatement for Evoked Facial Pain Compared With Evoked Hand Pain JF - The Journal of Pain Y1 - 2019 U6 - https://doi.org/10.1016/j.jpain.2019.03.003 SN - 1526-5900 IS - In Press, Corrected Proof PB - Elsevier CY - Amsterdam ER - TY - JOUR A1 - Noureddine, Yacine A1 - Kraff, Oliver A1 - Ladd, Mark E. A1 - Wrede, Karsten A1 - Chen, Bixia A1 - Quick, Harald H. A1 - Schaefers, Georg A1 - Bitz, Andreas T1 - Radiofrequency induced heating around aneurysm clips using a generic birdcage head coil at 7 Tesla under consideration of the minimum distance to decouple multiple aneurysm clips JF - Magnetic Resonance in Medicine Y1 - 2019 U6 - https://doi.org/10.1002/mrm.27835 SN - 1522-2594 IS - Early view SP - 1 EP - 17 PB - Wiley CY - Weinheim ER - TY - CHAP A1 - Schiffer, Fabian A1 - Bragard, Michael T1 - Cascaded LQ and Field-Oriented Control of a Mobile Inverse Pendulum (Segway) with Permanent Magnet Synchronous Machines T2 - 2019 20th International Conference on Research and Education in Mechatronics (REM) Y1 - 2019 SN - 978-1-5386-9257-8 U6 - https://doi.org/10.1109/REM.2019.8744101 SP - 1 EP - 8 ER - TY - CHAP A1 - Bragard, Michael A1 - Sube, Maike A1 - Schneider, Maike A1 - Jungemann, Christoph T1 - Introducing a Cross-University Bachelor’s Programme with Orientation Semester - Enabling a Permeable Academic Education System T2 - 2019 20th International Conference on Research and Education in Mechatronics (REM) Y1 - 2019 SN - 978-1-5386-9257-8 U6 - https://doi.org/10.1109/REM.2019.8744132 SP - 1 EP - 6 ER - TY - CHAP A1 - Leise, Philipp A1 - Altherr, Lena A1 - Simon, Nicolai A1 - Pelz, Peter F. T1 - Finding global-optimal gearbox designs for battery electric vehicles T2 - Optimization of complex systems - theory, models, algorithms and applications : WCGO 2019 N2 - In order to maximize the possible travel distance of battery electric vehicles with one battery charge, it is mandatory to adjust all components of the powertrain carefully to each other. While current vehicle designs mostly simplify the powertrain rigorously and use an electric motor in combination with a gearbox with only one fixed transmission ratio, the use of multi-gear systems has great potential. First, a multi-speed system is able to improve the overall energy efficiency. Secondly, it is able to reduce the maximum momentum and therefore to reduce the maximum current provided by the traction battery, which results in a longer battery lifetime. In this paper, we present a systematic way to generate multi-gear gearbox designs that—combined with a certain electric motor—lead to the most efficient fulfillment of predefined load scenarios and are at the same time robust to uncertainties in the load. Therefore, we model the electric motor and the gearbox within a Mixed-Integer Nonlinear Program, and optimize the efficiency of the mechanical parts of the powertrain. By combining this mathematical optimization program with an unsupervised machine learning algorithm, we are able to derive global-optimal gearbox designs for practically relevant momentum and speed requirements. KW - Powertrain KW - Gearbox KW - Optimization KW - BEV KW - WLTP Y1 - 2019 SN - 978-3-030-21802-7 U6 - https://doi.org/10.1007/978-3-030-21803-4_91 SP - 916 EP - 925 PB - Springer CY - Cham ER - TY - CHAP A1 - Stenger, David A1 - Altherr, Lena A1 - Abel, Dirk T1 - Machine learning and metaheuristics for black-box optimization of product families: a case-study investigating solution quality vs. computational overhead T2 - Operations Research Proceedings 2018 N2 - In product development, numerous design decisions have to be made. Multi-domain virtual prototyping provides a variety of tools to assess technical feasibility of design options, however often requires substantial computational effort for just a single evaluation. A special challenge is therefore the optimal design of product families, which consist of a group of products derived from a common platform. Finding an optimal platform configuration (stating what is shared and what is individually designed for each product) and an optimal design of all products simultaneously leads to a mixed-integer nonlinear black-box optimization model. We present an optimization approach based on metamodels and a metaheuristic. To increase computational efficiency and solution quality, we compare different types of Gaussian process regression metamodels adapted from the domain of machine learning, and combine them with a genetic algorithm. We illustrate our approach on the example of a product family of electrical drives, and investigate the trade-off between solution quality and computational overhead. KW - Product family optimization KW - Mixed-integer nonlinear