TY - CHAP A1 - Hofmann, Till A1 - Limpert, Nicolas A1 - Mataré, Viktor A1 - Ferrein, Alexander A1 - Lakemeyer, Gerhard T1 - Winning the RoboCup Logistics League with Fast Navigation, Precise Manipulation, and Robust Goal Reasoning T2 - RoboCup 2019: Robot World Cup XXIII. RoboCup Y1 - 2019 SN - 978-3-030-35699-6 U6 - http://dx.doi.org/10.1007/978-3-030-35699-6_41 N1 - Lecture Notes in Computer Science, vol 11531 SP - 504 EP - 516 PB - Springer CY - Cham ER - TY - CHAP A1 - Hoegen, Anne von A1 - Doncker, Rik W. De A1 - Rütters, René T1 - Teaching Digital Control of Operational Amplifier Processes with a LabVIEW Interface and Embedded Hardware T2 - The 23rd International Conference on Electrical Machines and Systems (ICEMS), Hamamatsu, Japan Y1 - 2020 U6 - http://dx.doi.org/10.23919/ICEMS50442.2020.9290928 SP - 1117 EP - 1122 ER - TY - CHAP A1 - Ibanez-Sanchez, Gema A1 - Wolf, Martin T1 - Interactive Process Mining-Induced Change Management Methodology for Healthcare T2 - Interactive Process Mining in Healthcare N2 - The adoption of the Digital Health Transformation is a tremendous paradigm change in health organizations, which is not a trivial process in reality. For that reason, in this chapter, it is proposed a methodology with the objective to generate a changing culture in healthcare organisations. Such a change culture is essential for the successful implementation of any supporting methods like Interactive Process Mining. It needs to incorporate (mostly) new ways of team-based and evidence-based approaches for solving structural problems in a digital healthcare environment. KW - Methodology KW - Change culture KW - Lean thinking KW - Interactive process mining KW - Objective data Y1 - 2020 SN - 978-3-030-53993-1 (Online) SN - 978-3-030-53992-4 (Print) U6 - http://dx.doi.org/10.1007/978-3-030-53993-1_16 SP - 267 EP - 293 PB - Springer CY - Cham ER - TY - JOUR A1 - Hüning, Felix A1 - Backes, Andreas T1 - Direct observation of large Barkhausen jump in thin Vicalloy wires JF - IEEE Magnetics Letters Y1 - 2020 SN - 1949-307X U6 - http://dx.doi.org/10.1109/LMAG.2020.3046411 VL - 11 IS - Art. 2506504 SP - 1 EP - 4 PB - IEEE CY - New York, NY ER - TY - CHAP A1 - Hoegen, Anne von A1 - Doncker, Rik W. De A1 - Bragard, Michael A1 - Hoegen, Svenja von T1 - Problem-Based Learning in Automation Engineering: Performing a Remote Laboratory Session Serving Various Educational Attainments T2 - 2021 IEEE Global Engineering Education Conference (EDUCON) Y1 - 2021 U6 - http://dx.doi.org/10.1109/EDUCON46332.2021.9453925 SP - 1605 EP - 1614 ER - TY - CHAP A1 - Hüning, Felix A1 - Stüttgen, Marcel T1 - Work in Progress: Interdisciplinary projects in times of COVID-19 crisis – challenges, risks and chances T2 - 2021 IEEE Global Engineering Education Conference (EDUCON) Y1 - 2021 U6 - http://dx.doi.org/10.1109/EDUCON46332.2021.9454006 SP - 1175 EP - 1179 ER - TY - JOUR A1 - Altherr, Lena A1 - Ederer, Thorsten A1 - Lorenz, Ulf A1 - Pelz, Peter F. A1 - Pöttgen, Philipp ED - Lübbecke, Marco ED - Koster, Arie ED - Letmathe, Peter ED - Madlener, Reihard ED - Peis, Britta ED - Walther, Grit T1 - Experimental validation of an enhanced system synthesis approach JF - Operations Research Proceedings 2014 N2 - Planning the layout and operation of a technical system is a common task for an engineer. Typically, the workflow is divided into consecutive stages: First, the engineer designs the layout of the system, with the help of his experience or of heuristic methods. Secondly, he finds a control strategy which is often optimized by simulation. This usually results in a good operating of an unquestioned sys- tem topology. In contrast, we apply Operations Research (OR) methods to find a cost-optimal solution for both stages simultaneously via mixed integer program- ming (MILP). Technical Operations Research (TOR) allows one to find a provable global optimal solution within the model formulation. However, the modeling error due to the abstraction of physical reality remains unknown. We address this ubiq- uitous problem of OR methods by comparing our computational results with mea- surements in a test rig. For a practical test case we compute a topology and control strategy via MILP and verify that the objectives are met up to a deviation of 8.7%. Y1 - 2014 SN - 978-3-319-28695-2 U6 - http://dx.doi.org/10.1007/978-3-319-28697-6_1 PB - Springer CY - Basel ER - TY - CHAP A1 - Altherr, Lena A1 - Ederer, Thorsten A1 - Schänzle, Christian A1 - Lorenz, Ulf A1 - Pelz, Peter F. T1 - Algorithmic system design using scaling and affinity laws T2 - Operations Research Proceedings 2015 N2 - Energy-efficient components do not automatically lead to energy-efficient systems. Technical Operations Research (TOR) shifts the focus from the single component to the system as a whole and finds its optimal topology and operating strategy simultaneously. In previous works, we provided a preselected construction kit of suitable components for the algorithm. This approach may give rise to a combinatorial explosion if the preselection cannot be cut down to a reasonable number by human intuition. To reduce the number of discrete decisions, we integrate laws derived from similarity theory into the optimization model. Since the physical characteristics of a production series are similar, it can be described by affinity and scaling laws. Making use of these laws, our construction kit can be modeled more efficiently: Instead of a preselection of components, it now encompasses whole model ranges. This allows us to significantly increase the number of possible set-ups in our model. In this paper, we present how to embed this new formulation into a mixed-integer program and assess the run time via benchmarks. We present our approach on the example of a ventilation system design problem. KW - Optimal Topology KW - Piecewise Linearization KW - Ventilation System KW - Similarity Theory Y1 - 2017 SN - 978-3-319-42901-4 SN - 978-3-319-42902-1 U6 - http://dx.doi.org/10.1007/978-3-319-42902-1 N1 - International Conference of the German, Austrian and Swiss Operations Research Societies (GOR, ÖGOR, SVOR/ASRO), University of Vienna, Austria, September 1-4, 2015 SP - 605 EP - 611 PB - Springer CY - Cham ER - TY - CHAP A1 - Nikolovski, Gjorgji A1 - Reke, Michael A1 - Elsen, Ingo A1 - Schiffer, Stefan T1 - Machine learning based 3D object detection for navigation in unstructured environments T2 - 2021 IEEE Intelligent Vehicles Symposium Workshops (IV Workshops) N2 - In this paper we investigate the use of deep neural networks for 3D object detection in uncommon, unstructured environments such as in an open-pit mine. While