Refine
Year of publication
- 2021 (1)
Institute
Has Fulltext
- no (1)
Language
- English (1) (remove)
Document Type
- Part of a Book (1)
Keywords
- Robotic process automation (1) (remove)
Zugriffsart
- campus (1)
Is part of the Bibliography
- no (1)
Robotic process automation (RPA) has attracted increasing attention in research and practice. This chapter positions, structures, and frames the topic as an introduction to this book. RPA is understood as a broad concept that comprises a variety of concrete solutions. From a management perspective RPA offers an innovative approach for realizing automation potentials, whereas from a technical perspective the implementation based on software products and the impact of artificial intelligence (AI) and machine learning (ML) are relevant. RPA is industry-independent and can be used, for example, in finance, telecommunications, and the public sector. With respect to RPA this chapter discusses definitions, related approaches, a structuring framework, a research framework, and an inside as well as outside architectural view. Furthermore, it provides an overview of the book combined with short summaries of each chapter.