Part of a Book
Refine
Year of publication
Document Type
- Part of a Book (548) (remove)
Language
- German (361)
- English (184)
- Multiple languages (1)
- nld (1)
- Spanish (1)
Keywords
- Aktionskunst (4)
- Papierkunst (4)
- Wind Tunnel (3)
- Autonomous mobile robots (2)
- Bologna-Prozess (2)
- Central receiver power plant (2)
- Central receiver system (2)
- Concentrated solar collector (2)
- Concentrated systems (2)
- Datenschutz (2)
- Datenschutzrecht (2)
- Digitale Transformation (2)
- EQF (2)
- EU-Datenschutzgrundverordnung (2)
- Engineering optimization (2)
- Europäischer Qualifikationsrahmen (2)
- Flight Test (2)
- Gas turbine (2)
- Geschichte (2)
- IT-Sicherheit (2)
- Industry 4.0 (2)
- Interaktive Kunst (2)
- Internationales Recht / Europarecht (2)
- Kommunikationsguerrilla (2)
- Lernergebnisorientierung (2)
- Multi-robot systems (2)
- Pitching Moment (2)
- Prozessautomatisierung (2)
- Seismic design (2)
- Smart factory (2)
- Solar concentration (2)
- Stadtgestaltung (2)
- Streetart (2)
- Wave Drag (2)
- robotic process automation (2)
- Öffentlicher Raum (2)
- 20 fossil-fueled power plants (1)
- 3D printing (1)
- Acceptance tests (1)
- Additive manufacturing (1)
- Advanced driver assistance systems (ADAS/AD) (1)
- Aerodynamic Drag (1)
- Analytics (1)
- BEV (1)
- Best practice sharing (1)
- Betroffenenrechte (1)
- Bioeconomy (1)
- Bioethanol (1)
- Biomolecular logic gate (1)
- Biorefinery (1)
- Biorefinery definitions (1)
- Bladder (1)
- Bone sawing (1)
- Bundesdatenschutzgesetz (2017) (1)
- Business Models (1)
- Calorimetric gas sensor (1)
- Carsharing (1)
- Certification Rule (1)
- Change culture (1)
- Change management (1)
- Charging stations (1)
- Chemical imaging (1)
- Chimeric liver-humanized mice (1)
- Cloud Computing (1)
- Coat protein (1)
- Coefficient of ocular rigidity (1)
- Cognitive assistance system (1)
- Collaborative robot (1)
- Collagen fibrils (1)
- Components (1)
- Concentrating solar power (1)
- Connective tissues (1)
- Controller Parameter (1)
- Corneo-scleral shell (1)
- Cross-platform (1)
- Customer Experience Management (1)
- Customer Journeys (1)
- Cyber-physical systems (1)
- Cybersecurity (1)
- Cybersicherheit (1)
- DNA (1)
- Datenschutzfolgenabschätzung (1)
- Datenschutzgrundverordnung (1)
- Decentral (1)
- Design examples (1)
- Designstudium (1)
- Differential tonometry (1)
- Digital leadership (1)
- Digital manufacturing (1)
- Digitalisierung (1)
- Diversity management (1)
- Drag Reduction (1)
- Drug distribution (1)
- Drug metabolism (1)
- Dry surfaces (1)
- E-carsharing (1)
- E-mobility (1)
- EU-DS-GVO (1)
- EU-DSGVO (1)
- EUDSGVO (1)
- Effektives Lernen (1)
- Electrical vehicle (1)
- Energy efficiency (1)
- Engine Efficiency (1)
- Entstaubung (1)
- Enzyme biosensor (1)
- Enzyme nanocarrier (1)
- Epistemische Neugier (1)
- Eurocode 8 (1)
- Evacuation Rule (1)
- Evaluation (1)
- Experteninterviews (1)
- Extracellular matrix (ECM) (1)
- Eyeball (1)
- FGF23 (1)
- Fake (1)
- Field-effect device (1)
- Field-effect sensor (1)
- Filter (Stofftrennung) (1)
- Filtration (1)
- Forschung (1)
- Forschungsinformationssystem (1)
- Forschungsprozess (1)
- Fresnel collector (1)
- Fresnel power plant (1)
- Friction Drag (1)
- Fully connected car (1)
- Gamification (1)
- Gearbox (1)
- Geschäftsprozessmanagement (1)
- Global optimization (1)