black-box optimization KW - Engineering optimization KW - Machine learning Y1 - 2019 SN - 978-3-030-18499-5 (Print) SN - 978-3-030-18500-8 (Online) U6 - https://doi.org/10.1007/978-3-030-18500-8_47 SP - 379 EP - 385 PB - Springer CY - Cham ER - TY - CHAP A1 - Bertsch, Timo A1 - Meinecke, Matthias A1 - Wolf, Martin R. A1 - Schmunk, Karina T1 - Smart-Living-Services nur gegen Daten? Process-Mining als Möglichkeit zur Steigerung der Akzeptanz! T2 - Angewandte Forschung in der Wirtschaftsinformatik 2019 : Tagungsband zur 32. AKWI-Jahrestagung / hrsg. von Martin R. Wolf, Thomas Barton, Frank Herrmann, Vera G. Meister, Christian Müller, Christian Seel N2 - Seit Jahren etablieren sich Technologien in unserem Alltag, die mit Hilfe von smarten Komponenten neue Services und Vernetzungsmöglichkeiten schaffen. Dieses Paper beschreibt die Ergebnisse einer Studie, die die Akzeptanz von IoT-gestützten, smarten Services im privaten Umfeld untersucht. Dabei wird eine zentrale Datenverarbeitung mit automatisierter Erstellung smarter Services der dezentralen Datenverarbeitung mit manueller Serviceerstellung in sieben Kategorien gegenübergestellt. Die Auswertung der Studie legt die Forschungsfrage nahe, ob das Nutzerverhalten im Kontext Smart Living nicht auch mit einem dezentralen Lösungsansatz, und somit unabhängig von großen Unternehmen, analysiert werden kann. Hierfür wird im zweiten Teil des Papers die Anwendbarkeit von Process-Mining im Bereich Smart Living untersucht und prototypisch getestet. Y1 - 2019 SN - 978-3-944330-62-4 SP - 216 EP - 226 PB - mana-Buch CY - Heide ER - TY - CHAP A1 - Hofmann, Till A1 - Limpert, Nicolas A1 - Mataré, Victor A1 - Ferrein, Alexander A1 - Lakemeyer, Gerhard T1 - Winning the RoboCup Logistics League with Fast Navigation, Precise Manipulation, and Robust Goal Reasoning T2 - RoboCup 2019: Robot World Cup XXIII. RoboCup Y1 - 2019 SN - 978-3-030-35699-6 U6 - https://doi.org/10.1007/978-3-030-35699-6_41 N1 - Lecture Notes in Computer Science, vol 11531 SP - 504 EP - 516 PB - Springer CY - Cham ER - TY - CHAP A1 - Finger, Felix A1 - Khalsa, R. A1 - Kreyer, Jörg A1 - Mayntz, Joscha A1 - Braun, Carsten A1 - Dahmann, Peter A1 - Esch, Thomas A1 - Kemper, Hans A1 - Schmitz, O. A1 - Bragard, Michael T1 - An approach to propulsion system modelling for the conceptual design of hybrid-electric general aviation aircraft T2 - Deutscher Luft- und Raumfahrtkongress 2019, 30.9.-2.10.2019, Darmstadt N2 - In this paper, an approach to propulsion system modelling for hybrid-electric general aviation aircraft is presented. Because the focus is on general aviation aircraft, only combinations of electric motors and reciprocating combustion engines are explored. Gas turbine hybrids will not be considered. The level of the component's models is appropriate for the conceptual design stage. They are simple and adaptable, so that a wide range of designs with morphologically different propulsive system architectures can be quickly compared. Modelling strategies for both mass and efficiency of each part of the propulsion system (engine, motor, battery and propeller) will be presented. Y1 - 2019 ER - TY - CHAP A1 - Sadeghfam, Arash A1 - Sadeghi-Ahangar, A. A1 - Elgamal, Abdelrahman A1 - Heuermann, Holger T1 - Design and Development of a Novel Self-Igniting Microwave Plasma Jet for Industrial Applications T2 - IEEE MTT-S International Microwave Symposium Digest Y1 - 2019 SN - 978-172811309-8 SP - 63 EP - 66 ER - TY - CHAP A1 - Becker, Willi A1 - Wolf, Martin R. T1 - Entwicklung eines Einführungskonzepts für IT-Service-Management in KMU T2 - Angewandte Forschung in der Wirtschaftsinformatik 2019 : Tagungsband zur 32. AKWI-Jahrestagung / hrsg. von Martin R. Wolf, Thomas Barton, Frank Herrmann, Vera G. Meister, Christian Müller, Christian Seel N2 - Obwohl es eine Vielzahl von Einführungskonzepten für ITSM gibt, hat sich bisher keines dieser Konzepte auf breiter Linie durchgesetzt. Das gilt in erhöhtem Maße für ITSM-Einführungskonzepte für KMU, wohl nicht zuletzt aufgrund der Tatsache, dass der Mehrwert von ITSM für KMU aufgrund der geringeren Größe der IT-Organisationen nur entsprechend schwieriger generiert werden kann. Mit diesem Beitrag wird ein Einführungskonzept für ITSM in KMU systematisch hergeleitet. Dafür wurden zunächst die Treiber und Barrieren von ITSM untersucht, um daraus ein umfassendes Wirkmodell zu entwickeln. Da mit diesem Wirkungsmodell die Einflussfaktoren auf den Erfolg von ITSM in KMU deutlich werden, konnte auf dieser Basis ein Einführungskonzept abgeleitet werden, welches insbesondere die positiven Effekte unterstützt bzw. verstärkt. Y1 - 2019 SN - 978-3-944330-62-4 SP - 129 EP - 137 PB - mana-Buch CY - Heide ER -