Interactive Process Mining-Induced Change Management Methodology for Healthcare
- The adoption of the Digital Health Transformation is a tremendous paradigm change in health organizations, which is not a trivial process in reality. For that reason, in this chapter, it is proposed a methodology with the objective to generate a changing culture in healthcare organisations. Such a change culture is essential for the successful implementation of any supporting methods like Interactive Process Mining. It needs to incorporate (mostly) new ways of team-based and evidence-based approaches for solving structural problems in a digital healthcare environment.
| Author: | Gema Ibanez-Sanchez, Martin R. WolfORCiD |
|---|---|
| DOI: | https://doi.org/10.1007/978-3-030-53993-1_16 |
| ISBN: | 978-3-030-53993-1 (Online) |
| ISBN: | 978-3-030-53992-4 (Print) |
| Parent Title (English): | Interactive Process Mining in Healthcare |
| Publisher: | Springer |
| Place of publication: | Cham |
| Document Type: | Part of a Book |
| Language: | English |
| Year of Completion: | 2020 |
| Date of the Publication (Server): | 2020/11/03 |
| Tag: | Change culture; Interactive process mining; Lean thinking; Methodology; Objective data |
| First Page: | 267 |
| Last Page: | 293 |
| Link: | Online lesen |
| Zugriffsart: | campus |
| Institutes: | FH Aachen / Fachbereich Elektrotechnik und Informationstechnik |
| collections: | Verlag / Springer |