- Glucose biosensor (1)
- Glucose oxidase (1)
- Gold nanoparticle (1)
- Growth modelling (1)
- Gust wind response (1)
- Hacking (1)
- Higher education (1)
- Hochschule (1)
- Human-Robot interaction (1)
- Human-centered work design (1)
- Human-robot collaboration (1)
- Hybridization (1)
- Hydraulic structures (1)
- Hydrogen peroxide (1)
- ISO 26262 (1)
- IT Products (1)
- IT-Marketing (1)
- Ice melting probe (1)
- Ice penetration (1)
- Icy moons (1)
- Identitätsmanagement (1)
- Illustration (1)
- Inclusive work climate (1)
- Inductive charging (1)
- Industrial units (1)
- Information and communication technology (1)
- Informationsgetriebene Geschäftsmodelle (1)
- Informationssicherheit (1)
- Informationssicherheitsmanagement (1)
- Integrated mobility (1)
- Intelligentes Parken (1)
- Interactive process mining (1)
- Internet der Dinge (1)
- Introduction (1)
- Kinetische Kunst (1)
- Klotho (1)
- Knockout mice (1)
- Kommerzielle Interaktionen (1)
- Konsumgesellschaft (1)
- Konsumkritik (1)
- Kreativität (1)
- Künstlerische Intervention (1)
- Künstlerisches Handeln (1)
- Leaderboard (1)
- Leading Edge Vortex (1)
- Lean thinking (1)
- Lernstil (1)
- Level Control System (1)
- Lichtkunst (1)
- Light-addressable potentiometric sensor (1)
- Lignocellulose feedstook (1)
- Limit analysis (1)
- MINLP (1)
- Mach Number (1)
- Machine learning (1)
- Mack, Heinz (1)
- Mars (1)
- Mechanical (1)
- Mechanical simulation (1)
- Mechanical stability (1)
- Meinungsäußerung (1)
- Methodology (1)
- Microbial adhesion (1)
- Mixed-Methods (1)
- Mixed-Methods Research (1)
- Mixed-integer nonlinear black-box optimization (1)
- Mixed-integer nonlinear problem (1)
- Mobile web (1)
- Mobility management (1)
- Monetarisierung (1)
- Multi-criteria optimization (1)
- Multi-sensor system (1)
- Multidisciplinary Design Optimization (1)
- Multimode failure (1)
- Muscle fibers (1)
- Network (1)
- Netzkunst (1)
- Niacin (1)
- Noise Exposure (1)
- Non-linear optimization (1)
- Objective data (1)
- Ocean worlds (1)
- On-site (1)
- Open channels (1)
- Optical and thermal analysis (1)
- Optimal Closed Loop (1)
- Optimal Topology (1)
- Optimization (1)
- Organizational culture (1)
- PTH (1)
- PWA (1)
- Paper recycling (1)
- Parabolized Stability Equation (1)
- Parasitäre Strategie (1)
- Parasitäre Strategien (1)
- Passenger compartment (1)
- Passive stretching (1)
- Path planning (1)
- Pelvic floor dysfunction (1)
- Pelvic muscle (1)
- Perception (1)
- Performance measurement (1)
- Phosphate (1)
- Physical modeling (1)
- Plant efficiency (1)
- Politische Kunst (1)
- Potentiometry (1)
- Power conversion systems (1)
- Powertrain (1)
- Pre-treatment (1)
- Pressure-volume relationship (1)
- Privacy (1)
- Process engineering (1)
- Process schemes (1)
- Product Management (1)
- Product family optimization (1)
- Progressive Web App (1)
- Projektbeispiele (1)
- Prozessagilität (1)
- Prozessauswahl (1)
- Prozessverbesserung (1)
- Psychological concepts (1)
- Pushover analysis (1)
- Qualitative Wertschöpfungsanalyse (1)
- Quantitative research (1)
- Rapid manufacturing (1)
- Rapid prototyping (1)
- Raumerfahrung (1)
- Reconstruction (1)
- Reliability analysis (1)
- Renewable resources (1)
- Response spectrum (1)
- Responsibility (1)
- Riboflavin (1)
- RoboCup (1)
- Robotic Process Automation (1)
- Robotic process automation (1)
