Robotic process automation : Positioning, structuring, and framing the work
- Robotic process automation (RPA) has attracted increasing attention in research and practice. This chapter positions, structures, and frames the topic as an introduction to this book. RPA is understood as a broad concept that comprises a variety of concrete solutions. From a management perspective RPA offers an innovative approach for realizing automation potentials, whereas from a technical perspective the implementation based on software products and the impact of artificial intelligence (AI) and machine learning (ML) are relevant. RPA is industry-independent and can be used, for example, in finance, telecommunications, and the public sector. With respect to RPA this chapter discusses definitions, related approaches, a structuring framework, a research framework, and an inside as well as outside architectural view. Furthermore, it provides an overview of the book combined with short summaries of each chapter.
Author: | Christian Czarnecki, Peter Fettke |
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DOI: | https://doi.org/10.1515/9783110676693-202 |
ISBN: | 978-3-11-067668-6 (Print) |
ISBN: | 978-3-11-067669-3 (PDF) |
ISBN: | 978-3-11-067677-8 (ePub) |
Parent Title (English): | Robotic process automation : Management, technology, applications |
Publisher: | De Gruyter |
Place of publication: | Oldenbourg |
Editor: | Christian Czarnecki, Peter Fettke |
Document Type: | Part of a Book |
Language: | English |
Year of Completion: | 2021 |
Tag: | Robotic process automation; applications; management; research framework; technology |
First Page: | 3 |
Last Page: | 24 |
Link: | https://doi.org/10.1515/9783110676693-202 |
Zugriffsart: | campus |
Institutes: | FH Aachen / Fachbereich Elektrotechnik und Informationstechnik |
collections: | Verlag / De Gruyter |