Open Access

Sebastian Pütz, Ralph Baier, Philipp Brauner, Florian Brillowski, Hannah Dammers, Luca Liehner, Alexander Mertens, Niklas Rodemann, Sebastian Schneider, Alexander Schollemann, Linda Steuer-Dankert, Luisa Vervier, Thomas Gries, Carmen Leicht-Scholten, Saskia K. Nagel, Frank T. Piller, Günther Schuh, Martina Ziefle, Verena Nitsch

• Digital shadows play a central role for the next generation industrial internet, also known as Internet of Production (IoP). However, prior research has not considered systematically how human actors interact with digital shadows, shaping their potential for success. To address this research gap, we assembled an interdisciplinary team of authors from diverse areas of human-centered research to propose and discuss design and research recommendations for the implementation of industrial user interfaces for digital shadows, as they are currently conceptualized for the IoP. Based on the four use cases of decision support systems, knowledge sharing in global production networks, human-robot collaboration, and monitoring employee workload, we derive recommendations for interface design and enhancing workers’ capabilities. This analysis is extended by introducing requirements from the higher-level perspectives of governance and organization.