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Interactive Process Mining-Induced Change Management Methodology for Healthcare

  • The adoption of the Digital Health Transformation is a tremendous paradigm change in health organizations, which is not a trivial process in reality. For that reason, in this chapter, it is proposed a methodology with the objective to generate a changing culture in healthcare organisations. Such a change culture is essential for the successful implementation of any supporting methods like Interactive Process Mining. It needs to incorporate (mostly) new ways of team-based and evidence-based approaches for solving structural problems in a digital healthcare environment.

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Metadaten
Author:Gema Ibanez-Sanchez, Martin WolfORCiD
DOI:https://doi.org/10.1007/978-3-030-53993-1_16
ISBN:978-3-030-53993-1 (Online)
ISBN:978-3-030-53992-4 (Print)
Parent Title (English):Interactive Process Mining in Healthcare
Publisher:Springer
Place of publication:Cham
Document Type:Part of a Book
Language:English
Year of Completion:2020
Date of the Publication (Server):2020/11/03
Tag:Change culture; Interactive process mining; Lean thinking; Methodology; Objective data
First Page:267
Last Page:293
Link:Online lesen
Zugriffsart:campus
Institutes:FH Aachen / Fachbereich Elektrotechnik und Informationstechnik
collections:Verlag / Springer