- Safety concept (1)
- Safety of the intended functionality (SOTIF) (1)
- Safety-critical systems validation (1)
- Sampling methods (1)
- Selbstorganisation (1)
- Selbstwirksamkeit (1)
- Selektionskriterien (1)
- Serviceintegration (1)
- Severe Accident (1)
- Shakedown analysis (1)
- Silos (1)
- Similitude (1)
- Software development (1)
- Software testing (1)
- Softwareroboter (1)
- Solar dish (1)
- Sonic Boom (1)
- Specific Fuel Consumption (1)
- Spectral analysis (1)
- Staubfilter (1)
- Strategic Business Planning (1)
- Strickmuster (1)
- Students (1)
- Studienarbeit (1)
- Studieneingangsphase (1)
- Studiengangsentwicklung (1)
- Studierfähigkeit (1)
- Supersonic Flow (1)
- Supersonic Wind Tunnel (1)
- Surface microorganisms (1)
- Swabbing (1)
- Tanks (1)
- Tapered ends (1)
- Technical Operation Research (1)
- Technische Schutzmaßnahmen (1)
- Technology Challenge (1)
- Telekommunikation-Telemedien-Datenschutzgesetz (1)
- Thermal Fatigue Testing (1)
- Thermal comfort (1)
- Thermal management (1)
- Thiamine (1)
- Tobacco mosaic virus (TMV) (1)
- Toxicology (1)
- Transition (1)
- Urban areas (1)
- Ureter (1)
- Variable Geometry (1)
- Verweigerung (1)
- Vitamin A (1)
- Vitamin B (1)
- Vitamin D (1)
- WLTP (1)
- Water (1)
- Wind turbulence (1)
- Wirkungsforschung (1)
- Workspace monitoring (1)
- applications (1)
- artificial intelligence (1)
- attitude dynamics (1)
- bullying (1)
- business process automation (1)
- ceramics (1)
- commercial offthe- shelf solutions (1)
- culpability (1)
- filtration (1)
- gas flow (1)
- hot gas cleanup (1)
- intrinsische Motivation (1)
- keramischer Werkstoff (1)
- lessons learned (1)
- liability (1)
- management (1)
- orbit control (1)
- orbital dynamics (1)
- policy recommendations (1)
- recommendations for actions (1)
- research framework (1)
- sailcraft (1)
- software evaluation (1)
- software selection (1)
- solar sail (1)
- technology (1)
- training simulator (1)
- virtual reality (1)
Institute
- Fachbereich Bauingenieurwesen (86)
- Fachbereich Energietechnik (83)
- Fachbereich Wirtschaftswissenschaften (70)
- Fachbereich Elektrotechnik und Informationstechnik (61)
- Fachbereich Medizintechnik und Technomathematik (59)
- Fachbereich Luft- und Raumfahrttechnik (43)
- Fachbereich Gestaltung (40)
- IfB - Institut für Bioengineering (37)
- Fachbereich Architektur (36)
- Fachbereich Maschinenbau und Mechatronik (32)
- Solar-Institut Jülich (23)
- Fachbereich Chemie und Biotechnologie (21)
- INB - Institut für Nano- und Biotechnologien (9)
- Nowum-Energy (8)
- ZHQ - Bereich Hochschuldidaktik und Evaluation (8)
- ECSM European Center for Sustainable Mobility (7)
- MASKOR Institut für Mobile Autonome Systeme und Kognitive Robotik (6)
- IBB - Institut für Baustoffe und Baukonstruktionen (4)
- Verwaltung (4)
- IaAM - Institut für angewandte Automation und Mechatronik (1)
Recently, novel AI-based services have emerged in the consumer market. AI-based services can affect the way consumers take commercial decisions. Research on the influence of AI on commercial interactions is in its infancy. In this chapter, a framework creating a first overview of the influence of AI on commercial interactions is introduced. This framework summarizes the findings of comparing numerous customer journeys of novel AI-based services with corresponding non-AI equivalents.