neural nets are frequently used for object detection in regular autonomous driving applications, more unusual driving scenarios aside street traffic pose additional challenges. For one, the collection of appropriate data sets to train the networks is an issue. For another, testing the performance of trained networks often requires tailored integration with the particular domain as well. While there exist different solutions for these problems in regular autonomous driving, there are only very few approaches that work for special domains just as well. We address both the challenges above in this work. First, we discuss two possible ways of acquiring data for training and evaluation. That is, we evaluate a semi-automated annotation of recorded LIDAR data and we examine synthetic data generation. Using these datasets we train and test different deep neural network for the task of object detection. Second, we propose a possible integration of a ROS2 detector module for an autonomous driving platform. Finally, we present the performance of three state-of-the-art deep neural networks in the domain of 3D object detection on a synthetic dataset and a smaller one containing a characteristic object from an open-pit mine. KW - 3D object detection KW - LiDAR KW - autonomous driving KW - Deep learning KW - Three-dimensional displays Y1 - 2021 SN - 978-1-6654-7921-9 U6 - http://dx.doi.org/10.1109/IVWorkshops54471.2021.9669218 N1 - 2021 IEEE Intelligent Vehicles Symposium Workshops (IV Workshops), 11-17 July 2021, Nagoya, Japan. SP - 236 EP - 242 PB - IEEE ER - TY - CHAP A1 - Schänzle, Christian A1 - Altherr, Lena A1 - Ederer, Thorsten A1 - Lorenz, Ulf A1 - Pelz, Peter F. T1 - As good as it can be: Ventilation system design by a combined scaling and discrete optimization method T2 - Proceedings of FAN 2015 N2 - The understanding that optimized components do not automatically lead to energy-efficient systems sets the attention from the single component on the entire technical system. At TU Darmstadt, a new field of research named Technical Operations Research (TOR) has its origin. It combines mathematical and technical know-how for the optimal design of technical systems. We illustrate our optimization approach in a case study for the design of a ventilation system with the ambition to minimize the energy consumption for a temporal distribution of diverse load demands. By combining scaling laws with our optimization methods we find the optimal combination of fans and show the advantage of the use of multiple fans. Y1 - 2015 N1 - Proceedings of FAN 2015, Lyon (France), 15 – 17 April 2015 SP - 1 EP - 11 ER - TY - JOUR A1 - Pöttgen, Philipp A1 - Ederer, Thorsten A1 - Altherr, Lena A1 - Lorenz, Ulf A1 - Pelz, Peter F. T1 - Examination and optimization of a heating circuit for energy-efficient buildings JF - Energy Technology N2 - The conference center darmstadtium in Darmstadt is a prominent example of energy efficient buildings. Its heating system consists of different source and consumer circuits connected by a Zortström reservoir. Our goal was to reduce the energy costs of the system as much as possible. Therefore, we analyzed its supply circuits. The first step towards optimization is a complete examination of the system: 1) Compilation of an object list for the system, 2) collection of the characteristic curves of the components, and 3) measurement of the load profiles of the heat and volume-flow demand. Instead of modifying the system manually and testing the solution by simulation, the second step was the creation of a global optimization program. The objective was to minimize the total energy costs for one year. We compare two different topologies and show opportunities for significant savings. KW - energy transfer KW - heating system KW - programming KW - system optimization KW - technical operations research Y1 - 2015 SN - 2194-4296 U6 - http://dx.doi.org/10.1002/ente.201500252 VL - 4 IS - 1 SP - 136 EP - 144 PB - WILEY-VCH Verlag CY - Weinheim ER - TY - CHAP A1 - Altherr, Lena A1 - Ederer, Thorsten A1 - Farnetane, Lucas S. A1 - Pöttgen, Philipp A1 - Vergé, Angela A1 - Pelz, Peter F. T1 - Multicriterial design of a hydrostatic transmission system via mixed-integer programming T2 - Operations Research Proceedings 2015 N2 - In times of planned obsolescence the demand for sustainability keeps growing. Ideally, a technical system is highly reliable, without failures and down times due to fast wear of single components. At the same time, maintenance should preferably be limited to pre-defined time intervals. Dispersion of load between multiple components can increase a system’s reliability and thus its availability inbetween maintenance points. However, this also results in higher investment costs and additional efforts due to higher complexity. Given a specific load profile and resulting wear of components, it is often unclear which system structure is the optimal one. Technical Operations Research (TOR) finds an optimal structure balancing availability and effort. We present our approach by designing a hydrostatic transmission system. Y1 - 2017 SN - 978-3-319-42901-4 SN - 978-3-319-42902-1 U6 - http://dx.doi.org/10.1007/978-3-319-42902-1_41 N1 - International Conference of the German, Austrian and Swiss Operations Research Societies (GOR, ÖGOR, SVOR/ASRO), University of Vienna, Austria, September 1-4, 2015 SP - 301 EP - 307 PB - Springer CY - Cham ER - TY - JOUR A1 - Altherr, Lena A1 - Ederer, Thorsten A1 - Pöttgen, Philipp A1 - Lorenz, Ulf A1 - Pelz, Peter F. ED - Pelz, Peter F. ED - Groche, Peter T1 - Multicriterial optimization of technical systems considering multiple load and availability scenarios JF - Applied Mechanics and Materials N2 - Cheap does not imply cost-effective -- this is rule number one of zeitgeisty system design. The initial investment accounts only for a small portion of the lifecycle costs of a technical system. In fluid systems, about ninety percent of the total costs are caused by other factors like power consumption and maintenance. With modern optimization methods, it is already possible to plan an optimal technical system considering multiple objectives. In this paper, we focus on an often neglected contribution to the lifecycle costs: downtime costs due to spontaneous failures. Consequently, availability becomes an issue. KW - sustainability KW - availability KW - energy efficiency KW - mixed-integer linear programming KW - system synthesis Y1 - 2015 SN - 1660-9336 U6 - http://dx.doi.org/10.4028/www.scientific.net/AMM.807.247 VL - 807 SP - 247 EP - 256 ER - TY - CHAP A1 - Altherr, Lena A1 - Leise, Philipp T1 - Resilience