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Konzepte und Instrumente für Organisation und Management evolutionärer Softwareentwicklungsprojekte
(1989)
IT Service Level Agreements
(2004)
IT Service Deployment
(2007)
IT Products are viewed and managed differently depending on the perspectives and the stage within the life cycle. A model is presented that integrates different perspectives and stages serving as an aid for the analysis of business models and focused positioning of IT-products. Four generic business models are analysed with regard to the product management function in general and the positioning field for IT-products specifically: off-the-shelf (license), license plus service, project, and system service (incl. cloud computing).