Einfluss von Künstlicher Intelligenz auf Customer Journeys am Beispiel von intelligentem Parken
(2021)
Im Konsumentenmarkt entstehen vermehrt neue Anwendungen von Künstlicher
Intelligenz (KI). Zunehmend drängen auch Geräte und Dienste in den Markt, die
eigenständig über das Internet kommunizieren. Dadurch können diese Geräte und
Dienste mit neuartigen KI-basierten Diensten verbessert werden. Solche Dienste
können die Art und Weise beeinflussen, wie Kunden kommerzielle Entscheidungen
treffen und somit das Kundenerlebnis maßgeblich verändern. Der Einfluss von KI
auf kommerzielle Interaktionen wurde bisher noch nicht umfassend untersucht.
Basierend auf einem Framework, welches einen ersten Überblick über die Effekte
von KI auf kommerzielle Interaktionen gibt, wird in diesem Kapitel der Einfluss von KI auf Customer Journeys am konkreten Anwendungsfall des intelligenten Parkens analysiert. Die daraus gewonnenen Erkenntnisse können in der Praxis als Grundlage
genutzt werden, um das Potenzial von KI zu verstehen und bei der Gestaltung eigener Customer Journeys umzusetzen.
Intelligent autonomous software robots replacing human activities and performing administrative processes are reality in today’s corporate world. This includes, for example, decisions about invoice payments, identification of customers for a marketing campaign, and answering customer complaints. What happens if such a software robot causes a damage? Due to the complete absence of human activities, the question is not trivial. It could even happen that no one is liable for a damage towards a third party, which could create an uncalculatable legal risk for business partners. Furthermore, the implementation and operation of those software robots involves various stakeholders, which result in the unsolvable endeavor of identifying the originator of a damage. Overall it is advisable to all involved parties to carefully consider the legal situation. This chapter discusses the liability of software robots from an interdisciplinary perspective. Based on different technical scenarios the legal aspects of liability are discussed.
The benefits of robotic process automation (RPA) are highly related to the usage of commercial off-the-shelf (COTS) software products that can be easily implemented and customized by business units. But, how to find the best fitting RPA product for a specific situation that creates the expected benefits? This question is related to the general area of software evaluation and selection. In the face of more than 75 RPA products currently on the market, guidance considering those specifics is required. Therefore, this chapter proposes a criteria-based selection method specifically for RPA. The method includes a quantitative evaluation of costs and benefits as well as a qualitative utility analysis based on functional criteria. By using the visualization of financial implications (VOFI) method, an application-oriented structure is provided that opposes the total cost of ownership to the time savings times salary (TSTS). For the utility analysis a detailed list of functional criteria for RPA is offered. The whole method is based on a multi-vocal review of scientific and non-scholarly literature including publications by business practitioners, consultants, and vendors. The application of the method is illustrated by a concrete RPA example. The illustrated
structures, templates, and criteria can be directly utilized by practitioners in their real-life RPA implementations. In addition, a normative decision process for selecting RPA alternatives is proposed before the chapter closes with a discussion and outlook.
Robotic process automation (RPA) has attracted increasing attention in research and practice. This chapter positions, structures, and frames the topic as an introduction to this book. RPA is understood as a broad concept that comprises a variety of concrete solutions. From a management perspective RPA offers an innovative approach for realizing automation potentials, whereas from a technical perspective the implementation based on software products and the impact of artificial intelligence (AI) and machine learning (ML) are relevant. RPA is industry-independent and can be used, for example, in finance, telecommunications, and the public sector. With respect to RPA this chapter discusses definitions, related approaches, a structuring framework, a research framework, and an inside as well as outside architectural view. Furthermore, it provides an overview of the book combined with short summaries of each chapter.
Subject of this case is Deutsche Telekom Services Europe (DTSE), a service center for administrative processes. Due to the high volume of repetitive tasks (e.g., 100k manual uploads of offer documents into SAP per year), automation was identified as an important strategic target with a high management attention and commitment. DTSE has to work with various backend application systems without any possibility to change those systems. Furthermore, the complexity of administrative processes differed. When it comes to the transfer of unstructured data (e.g., offer documents) to structured data (e.g., MS Excel files), further cognitive technologies were needed.