as a concept for mastering uncertainty T2 - Mastering Uncertainty in Mechanical Engineering Y1 - 2021 SN - 978-3-030-78353-2 U6 - http://dx.doi.org/10.1007/978-3-030-78354-9 N1 - Unterkapitel 6.3.1 des Kapitels "Strategies for Mastering Uncertainty" SP - 412 EP - 417 PB - Springer CY - Cham ER - TY - CHAP A1 - Altherr, Lena A1 - Leise, Philipp A1 - Pfetsch, Marc E. A1 - Schmitt, Andreas T1 - Optimal design of resilient technical systems on the example of water supply systems T2 - Mastering Uncertainty in Mechanical Engineering Y1 - 2021 SN - 978-3-030-78356-3 N1 - Unterkapitel des Kapitels "Strategies for Mastering Uncertainty" SP - 429 EP - 433 PB - Springer CY - Cham ER - TY - CHAP A1 - Leise, Philipp A1 - Altherr, Lena T1 - Experimental evaluation of resilience metrics in a fluid system T2 - Mastering Uncertainty in Mechanical Engineering Y1 - 2021 SN - 978-3-030-78356-3 N1 - Unterkapitel des Kapitels "Strategies for Mastering Uncertainty" SP - 442 EP - 447 PB - Springer CY - Cham ER - TY - CHAP A1 - Lorenz, Imke-Sophie A1 - Altherr, Lena A1 - Pelz, Peter F. T1 - Resilience enhancement of critical infrastructure – graph-theoretical resilience analysis of the water distribution system in the German city of Darmstadt T2 - 14th WCEAM Proceedings N2 - Water suppliers are faced with the great challenge of achieving high-quality and, at the same time, low-cost water supply. Since climatic and demographic influences will pose further challenges in the future, the resilience enhancement of water distribution systems (WDS), i.e. the enhancement of their capability to withstand and recover from disturbances, has been in particular focus recently. To assess the resilience of WDS, graph-theoretical metrics have been proposed. In this study, a promising approach is first physically derived analytically and then applied to assess the resilience of the WDS for a district in a major German City. The topology based resilience index computed for every consumer node takes into consideration the resistance of the best supply path as well as alternative supply paths. This resistance of a supply path is derived to be the dimensionless pressure loss in the pipes making up the path. The conducted analysis of a present WDS provides insight into the process of actively influencing the resilience of WDS locally and globally by adding pipes. The study shows that especially pipes added close to the reservoirs and main branching points in the WDS result in a high resilience enhancement of the overall WDS. KW - Resilient infrastructure KW - Resilience assessment KW - Resilience metric graph theory KW - Water distribution system KW - Case study Y1 - 2020 SN - 978-3-030-64228-0 SN - 978-3-030-64227-3 U6 - http://dx.doi.org/10.1007/978-3-030-64228-0_13 N1 - 14th WCEAM Proceedings. World Congress on Engineering Asset Management, 28-31 July 2019, Singapore Part of the Lecture Notes in Mechanical Engineering book series (LNME) SP - 137 EP - 149 PB - Springer CY - Cham ER - TY - CHAP A1 - Schänzle, Christian A1 - Altherr, Lena A1 - Ederer, Thorsten A1 - Pelz, Peter T1 - TOR – Towards the energetically optimal ventilation system KW - Energy KW - Efficiency KW - Ventilation System KW - Discrete Optimisation KW - TGA Y1 - 2015 N1 - EST 2015, Karlsruhe, 19-21 Mai 2015 ER - TY - CHAP A1 - Bensberg, Frank A1 - Buscher, Gandalf A1 - Czarnecki, Christian ED - Nissen, Volker T1 - Digital transformation and IT topics in the consulting industry: a labor market perspective T2 - Advances in consulting research : recent findings and practical cases N2 - Information technologies, such as big data analytics, cloud computing, cyber physical systems, robotic process automation, and the internet of things, provide a sustainable impetus for the structural development of business sectors as well as the digitalization of markets, enterprises, and processes. Within the consulting industry, the proliferation of these technologies opened up the new segment of digital transformation, which focuses on setting up, controlling, and implementing projects for enterprises from a broad range of sectors. These recent developments raise the question, which requirements evolve for IT consultants as important success factors of those digital transformation projects. Therefore, this empirical contribution provides indications regarding the qualifications and competences necessary for IT consultants in the era of digital transformation from a labor market perspective. On the one hand, this knowledge base is interesting for the academic education of consultants, since it supports a market-oriented design of adequate training measures. On the other hand, insights into the competence requirements for consultants are considered relevant for skill and talent management processes in consulting practice. Assuming that consulting companies pursue a strategic human resource management approach, labor market information may also be useful to discover strategic behavioral patterns. Y1 - 2019 SN - 978-3-319-95998-6 SN - 978-3-030-07125-7 SN - 978-3-319-95999-3 U6 - http://dx.doi.org/10.1007/978-3-319-95999-3_16 SP - 341 EP - 357 PB - Springer CY - Cham ER - TY - CHAP A1 - Schmitz, Manfred A1 - Dietze, Christian A1 - Czarnecki, Christian ED - Urbach, Nils ED - Röglinger, Maximilian T1 - Enabling digital transformation through robotic process automation at Deutsche Telekom T2 - Enabling digital transformation through robotic process automation at Deutsche Telekom N2 - Due to the high number of customer contacts, fault clearances, installations, and product provisioning per year, the automation level of operational processes has a significant impact on financial results, quality, and customer experience. Therefore, the telecommunications operator Deutsche Telekom (DT) has defined a digital strategy with the objectives of zero complexity and zero complaint, one touch, agility in service, and disruptive thinking. In this context, Robotic Process Automation (RPA) was identified as an enabling technology to formulate and realize DT’s digital strategy through automation of rule-based, routine, and predictable tasks in combination with structured and stable data. Y1 - 2019 SN - 978-3-319-95272-7 U6 - http://dx.doi.org/10.1007/978-3-319-95273-4_2 SP - 15 EP - 33 PB - Springer CY - Cham ER - TY - JOUR A1 - Czarnecki, Christian A1 - Spiliopoulou, Myra T1 - A holistic framework for the implementation of a next generation network JF - International Journal of Business Information Systems N2 - As the potential of a next generation network (NGN) is recognised, telecommunication companies consider switching to it. Although the