Robotic process automation : Positioning, structuring, and framing the work

  • Robotic process automation (RPA) has attracted increasing attention in research and practice. This chapter positions, structures, and frames the topic as an introduction to this book. RPA is understood as a broad concept that comprises a variety of concrete solutions. From a management perspective RPA offers an innovative approach for realizing automation potentials, whereas from a technical perspective the implementation based on software products and the impact of artificial intelligence (AI) and machine learning (ML) are relevant. RPA is industry-independent and can be used, for example, in finance, telecommunications, and the public sector. With respect to RPA this chapter discusses definitions, related approaches, a structuring framework, a research framework, and an inside as well as outside architectural view. Furthermore, it provides an overview of the book combined with short summaries of each chapter.

Export metadata

Additional Services

Share in X Search Google Scholar
Metadaten
Author:Christian Czarnecki, Peter Fettke
DOI:https://doi.org/10.1515/9783110676693-202
ISBN:978-3-11-067668-6 (Print)
ISBN:978-3-11-067669-3 (PDF)
ISBN:978-3-11-067677-8 (ePub)
Parent Title (English):Robotic process automation : Management, technology, applications
Publisher:De Gruyter
Place of publication:Oldenbourg
Editor:Christian Czarnecki, Peter Fettke
Document Type:Part of a Book
Language:English
Year of Completion:2021
Tag:Robotic process automation; applications; management; research framework; technology
First Page:3
Last Page:24
Link:https://doi.org/10.1515/9783110676693-202
Zugriffsart:campus
Institutes:FH Aachen / Fachbereich Elektrotechnik und Informationstechnik
collections:Verlag / De Gruyter