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Robotic process automation : Positioning, structuring, and framing the work

  • Robotic process automation (RPA) has attracted increasing attention in research and practice. This chapter positions, structures, and frames the topic as an introduction to this book. RPA is understood as a broad concept that comprises a variety of concrete solutions. From a management perspective RPA offers an innovative approach for realizing automation potentials, whereas from a technical perspective the implementation based on software products and the impact of artificial intelligence (AI) and machine learning (ML) are relevant. RPA is industry-independent and can be used, for example, in finance, telecommunications, and the public sector. With respect to RPA this chapter discusses definitions, related approaches, a structuring framework, a research framework, and an inside as well as outside architectural view. Furthermore, it provides an overview of the book combined with short summaries of each chapter.

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Metadaten
Author:Christian Czarnecki, Peter Fettke
DOI:https://doi.org/10.1515/9783110676693-202
ISBN:978-3-11-067668-6 (Print)
ISBN:978-3-11-067669-3 (PDF)
ISBN:978-3-11-067677-8 (ePub)
Parent Title (English):Robotic process automation : Management, technology, applications
Publisher:De Gruyter
Place of publication:Oldenbourg
Editor:Christian Czarnecki, Peter Fettke
Document Type:Part of a Book
Language:English
Year of Completion:2021
Date of the Publication (Server):2022/11/30
Tag:Robotic process automation; applications; management; research framework; technology
First Page:3
Last Page:24
Link:https://doi.org/10.1515/9783110676693-202
Zugriffsart:campus
Institutes:FH Aachen / Fachbereich Elektrotechnik und Informationstechnik
collections:Verlag / De Gruyter