implementation of an NGN seems to be merely a modification of the network infrastructure, it may trigger or require changes in the whole company, because it builds upon the separation between service and transport, a flexible bundling of services to products and the streamlining of the IT infrastructure. We propose a holistic framework, structured into the layers ‘strategy’, ‘processes’ and ‘information systems’ and incorporate into each layer all concepts necessary for the implementation of an NGN, as well as the alignment of these concepts. As a first proof-of-concept for our framework we have performed a case study on the introduction of NGN in a large telecommunication company; we show that our framework captures all topics that are affected by an NGN implementation. KW - next generation network KW - telecommunication KW - NGN KW - IP-based networks KW - product bundling Y1 - 2012 U6 - http://dx.doi.org/10.1504/IJBIS.2012.046291 SN - 1746-0972 VL - 9 IS - 4 SP - 385 EP - 401 PB - Inderscience Enterprises CY - Olney, Bucks ER - TY - CHAP A1 - Czarnecki, Christian A1 - Hong, Chin-Gi A1 - Schmitz, Manfred A1 - Dietze, Christian ED - Urbach, Nils ED - Röglinger, Maximilian ED - Kautz, Karlheinz ED - Alias, Rose Alinda ED - Saunders, Carol ED - Wiener, Martin T1 - Enabling digital transformation through cognitive robotic process automation at Deutsche Telekom Services Europe T2 - Digitalization Cases Vol. 2 : Mastering digital transformation for global business N2 - Subject of this case is Deutsche Telekom Services Europe (DTSE), a service center for administrative processes. Due to the high volume of repetitive tasks (e.g., 100k manual uploads of offer documents into SAP per year), automation was identified as an important strategic target with a high management attention and commitment. DTSE has to work with various backend application systems without any possibility to change those systems. Furthermore, the complexity of administrative processes differed. When it comes to the transfer of unstructured data (e.g., offer documents) to structured data (e.g., MS Excel files), further cognitive technologies were needed. Y1 - 2021 SN - 978-3-030-80002-4 (Print) SN - 978-3-030-80003-1 (Online) U6 - http://dx.doi.org/10.1007/978-3-030-80003-1 SP - 123 EP - 138 PB - Springer CY - Cham ER - TY - CHAP A1 - Czarnecki, Christian A1 - Fettke, Peter ED - Czarnecki, Christian ED - Fettke, Peter T1 - Robotic process automation : Positioning, structuring, and framing the work T2 - Robotic process automation : Management, technology, applications N2 - Robotic process automation (RPA) has attracted increasing attention in research and practice. This chapter positions, structures, and frames the topic as an introduction to this book. RPA is understood as a broad concept that comprises a variety of concrete solutions. From a management perspective RPA offers an innovative approach for realizing automation potentials, whereas from a technical perspective the implementation based on software products and the impact of artificial intelligence (AI) and machine learning (ML) are relevant. RPA is industry-independent and can be used, for example, in finance, telecommunications, and the public sector. With respect to RPA this chapter discusses definitions, related approaches, a structuring framework, a research framework, and an inside as well as outside architectural view. Furthermore, it provides an overview of the book combined with short summaries of each chapter. KW - Robotic process automation KW - management KW - technology KW - applications KW - research framework Y1 - 2021 SN - 978-3-11-067668-6 (Print) SN - 978-3-11-067669-3 (PDF) SN - 978-3-11-067677-8 (ePub) U6 - http://dx.doi.org/10.1515/9783110676693-202 SP - 3 EP - 24 PB - De Gruyter CY - Oldenbourg ER - TY - CHAP A1 - Bensberg, Frank A1 - Auth, Gunnar A1 - Czarnecki, Christian ED - Czarnecki, Christian ED - Fettke, Peter T1 - Finding the perfect RPA match : a criteria-based selection method for RPA solutions T2 - Robotic process automation : Management, technology, applications N2 - The benefits of robotic process automation (RPA) are highly related to the usage of commercial off-the-shelf (COTS) software products that can be easily implemented and customized by business units. But, how to find the best fitting RPA product for a specific situation that creates the expected benefits? This question is related to the general area of software evaluation and selection. In the face of more than 75 RPA products currently on the market, guidance considering those specifics is required. Therefore, this chapter proposes a criteria-based selection method specifically for RPA. The method includes a quantitative evaluation of costs and benefits as well as a qualitative utility analysis based on functional criteria. By using the visualization of financial implications (VOFI) method, an application-oriented structure is provided that opposes the total cost of ownership to the time savings times salary (TSTS). For the utility analysis a detailed list of functional criteria for RPA is offered. The whole method is based on a multi-vocal review of scientific and non-scholarly literature including publications by business practitioners, consultants, and vendors. The application of the method is illustrated by a concrete RPA example. The illustrated structures, templates, and criteria can be directly utilized by practitioners in their real-life RPA implementations. In addition, a normative decision process for selecting RPA alternatives is proposed before the chapter closes with a discussion and outlook. KW - robotic process automation KW - business process automation KW - commercial offthe- shelf solutions KW - software evaluation KW - software selection Y1 - 2021 SN - 978-3-11-067677-8 SN - 978-3-11-067669-3 SN - 9783110676686 U6 - http://dx.doi.org/10.1515/9783110676693-201 SP - 47 EP - 75 PB - De Gruyter CY - Oldenbourg ER - TY - CHAP A1 - Croon, Philipp A1 - Czarnecki, Christian ED - Czarnecki, Christian ED - Fettke, Peter T1 - Liability for loss or damages caused by RPA T2 - Robotic process automation : Management, technology, applications N2 - Intelligent autonomous software robots replacing human activities and performing administrative processes are reality in today’s corporate world. This includes, for example, decisions about invoice payments, identification of customers for a marketing campaign, and answering customer complaints. What happens if such a software robot causes a damage? Due to the complete absence of human activities, the question is not trivial. It could even happen that no one is liable for a