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Customer-Oriented Specification and Evaluation of IT Service Level Agreements

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Metadaten
Author:Wolfram Pietsch
ISBN:3-540-30286-7
Parent Title (English):Software process improvement : Elektronische Ressource : 12th European conference ; proceedings / EuroSPI 2005, Budapest, Hungary, November 9 - 11, 2005. Ita Richardson ... (ed.)
Publisher:Springer
Place of publication:Berlin [u.a.]
Document Type:Article
Language:English
Year of Completion:2005
Date of the Publication (Server):2012/12/18
Length:VIII, 213 S. : graph. Darst.
First Page:83
Last Page:94
Note:
Lecture notes in computer science ; 3792 ; EuroSPI <12, 2005, Budapest>
Link:http://dx.doi.org/10.1007/11586012_9
Zugriffsart:campus
Institutes:FH Aachen / Fachbereich Wirtschaftswissenschaften