Maps and location: Acceptance of modern interaction techniques for audio guides

  • Traditional audio guides in museums and similar spaces typically require the visitor to locate a track number at each exhibit and enter it on a keypad. These guides, however, provide no information on the amount of content available. Current mobile devices provide rich output capabilities, and indoor location tracking technology can simplify the selection of content in modern audio guides. In this paper, we compare the keypad-based interface to a map-based interface with and without automatic localization. Through a field study in a local museum with 84 participants, we found that the usability of all versions is rated high, with the keypad interface coming out ahead. Nevertheless, visitors favored the overview of the map and thumbnails to find the right exhibit, while numbers were considered helpful indicators in the real world. Those who used the self-localizing guide preferred it over manually adjusting the map.

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Metadaten
Author:Philipp Wacker, Kerstin Kreutz, Florian HellerORCiD, Jan Borchers
DOI:https://doi.org/10.1145/2858036.2858189
ISBN:978-1-4503-3362-7
Parent Title (English):CHI ’16 EA: Proceedings of the 2016 CHI Conference Extended Abstracts on Human Factors in Computing Systems
Publisher:ACM
Place of publication:New York, NY
Document Type:Conference Proceeding
Language:English
Year of Completion:2016
Tag:audio guide; location tracking; museum; paper
First Page:1067
Last Page:1071
Note:
CHI'16: CHI Conference on Human Factors in Computing Systems, San Jose, California, USA, May 7 - 12, 2016
Link:https://doi.org/10.1145/2858036.2858189
Zugriffsart:campus
Institutes:FH Aachen / Fachbereich Elektrotechnik und Informationstechnik
collections:Verlag / ACM