damage towards a third party, which could create an uncalculatable legal risk for business partners. Furthermore, the implementation and operation of those software robots involves various stakeholders, which result in the unsolvable endeavor of identifying the originator of a damage. Overall it is advisable to all involved parties to carefully consider the legal situation. This chapter discusses the liability of software robots from an interdisciplinary perspective. Based on different technical scenarios the legal aspects of liability are discussed. KW - robotic process automation KW - artificial intelligence KW - liability KW - culpability Y1 - 2021 SN - 9783110676778 SN - 9783110676693 SN - 9783110676686 U6 - http://dx.doi.org/10.1515/9783110676693-202 SP - 135 EP - 151 PB - De Gruyter CY - Oldenbourg ER - TY - CHAP A1 - Schneider, Dominik A1 - Wisselink, Frank A1 - Nölle, Nikolai A1 - Czarnecki, Christian ED - Bruhn, Manfred ED - Hadwich, Karsten T1 - Influence of artificial intelligence on commercial interactions in the consumer market T2 - Automatisierung und Personalisierung von Dienstleistungen : Methoden – Potenziale – Einsatzfelder N2 - Recently, novel AI-based services have emerged in the consumer market. AI-based services can affect the way consumers take commercial decisions. Research on the influence of AI on commercial interactions is in its infancy. In this chapter, a framework creating a first overview of the influence of AI on commercial interactions is introduced. This framework summarizes the findings of comparing numerous customer journeys of novel AI-based services with corresponding non-AI equivalents. Y1 - 2020 SN - 978-3-658-30167-5 (Print) SN - 978-3-658-30168-2 (Online) U6 - http://dx.doi.org/10.1007/978-3-658-30168-2_7 SP - 183 EP - 205 PB - Springer Gabler CY - Wiesbaden ER - TY - CHAP A1 - Czarnecki, Christian A1 - Dietze, Christian ED - Maedche, Alexander ED - vom Brocke, Jan ED - Hevner, Alan T1 - Domain-Specific reference modeling in the telecommunications industry T2 - DESRIST 2017: Designing the Digital Transformation N2 - The telecommunications industry is currently going through a major transformation. In this context, the enhanced Telecom Operations Map (eTOM) is a domain-specific process reference model that is offered by the industry organization TM Forum. In practice, eTOM is well accepted and confirmed as de facto standard. It provides process definitions and process flows on different levels of detail. This article discusses the reference modeling of eTOM, i.e., the design, the resulting artifact, and its evaluation based on three project cases. The application of eTOM in three projects illustrates the design approach and concrete models on strategic and operational levels. The article follows the Design Science Research (DSR) paradigm. It contributes with concrete design artifacts to the transformational needs of the telecommunications industry and offers lessons-learned from a general DSR perspective. KW - enhanced Telecom Operations Map (eTOM) KW - Process reference model KW - Process design KW - Map (eTOM) Process reference model Process design Telecommunications industry Y1 - 2017 SN - 978-3-319-59144-5 SN - 978-3-319-59143-8 U6 - http://dx.doi.org/10.1007/978-3-319-59144-5_19 N1 - Designing the Digital Transformation 12th International Conference, DESRIST 2017, Karlsruhe, Germany, May 30 - June 1, 2017. SP - 313 EP - 329 PB - Springer CY - Cham ER - TY - CHAP A1 - Nursinski-Stolberg, André A1 - Gangatharan, Kiritharan A1 - Czarnecki, Christian ED - Mayr, Heinrich C. ED - Pinzger, Martin T1 - Development of a subject-oriented reference process model for the telecommunications industry T2 - GI Edition Proceedings Band 259 INFORMATIK 2016 N2 - Generally the usage of reference models can be structured top-down or bottom-up. The practical need of agile change and flexible organizational implementation requires a consistent mapping to an operational level. In this context, well-established reference process models are typically structured top-down. The subject-oriented Business Process Management (sBPM) offers a modeling concept that is structured bottom-up and concentrates on the process actors on an operational level. This paper applies sBPM to the enhanced Telecom Operations Map (eTOM), a well-accepted reference process model in the telecommunications industry. The resulting design artifact is a concrete example for a combination of a bottom-up and top-down developed reference model. The results are evaluated and confirmed in practical context through the involvement of the industry body TMForum. KW - Subject-oriented Business Process Management KW - Reference Process Model KW - eTOM KW - Telecommunications Industry. Y1 - 2016 SN - 9783885796534 SN - 1617-5468 N1 - 26.-30. September 2016, Klagenfurt. SP - 699 EP - 712 PB - Gesellschaft für Informatik e.V. CY - Bonn ER - TY - CHAP A1 - Czarnecki, Christian A1 - Winkelmann, Axel A1 - Spiliopoulou, Myra ED - Pokorny, Jaroslav ED - Repa, Vaclav ED - Richta, Karel ED - Wojtkowski, Wita ED - Linger, Henry ED - Barry, Chris ED - Lang, Michael T1 - Making business systems in the telecommunication industry more customer-oriented T2 - Information Systems Development : Business Systems and Services: Modeling and Development N2 - Market changes have forced telecommunication companies to transform their business. Increased competition, short innovation cycles, changed usage patterns, increased customer expectations and cost reduction are the main drivers. Our objective is to analyze to what extend transformation projects have improved the orientation towards the end-customers. Therefore, we selected 38 real-life case studies that are dealing with customer orientation. Our analysis is based on a telecommunication-specific framework that aligns strategy, business processes and information systems. The result of our analysis shows the following: transformation projects that aim to improve the customer orientation are combined with clear goals on costs and revenue of the enterprise. These projects are usually directly linked to the customer touch points, but also to the development and provisioning of products. Furthermore, the analysis shows that customer orientation is not the sole trigger for transformation. There is no one-fits-all solution; rather, improved customer orientation needs aligned changes of business processes as well as information systems related to different parts of the company. KW - Business Process KW - Customer Orientation KW - Enterprise Architecture KW - Transformation Project KW - Telecommunication Industry Y1 - 2011 SN - 978-1-4419-9645-9 (Print) SN - 978-1-4419-9790-6 (Online) U6 - http://dx.doi.org/10.1007/978-1-4419-9790-6_14 N1 - 19th International Conference on Information Systems Development held in Prague, Czech Republic, August 25 - 27, 2010. SP - 169 EP - 180 PB - Springer CY - New York ER - TY - CHAP A1 - Amir, Malik A1 - Bauckhage, Christian A1 - Chircu, Alina A1 - Czarnecki, Christian A1 - Knopf, Christian A1 - Piatkowski, Nico A1 - Sultanow, Eldar T1 - What can we expect from quantum (digital) twins? N2 - Digital twins enable the modeling and simulation of real-world entities (objects, processes or systems), resulting in improvements in the associated value chains. The emerging field of quantum computing holds tremendous promise for evolving this virtualization towards Quantum (Digital) Twins (QDT) and ultimately Quantum Twins (QT). The quantum (digital) twin concept is not a contradiction in terms - but instead describes a hybrid approach that can be implemented using the technologies available today by combining classical computing and digital twin concepts with quantum processing. This paper presents the status quo of research and practice on quantum (digital) twins. It also discuses their potential to create competitive advantage through real-time simulation of highly complex, interconnected entities that helps companies better address changes in their environment and differentiate their products and services. KW - Artificial Intelligence KW - Digital Twin Evolution KW - Machine Learning KW - Quantum Computing KW - Quantum Machine Learning Y1 - 2022 N1 - 17. Internationale Tagung Wirtschaftsinformatik, 21. – 23. Februar 2022, Nürnberg (online) SP - 1 EP - 14 PB - AIS Electronic Library (AISeL) ER - TY - CHAP A1 - Ritschel, Konstantin A1 - Stenzel, Adina A1 - Czarnecki, Christian A1 - Hong, Chin-Gi ED - Gesellschaft für Informatik e.V. (GI), T1 - Realizing robotic process automation potentials: an architectural perspective on a real-life implementation case T2 - GI Edition Proceedings Band 314 "INFORMATIK 2021" Computer Science & Sustainability N2 - The initial idea of Robotic Process Automation (RPA) is the automation of business processes through a simple emulation of user input and output by software robots. Hence, it can be assumed that no changes of the used software systems and existing Enterprise Architecture (EA) is required. In this short, practical paper we discuss this assumption based on a real-life implementation project. We show that a successful RPA implementation might require architectural work during analysis, implementation, and migration. As practical paper we focus on exemplary lessons-learned and new questions related to RPA and EA. KW - Robotic Process Automation KW - Enterprise Architecture KW - Implementation Case Y1 - 2021 SN - 9783885797081 SN - 1617-5468 N1 - INFORMATIK 2021 – 51. Jahrestagung der Gesellschaft für Informatik, 27. September – 01. Oktober 2021 / Virtuell, Berlin. https://informatik2021.gi.de/ SP - 1303 EP - 1311 PB - Köllen CY - Bonn ER - TY - CHAP A1 - Auth, Gunnar A1 - Czarnecki, Christian A1 - Bensberg, Frank ED - Draude, Claude ED - Lange, Martin ED - Sick, Bernhard ED - Gesellschaft für Informatik e.V. (GI), T1 - Impact of robotic process automation on enterprise architectures T2 - GI Edition Proceedings Band 295 INFORMATIK 2019, Workshop-Beiträge N2 - The initial idea of Robotic Process Automation (RPA) is the automation of business processes through the presentation layer of existing application systems. For this simple emulation of user input and output by software robots, no changes of the systems and architecture is required. However, considering strategic aspects of aligning business and technology on an enterprise level as well as the growing capabilities of RPA driven by artificial intelligence, interrelations between RPA and Enterprise Architecture (EA) become visible and pose new questions. In this paper we discuss the relationship between RPA and EA in terms of perspectives and implications. As workin- progress we focus on identifying new questions and research opportunities related to RPA and EA. KW - Robotic Process Automation KW - Enterprise Architecture KW - Software Robots Y1 - 2019 SN - 9783885796893 U6 - http://dx.doi.org/10.18420/inf2019_ws05 SN - 1617-5468 N1 - 50 Jahre Gesellschaft für Informatik – Informatik für Gesellschaft. 16. September, Kassel SP - 59 EP - 65 PB - Köllen CY - Bonn ER - TY - CHAP A1 - Brockmann, Carsten A1 - Sultanow, Eldar A1 - Czarnecki, Christian ED - Draude, Claude ED - Lange, Martin ED - Sick, Bernhard T1 - Is enterprise architecture still relevant in the digital age? T2 - GI Edition Proceedings Band 295 INFORMATIK 2019, Workshop-Beiträge KW - Preface KW - Enterprise Architecture KW - Digital Age Y1 - 2019 SN - 9783885796893 U6 - http://dx.doi.org/10.18420/inf2019_ws01 SN - 1617-5468 N1 - 50 Jahre Gesellschaft für Informatik – Informatik für Gesellschaft. 16. September, Kassel SP - 21 EP - 21 PB - Köllen CY - Bonn ER - TY - CHAP A1 - Bensberg, Frank A1 - Auth, Gunnar A1 - Czarnecki, Christian A1 - Wörndle, Christopher ED - Kemal İlter, H. T1 - Transforming literature-intensive research processes through text analytics – design, implementation and lessons learned N2 - The continuing growth of scientific publications raises the question how research processes can be digitalized and thus realized more productively. Especially in information technology fields, research practice is characterized by a rapidly growing volume of publications. For the search process various information systems exist. However, the analysis of the published content is still a highly manual task. Therefore, we propose a text analytics system that allows a fully digitalized analysis of literature sources. We have realized a prototype by using EBSCO Discovery Service in combination with IBM Watson Explorer and demonstrated the results in real-life research projects. Potential addressees are research institutions, consulting firms, and decision-makers in politics and business practice. KW - Text analytics KW - Text mining KW - Literature review KW - Research process Y1 - 2018 U6 - http://dx.doi.org/10.6084/m9.figshare.7582073.v1 N1 - 5th International Management Information Systems Conference. October 24-26 2018, Ankara ER - TY - CHAP A1 - Brockmann, Carsten A1 - Sultanow, Eldar A1 - Czarnecki, Christian ED - Czarnecki, Christian ED - Brockmann, Carsten ED - Sultanow, Eldar ED - Koschmider, Agnes ED - Selzer, Annika ED - Gesellschaft für Informatik e. V., T1 - Enterprise architectures between agility and traditional methodologies T2 - GI Edition Proceedings Band 285 Workshops der INFORMATIK 2018 N2 - For this year’s workshop on Enterpirse Architecture in Research and Practice we have received eight submissions from which four have passed the rigorous peer-review. The acceptance quote of 50% assures that only advancements in the field are included in our workshop. KW - Agility KW - agile KW - Enterprise Architecture Y1 - 2018 SN - 9783885796794 SN - 1617-5468 N1 - 26.-27. September 2018 Berlin PB - Köllen CY - Bonn ER - TY - CHAP A1 - Czarnecki, Christian A1 - Heuser, Marcus A1 - Spiliopoulou, Myra ED - Irani, Zahir T1 - How does the implementation of a next generation network influence a telecommunication company? T2 - European and Mediterranean Conference on Information Systems N2 - As the potential of a Next Generation Network (NGN) is recognized, telecommunication companies consider switching to it. Although the implementation of an NGN seems to be merely a modification of the network infrastructure, it may trigger or require changes in the whole company and even influence the company strategy. To capture the effects of NGN we propose a framework based on concepts of business engineering and technical recommendations for the introduction of NGN technology. The specific design of solutions for the layers "Strategy", "Processes" and "Information Systems" as well as their interdependencies are an essential characteristic of the developed framework. We have per-formed a case study on NGN implementation and observed that all layers captured by our framework are influenced by the introduction of an NGN. KW - Next Generation Network KW - Business Engineering KW - Telecommunication Y1 - 2009 SN - 9781902316697 N1 - European and Mediterranean Conference on Information Systems 2009 (EMCIS2009), July 13-14, 2009, Crowne Plaza Hotel, Izmir SP - 1 EP - 11 PB - Brunel University CY - London ER - TY - BOOK A1 - Czarnecki, Christian A1 - Dietze, Christian T1 - Reference architecture for the telecommunications industry: Transformation of strategy, organization, processes, data, and applications N2 - This book reflects the tremendous changes in the telecommunications industry in the course of the past few decades – shorter innovation cycles, stiffer competition and new communication products. It analyzes the transformation of processes, applications and network technologies that are now expected to take place under enormous time pressure. The International Telecommunication Union (ITU) and the TM Forum have provided reference solutions that are broadly recognized and used throughout the value chain of the telecommunications industry, and which can be considered the de facto standard. The book describes how these reference solutions can be used in a practical context: it presents the latest insights into their development, highlights lessons learned from numerous international projects and combines them with well-founded research results in enterprise architecture management and reference modeling. The complete architectural transformation is explained, from the planning and set-up stage to the implementation. Featuring a wealth of examples and illustrations, the book offers a valuable resource for telecommunication professionals, enterprise architects and project managers alike. KW - Enterprise architecture KW - Enterprise transformation KW - Reference modelling KW - TM Forum KW - Telecommunication Y1 - 2017 SN - 978-3-319-46755-9 (Print) SN - 978-3-319-83578-5 (Print) SN - 978-3-319-46757-3 (PDF) U6 - http://dx.doi.org/10.1007/978-3-319-46757-3 PB - Springer CY - Cham ER - TY - JOUR A1 - Czarnecki, Christian A1 - Winkelmann, Axel A1 - Spiliopoulou, Myra T1 - Services in electronic telecommunication markets: a framework for planning the virtualization of processes JF - Electronic Markets N2 - The potential of electronic markets in enabling innovative product bundles through flexible and sustainable partnerships is not yet fully exploited in the telecommunication industry. One reason is that bundling requires seamless de-assembling and re-assembling of business processes, whilst processes in telecommunication companies are often product-dependent and hard to virtualize. We propose a framework for the planning of the virtualization of processes, intended to assist the decision maker in prioritizing the processes to be virtualized: (a) we transfer the virtualization pre-requisites stated by the Process Virtualization Theory in the context of customer-oriented processes in the telecommunication industry and assess their importance in this context, (b) we derive IT-oriented requirements for the removal of virtualization barriers and highlight their demand on changes at different levels of the organization. We present a first evaluation of our approach in a case study and report on lessons learned and further steps to be performed. KW - Telecommunication KW - Services KW - Process virtualization KW - Product bundling KW - Transformation Y1 - 2010 U6 - http://dx.doi.org/10.1007/s12525-010-0045-8 SN - 1422-8890 VL - 20 IS - 3-4 SP - 197 EP - 207 PB - Springer CY - Berlin ER - TY - CHAP A1 - Kirsch, Maximilian A1 - Mataré, Victor A1 - Ferrein, Alexander A1 - Schiffer, Stefan T1 - Integrating golog++ and ROS for Practical and Portable High-level Control T2 - 12th International Conference on Agents and Artificial Intelligence Y1 - 2020 U6 - http://dx.doi.org/10.5220/0008984406920699 ER - TY - JOUR A1 - Hofmann, Till A1 - Limpert, Nicolas A1 - Mataré, Victor A1 - Schönitz, Sebastian A1 - Niemueller, Tim A1 - Ferrein, Alexander A1 - Lakemeyer, Gerhard T1 - The Carologistics RoboCup Logistics Team 2018 N2 - The Carologistics team participates in the RoboCup Logistics League for the seventh year. The RCLL requires precise vision, manipulation and path planning, as well as complex high-level decision making and multi-robot coordination. We outline our approach with an emphasis on recent modifications to those components. The team members in 2018 are David Bosen, Christoph Gollok, Mostafa Gomaa, Daniel Habering, Till Hofmann, Nicolas Limpert, Sebastian Schönitz, Morian Sonnet, Carsten Stoffels, and Tarik Viehmann. This paper is based on the last year’s team description. Y1 - 2018 ER - TY - CHAP A1 - Sadeghfam, Arash A1 - Sadeghi-Ahangar, A. A1 - Elgamal, Abdelrahman A1 - Heuermann, Holger T1 - Design and Development of a Novel Self-Igniting Microwave Plasma Jet for Industrial Applications T2 - IEEE MTT-S International Microwave Symposium Digest Y1 - 2019 SN - 978-172811309-8 SP - 63 EP - 66 ER - TY - JOUR A1 - Köhler, Klemens A1 - Röpke, René A1 - Wolf, Martin T1 - Through a mirror darkly – On the obscurity of teaching goals in game-based learning in IT security JF - ISAGA 2019: Simulation Gaming Through Times and Disciplines N2 - Teachers and instructors use very specific language communicating teaching goals. The most widely used frameworks of common reference are the Bloom’s Taxonomy and the Revised Bloom’s Taxonomy. The latter provides distinction of 209 different teaching goals which are connected to methods. In Competence Developing Games (CDGs - serious games to convey knowledge) and in IT security education, a two- or three level typology exists, reducing possible learning outcomes to awareness, training, and education. This study explores whether this much simpler framework succeeds in achieving the same range of learning outcomes. Method wise a keyword analysis was conducted. The results were threefold: 1. The words used to describe teaching goals in CDGs on IT security education do not reflect the whole range of learning outcomes. 2. The word choice is nevertheless different from common language, indicating an intentional use of language. 3. IT security CDGs use different sets of terms to describe learning outcomes, depending on whether they are awareness, training, or education games. The interpretation of the findings is that the reduction to just three types of CDGs reduces the capacity to communicate and think about learning outcomes and consequently reduces the outcomes that are intentionally achieved. KW - IT security education KW - Competence Developing Games KW - Game-based learning KW - Keyword analysis KW - Bloom’s Taxonomy Y1 - 2021 U6 - http://dx.doi.org/10.1007/978-3-030-72132-9_6 N1 - ISAGA 2019 - International Simulation and Gaming Association Conference. 26-30 August 2019. Warsaw, Poland. Part of the Lecture Notes in Computer Science book series (LNCS, volume 11988) SP - 61 EP - 73 PB - Springer CY - Cham ER - TY - CHAP A1 - Dinghofer, Kai A1 - Hartung, Frank T1 - Analysis of Criteria for the Selection of Machine Learning Frameworks T2 - 2020 International Conference on Computing, Networking and Communications (ICNC) Y1 - 2020 U6 - http://dx.doi.org/10.1109/ICNC47757.2020.9049650 SP - 373 EP - 377 ER - TY - CHAP A1 - Reke, Michael A1 - Peter, Daniel A1 - Schulte-Tigges, Joschua A1 - Schiffer, Stefan A1 - Ferrein, Alexander A1 - Walter, Thomas A1 - Matheis, Dominik T1 - A Self-Driving Car Architecture in ROS2 T2 - 2020 International SAUPEC/RobMech/PRASA Conference, Cape Town, South Africa Y1 - 2020 SN - 978-1-7281-4162-6 U6 - http://dx.doi.org/10.1109/SAUPEC/RobMech/PRASA48453.2020.9041020 SP - 1 EP - 6 ER - TY - JOUR A1 - Köhler, Klemens T1 - A conflict theory perspective of IT attacks – consequences for IT security education N2 - Cyberspace is "the environment formed by physical and non-physical components to store, modify, and exchange data using computer networks" (NATO CCDCOE). Beyond that, it is an environment where people interact. IT attacks are hostile, non-cooperative interactions that can be described with conflict theory. Applying conflict theory to IT security leads to different objectives for end-user education, requiring different formats like agency-based competence developing games. Y1 - 2020 IS - Preprint ER - TY - CHAP A1 - Finger, Felix A1 - Khalsa, R. A1 - Kreyer, Jörg A1 - Mayntz, Joscha A1 - Braun, Carsten A1 - Dahmann, Peter A1 - Esch, Thomas A1 - Kemper, Hans A1 - Schmitz, O. A1 - Bragard, Michael T1 - An approach to propulsion system modelling for the conceptual design of hybrid-electric general aviation aircraft T2 - Deutscher Luft- und Raumfahrtkongress 2019, 30.9.-2.10.2019, Darmstadt N2 - In this paper, an approach to propulsion system modelling for hybrid-electric general aviation aircraft is presented. Because the focus is on general aviation aircraft, only combinations of electric motors and reciprocating combustion engines are explored. Gas turbine hybrids will not be considered. The level of the component's models is appropriate for the conceptual design stage. They are simple and adaptable, so that a wide range of designs with morphologically different propulsive system architectures can be quickly compared. Modelling strategies for both mass and efficiency of each part of the propulsion system (engine, motor, battery and propeller) will be presented. Y1 - 2019 ER - TY - CHAP A1 - Elgamal, Abdelrahman A1 - Heuermann, Holger T1 - Design and Development of a Hot S-Parameter Measurement System for Plasma and Magnetron Applications T2 - 2020 German Microwave Conference (GeMiC), Cottbus, Germany, 2020 Y1 - 2020 SN - 978-3-9820397-1-8 SP - 124 EP - 127 ER - TY - JOUR A1 - Limpert, Nicolas A1 - Wiesen, Patrick A1 - Ferrein, Alexander A1 - Kallweit, Stephan A1 - Schiffer, Stefan T1 - The ROSIN Project and its Outreach to South Africa JF - R&D Journal Y1 - 2019 VL - 35 SP - 1 EP - 6 ER - TY - CHAP A1 - Ferrein, Alexander A1 - Meeßen, Marcus A1 - Limpert, Nicolas A1 - Schiffer, Stefan ED - Lepuschitz, Wilfried T1 - Compiling ROS Schooling Curricula via Contentual Taxonomies T2 - Robotics in Education Y1 - 2021 SN - 978-3-030-67411-3 U6 - http://dx.doi.org/10.1007/978-3-030-67411-3_5 N1 - RiE: International Conference on Robotics in Education (RiE); Advances in Intelligent Systems and Computing book series (AISC, volume 1316) SP - 49 EP - 60 PB - Springer CY - Cham ER - TY - JOUR A1 - Harzheim, Thomas A1 - Mühmel, Marc A1 - Heuermann, Holger T1 - A SFCW harmonic radar system for maritime search and rescue using passive and active tags JF - International Journal of Microwave and Wireless Technologies N2 - This paper introduces a new maritime search and rescue system based on S-band illumination harmonic radar (HR). Passive and active tags have been developed and tested while attached to life jackets and a small boat. In this demonstration test carried out on the Baltic Sea, the system was able to detect and range the active tags up to a distance of 5800 m using an illumination signal transmit-power of 100 W. Special attention is given to the development, performance, and conceptual differences between passive and active tags used in the system. Guidelines for achieving a high HR dynamic range, including a system components description, are given and a comparison with other HR systems is performed. System integration with a commercial maritime X-band navigation radar is shown to demonstrate a solution for rapid search and rescue response and quick localization. KW - Radar KW - microwave measurements KW - harmonic radar KW - harmonic radar tags KW - nonlinear VNA measurements Y1 - 2021 U6 - http://dx.doi.org/10.1017/S1759078721000520 VL - 13 IS - Special Issue 7 SP - 691 EP - 707 PB - Cambridge University Press CY - Cambridge ER -